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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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15505 results found

  1. Players with excessive triggers on the stack will cause the opponent to start using timeouts and eventually lose

    Any deck that has an infinite combo that puts triggers on the stack can cause this bug.

    1.   Give us the steps to reproduce the bug

      Create an infinite loop of a flavor of your choosing. Scute, Oak... Whatever floats your boat.

    2.   Note which platform you’re using (PC, Mac, Android, or iOS)

      PC, but this is across all platforms.

    3.   Enter the actual results you’re experiencing

      After opponent puts an absurd number of triggers on the stack, eventually they use all of their timeouts and the game goes into an auto-resolve situation where the game will mandatorily choose a response to occur…

    10 votes

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    3 comments  ·  Product Suggestion  ·  Admin →
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  2. IOS Game crashes

    IOS Game crashes
    MY IPHONE :iphone 8 plus

    75 votes

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    9 comments  ·  Product Suggestion  ·  Admin →
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  3. Invalid decks

    Since the last update some of my decks appear as INVALID despite having all the cards. Cloning them or making other decks shows the same thing (INVALID).

    82 votes

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    22 comments  ·  Deck Building / Collection  ·  Admin →
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  4. Can not sacrifice ollenbock escort during combat

    Playing on iOS iPad
    Premier draft
    Opponent attacks, I declare blockers, ollenbock escort and another creature. Before damage I want to sac the ollenbock escort to pump the other creature. I am not given the option to sac the ollenbock escort and both my creatures die.

    42 votes

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    18 comments  ·  Product Suggestion  ·  Admin →
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  5. Traditional Draft Should Affect Limited Rank

    Currently, Traditional Draft does not affect a player's Limited Rank, only Quick Drafts and Premium Drafts. However, the newly introduced Play-In Points are only available for Limited players through Traditional Drafts. This presents a dilemma for players looking to pursue both Play-In points and raise their Rank.

    Additionally, Best of 3 play is broadly considered to be more competitive than Best of 1. This makes the current practice of only allowing Best of 1 games to affect Limited Rank somewhat counterintuitive.

    As such, I'd strongly suggest that the MTG Arena team change Traditional Draft to have an effect on a…

    17 votes

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    1 comment  ·  Events  ·  Admin →
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  6. pase de maestria no entrega cartas miticas

    el pase de batalla entrega cartas poco comunes cunado debería entregar cartas míticas, solicito por favor se resuelva este error

    6 votes

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    1 comment  ·  Store  ·  Admin →
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  7. Draft stuck on "Waiting for other players to pass a draft pack..."

    Have been stuck on Pack 1 Pick 8 for 20 minutes, still on "Waiting on other players to pass the draft pack..."

    Presumably the draft is happening without me as the packs are moving their way around the group, but I haven't been able to pick a card for 20 minutes. I imagine soon it'll be done with the draft and I'll have a random collection of cards that were picked for me (and the 8 I did pick). Annoying as I was happy about how the draft was going so far...

    Could I at least please have my draft…

    60 votes

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    28 comments  ·  Events  ·  Admin →
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  8. Paradox engine

    October MTGA update - recent changes to game draw logic cripple a player's ability to play the Paradox Engine deck

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Unable to submit deck

    Every day, when I try to play Arena in basic play mode, I am unable to play due to not being able to submit ANY deck that I have, including the pre-generated decks given to me by the game itself. Y'all need to fix this.

    82 votes

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    5 comments  ·  Product Suggestion  ·  Admin →
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  10. Wrong pet showing

    If I choose the Peaceful Pup pet for a deck (using the deck editing tool, since Pup is not my Default Pet) the game will actually show Hunter's Hound instead of what I chose.

    13 votes

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    4 comments  ·  Deck Building / Collection  ·  Admin →
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  11. Signature Spells Fails to Seek

    Was playing a game in which I had out 'Signature Spells' - it did not seek during upkeep at all. Meanwhile, opponent had out a Liara of Flaming Fist. During the next combat its activated ability triggered to give a creature double team even though no mana had been paid. I lost the game because of this.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Turn Timer

    Issue #1: Storm decks often cast 20 to 40 spells in one turn when "comboing off" to try and win the game. The Turn Timer is Insufficient to allow the completion of storm decks's win con. In reality, it can take 1 or 2 minutes to finish the combo with a lot of cantrips while clicking as fast as possible.

    Issue #2 Roping sucks! People who have lost the game will use up their remaining time just to troll. No fix to the turn timer can give them more time to troll with.

    Suggestion: 1st reduce the turn timer by…

    40 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  13. shrine creature tipe

    Shrine creature type doesn't appear in Arcane Adaptation and changeling creatures don't count as Shrines

    27 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. historic alchemy

    please split historic into a second format with no digital rebalancing whatsoever. digital cards are ok.

    49 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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  15. Opponent Goes First x Infinite

    The opponent goes first 95% of the time and this is total garbage I spend like $100 every time the new set comes out I want to get a refund from Apple. This is fraud. Somewhere in the 40 to 60% range seems more normal.

    5 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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  16. Key to the Archive Ban in Brawl

    Key to the Archive should not be legal in Brawl decks. These very uncool players are destroying the basis rule of Brawl and Commander by getting to play cards NOT in the Commander's Color Identity like Time Warp or Krosan Grip, and they are ruining the format by abusing this card.

    (also it would help if they weren't able to just cast any color mana anyway due to the fetishism of treasures and artifacts these past few sets....)

    Please make your game fun again

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Permanent Pauper Historic Format!

    Many of us look forward to pauper events, but it's never enough. It would be awesome to be able to use our thousands of common wildcards to build pauper decks. Imagine being able to play pauper in free or ranked mode.

    43 votes

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    3 comments  ·  Product Suggestion  ·  Admin →
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  18. Card not in collection

    I have two Cosmos elixers in my collection. When i try to build a alchemy deck it says the deck is invalid becase it contains cards not in my collection. There is no option to "craft" the missing card. When i remove one of the cosmos elixers, it does not give me the error.

    9 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  19. Color challenge Network error cannot

    Color Challenge: Network Error

    With the rotation of what is standard, I went to update my decks for basic play and I can only use the basic starter decks. I used to be able to update these decks and all I receive is this network error saying unable to update.

    I cannot play other players with basic starter decks, unless I just feel like getting destroyed every day all day. Brawl decks I can edit just fine. Standard 60-card deck play through color challenge though does not let me do anything.

    6 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  20. MTGアリーナ　不正プログラム

    MTGアリーナは運営によって不正操作されています。
    特定のアカウントは１年以上狙い撃ちにされ、現実離れした引き運で
    勝てる訳が無い状態まで追いやられます。
    どのぐらい露骨な不正操作か分かりやすく数字で出しますが、
    100試合やって、対戦相手の土地事故回数は「2」回、
    こちらは土地26枚で「86回」でした。
    信じられないかも知れませんが、本当です。
    また、マッチングも操作されますので、やる価値がありません。
    ゲーム開始時点で勝敗が決まっているのです。
    このゲームが何のために存在しているのかすら疑問ですし、
    サポートも運営同様、役立たずの無能です。
    最近のウィザーズは本当に堕ちるところまで堕ちたと感じますが、
    こんな詐欺まがいな事まで始めたらもう終わりです。
    世界選手権等の配信されるゲームでドラマチックな引きを見せ、
    いかにも魅力的に映るようにしたいのでしょうし、
    課金の度合いで勝敗を決めて訴訟問題も回避したいのでしょう。
    結果、MTGアリーナは絶対にやらない方が良いです。
    一度不正操作されたら二度と元に戻りません。時間の無駄です。

    24 votes

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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues