MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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540 results found
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Crash, crash, crash
Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH59 votes -
Crash crash crash
My idea is to make the game not crash. I was in a good, close game and it just froze up. Now I’m down in the draft and I shouldn’t me. It’s depressing.
17 votes -
MTGA Crash
Launch Game and Crash Randomly , i try many times relaunch game but crash on loading.
116 votes -
game crash
the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a draft game
208 votes -
Game Crash
Game crashes when word searching in deck building, joining a match, leaving a match, during match, crash crash crash
Samsung note 2018 votes -
Game crash
the game crash on the deck selection area before to join a battle.
Select the desk icon, roll the mouse wheel or the scroll bar to select your deck, then freeze and crash the game.66 votes -
Game crash
When i start a battle or the opponent cast a spell, the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a ranking match...
65 votes -
game crash
the game crash and when I try to join the match, the game crash systematicaly I cannot select deck or anything when I click on play button
version : 2021.12.0.3961.902937
19 votes -
Crash during battle
Hi !
Crash during sealed match while the turn 2 and impossible to reconnect to the match. The game load and when "Ready" is displayed on the screen, the game crash again.
27 votes -
loading initial scene crash
loading initial scene crash
56 votes -
Crash
Game will crash repeatedly throughout a match. It is possible to rejoin but will inevitably crash again. This isn’t every game however but is across different game formats. Using iOS
1 vote -
crash
Game Crash when Special Guest card used
1 vote -
Game Crash Mobile
Playing on my iPad the game has been crashing after matchmaking has completed and while entering the match. When restarting the app the game will load and try to enter the match but will again crash. If I wait until what I suspect is timing out from the match I can then restart the app.
23 votes -
6 votes
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Crash during draft
Crash During Quick Draft Game, causing game loss: Some kind of disconnect happened during the second last game of a Quick Draft event, with the app crashing multiple times after failing to reconnect.
Am currently unable to reconnect as well, after having completed the last game of the draft event (a played through loss) and closing the app and attempting to reconnect.
30 votes -
Client Crash
My game continutes to crash every 1 in about 5 games .Almost only when I'm winning, or countering a spell of my opponent. I would guess it has to do with discounnect, but instead of giving me the win, it results in a draw/crash
2 votes -
crash
After 7/22/2025 update, game will crash mid round. I'm playing a Premier Draft and have been assigned loses.
1 vote -
Ghalta crash
Playing on mobile. Newer phone so it shouldn't be hardware issues. Opponent plays ghalta, primal hunger and the animation bugs out causing an audio loop then crash. The match after reopening arena is unjoinable as it crashes immediately upon trying to enter. Only solution for rejoining is to wait for the match to time out so I can go to the main menu again. This was the second time this has happened to me.
6 votes -
Game crash
Game crash randomly. In ranked is kinda annoying. Thanks
1 vote -
1 vote
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