MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15505 results found
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Error code 2
I am getting error code 2 on login after several reinstall attempts. Same error code
15 votes -
BAN MEATHOOK MASSACRE
FOR THE LOVE OF F*** BAN IT!!! PLEASE!!! ITS SOOOOOO DUMB AND LITERALLY EVERY DECK I GET MATCHED UP WITH IS RUNNING IT!!!!!!!!
11 votes -
Counted 2 loses when I only lost one
Game tells me i have lost 2 times already in arena premier draft when I played only 3 games and went 2/1. Have no idea what caused it, i just saw it. Might be cause i canceld queue 2 times before game 1 ? I will link screen + logs
6 votes -
Gold Wild cards drop from Mythic packs
So I would like you to make it so, GOLD wild cards, can't drop in mythic packs, maybe just have them drop mythic wild cards instead?
15 votes -
SNC game crashing
Upon the update of SNC the game will keep on crashing unless you are reinstalling it every time after it crashes. Needs to be fixed immediately as I cannot play the game at all
17 votes -
freezes after timer
The game shortly says reconnecting.
Then the timer runs out and the game is stuck!
Not like completely frozen, because the animation og the pet keeps going smooth, and i can open the menu, but the game does not continue to pass on the turn after the timer runs out.5 votes -
TUTORIAL PROBLEMS!!!
I AM TRYING TO COMPLETE THE TUTORIAL ON IPHONE 13PRO MAX BUT THE GAME DOES NOT ALLOW ME TO BLOCK! IT’S THE THIRD TIME I AM DOWNLOADING YOUR APP AND IT DOESNT WORK IN THA PAST YEAR !!!!!
10 votes -
Resolution Bug
Resolution Bug on Mac OS
44 votes -
起動時のアクティブマッチを確認中から先に進まない
自宅のパソコンにてwindows版をプレイしようとして起動するも「アクティブマッチを確認中」から先に画面が進まずプレイできない状態となっております。
ここ最近はスマホや出先のPCとも使い分けをしており、プレイそのものは代用で出来ておりますが不便で仕方がないです。
家庭用はwindows7で対応OSのリストに入っているだけに改善を願います8 votes -
Can't purchase in store.
i have been unable to use the store for a while now, i have Reinstalled the client to know avail. If i can't use the store i can't play
\13 votes -
Eater of virtue not granting abilities
During gameplay, I had a moonfolk puzzlemaker exiled by my Eater of Virtue. When I equipped the Eater of virtue to another creature , it did not grant flying to the equipped creature.
This was in a sealed Neon Dynasty match.
22 votes -
Cannot complete color challenge
I can't complete the white color challenge, which I had started a few years ago on mobile.
11 votes -
Forced concede because opponent took too long
Opponent was playing the scurry oak infinite life gain tokens combo and repeated it 170 times. While waiting there was nothing I could do, no instant response I could play. While waiting for the opponent to do their thing, waiting to draw a board wipe, I got a warning "You haven't acted recently. Act soon or you'll concede the game" although there was nothing I could do. When my opponent finally timed out and finished their turn, right when my turn started the game conceded for me, even though I could have drawn my board wipe. There is no reason…
21 votes -
Network Error, Unable to join event
Receiving "Network Error, Unable to join event. Please try again later" error trying to join a game in all modes.
39 votes -
Cant login
Cant login as it cannot authorize my login
85 votes -
cant cast instants
When opponent controls and cast your spells you are not given an opportunity to react and cast your own instances to counter. If you have instant in hand you are able to cast the game should always pause to give you the opportunity to cast it.
9 votes -
Kumano Faces Kakkazan Not Exiling
Hi, I just finished an Explorer game where I had a flipped Kumano Faces Kakkazan and my opponent's creature was not exiled after being killed. I couldn't catch it on video, but the screenshot attached is after I had used Bonecrusher Giant // Stomp on my opponent's Arclight Pheonix, only for it to go to the graveyard instead of exile.
9 votes -
Display name
It would be nice to be able to change one's display name. Personally, I would even be willing to pay to change my display name.
82 votes -
5 votes
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Provide an eternal format for MTGA
I am not opposed to Alchemy or Historic being a unique digital only format, but an eternal format where cards are unchanged needs to be implemented on Arena. Pioneer and/or Modern being the most logical. It could even be another unique format (Pioneer plus fetch lands because shuffling isn’t an issue in digital) like Historic was prior to the digital only cards. But consistency with paper cards and allowing cards to live on post-standard rotation is something that a significant portion of the player base wants, and I believe is necessary for the long-term health of MTGA.
46 votes
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