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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24431 results found

  1. PC disconnects undetected by local client

    When I get disconnected on PC sometimes the local game client does not recognize that I was disconnected, regardless of what I do. I have to quit the game and rejoin the ongoing match, at which point a couple of my turns have likely been passed and I thought I was waiting on the OTHER player. The local client should detect the server connection is lost and force a rejoin - not wait with no feedback. Log attached.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Ban Go Shintai in Brawl

    The card is busted. Mono black and red are powerless against it. Even other colors can't make any real moves against it unless the forgo creature removal for enchantment removal and build a deck specifically to counter go shintai. I've tried to learn to play against it for several months and it simply can't be beaten. It's actually worse than artifact decks with panharmonicon (which should also be banned as it is in commander)

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. The card Wolf strike doesn't work as it says in the card.

    The wolf strike card doesn't work the way it says on the card. It says Day becomes night creature gets + 2 + 0 and deals damage to Target creature. Every time I play it, it does deal it's base damage but it doesn't get the +2 + 0 and it doesn't become night

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. amon-cat does not appear

    The Current pet of the month does not show up to the battlefield with it selected as the active pet.
    Kinda disappointing after spending 12000 coins to not even get to see it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Draft picks invisible

    I would like a refund on my SNC draft as i encountered a bug impacting my picks.
    I started the draft on Android
    I drafted normally until pack 2, pick 6
    At this point, I saw a pack was on me but no cards on screen (see screenshot)
    I was not able to pick anything
    I had to log out and then log in
    At this point, the cards were there but it was Pack 3 pick 4, so the draft was ruined

    9 votes

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  6. Draft table bugged

    During draft, game stopped passing packs around pack 2 or 3. Stuck on table, closed and reopened the game and picked random cards for me but table still bugged. Restarted client draft ended.

    Please refund my gems.

    6 votes

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    3 comments  ·  Events  ·  Admin →
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  7. Reflection of kiki-kiki bug

    In my end step this guy coppied multiple times reflection of kiki. Those reflection didn't disappear, so in his first step he was allowed to copy titan of industry so many times.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  8. master's rebuke

    In my last match, I had a Smoldering Egg (0/4) and my opponent had a 1/1 with deathtouch. He cast Master's Rebuke which should have done 1 damage to my Smoldering Egg, but it killed it instead. The card reads it deals damage equal to its power to target creature. It does not include abilities of that creature.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. I bought invoke despair card style and it’s not showing up

    I bought invoke despair card style from the daily deals section on 8/21/2022 and it’s not showing up

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  10. Opponent using banned card in Standard 2022 – Book of Exalted Deeds

    In a Ranked Standard 2022 match I came up against an opponent using Book of Exalted Deeds, despite the card being banned, and lost to the Faceless Haven combo. Please fix – 25/8/21

    50 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  11. missing rewards

    I did not receive the last three mythic cards from the mastery pass. Levels 66, 72, and 79 all had mythic cards that did not show up for me. I did however receive the pack in round 66 that was part of the standard pass.

    1 vote

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  12. Bug

    Play on ios (iPhone xs). My game completely froze up mid match and crashed after about a minute. When I reopened the App it attempted to re enter the match but after 5 minutes I just closed it manually. Does not happen a lot, About 2/3 times a month.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Loyalty counters don't show on the Ozolith

    Loyalty counters stored on the Ozolith are not visible.

    1 vote

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  14. daily

    My daily Reward is Stuck in "24/25 My opponent's creatures that I had to kill", I've played 3 games since then and I've already killed several of my opponent's creatures, and the quest doesn't end

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. 十種競技第5種目:マッチ戦ドラフトにおいて、勝利したのにも関わらず敗北となってしまった。

    十種競技第5種目:マッチ戦ドラフトを行った際、1,2,3,5,6試合目に勝利した(4試合目は敗北)のにも関わらず、6試合目が終わったあと、結果画面を見ると4勝2敗となっていた。
    使用していたのはiOS版のMTGアリーナです。
    正しい報酬を頂けたら幸いです。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Error con la activación de una carta

    hay un error con la carta "Guardián dorado", se supone que se transforma al morir después de activarse su efecto el mismo turno, sin embargo la transformación no se activa sin importar como muera el guardián dorado

    1 vote

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  17. Lotus Field, Elvish Reclaimer Bug

    Android Pixel 5
    When resolving elvish reclaimers ability, after selecting Lotus Field, the selection interface disappears, but control isn't returned to the player and the lotus field never enters the battlefield, game returns to normal after timing out and ending the turn. Elvish reclaimers ability appears to still be on the stack, opponent is able to emote throughout.
    I do not know how to reproduce the bug, but will update this post if i can do so.
    Playing brawl, see screenshots for board state.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Gold saved up gone

    I played a lot of mtg in the beginning to save up some gold to be able to make a big buy, (got up to 19 000 gold) but then I got tired of the grind and delete the game. But now I got the will to play it again so I Download the game again. But when I logged in to my account I saw that all the gold I saved up was gone. That completely killed my will to play mtg again.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  19. Maestros Ascendancy not working properly with Flashback mechanic

    Today I experienced a bug while using Siphon Insight for its Flashback cost, with two Maestros Ascendancy permanents on my board. I resulted in my whole turn being skipped, I could not play any cards and my spell (Siphon Insight), despite it looked like it was put on the stack, never resolved. The only action available for me during this process was skipping to my combat step, and then end of turn (with Siphon Insight still put on the stack unresolved).

    The following steps resulted in a bug for me:
    - My board state consisted of 2 copies of Maestros…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. your **** sucks

    this **** glitches so much and now with the new terms why should i support this company

    1 vote

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