MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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177 results found
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Store crash
Crash on store open, able to purchase gems but Android crashws common on new update
Crash also occurs when Entering a draft!! Need refund!
1 vote -
Crash
Hi, I don't know what category fit better, sooo, the game is in continous crashing since yesterday, it crashed during a game out of nowhere, then it never started again, today I've tried to disinstalling and reinstalling the game, it tries to connect to the server then crash, close it self and start to reconnect to the server. What can we do about it?
I'm playng the mobile version for Android using a Rog phone 6,
2 votes -
Game crash in limited deckbuilding
steps to reproduce:
In draft deck building, try to add basic lands to the deck, then maximize deck again. this causes game ti crash. I'm unable to proceed, since this bug persists even after clearing game assets.platform: android
expectation: no crash
screenshot shows the state where the game froze
5 votes -
Android crash
Spree Mechanic causes Crash 100% Android
1. Open MTG Arena with an Android (I used Samsung Note 10 Plus).
2. Create a deck with cards of any variety that contain the Spree mechanic (Outlaws of Thunder Junction set).
3. Enter gameplay with the Spree deck.
4. Progress through gameplay until you have the opportunity to cast a card with Spree (any spree card).
5. Cast the spree card.
6. Select any choice it offers that your capable of casting.Result: Game crashes
Reproduction Rate:100%
Android Version: 2026.56.0.5578.1234174Important Notes: The game crashes everytime either user casts Spree cards…
1 vote -
Game crash
Playing on iOS and for some reason every time I play a snakeskin veil in response to a spell it causes the game to crash and usually I cannot get back in until the current game ends
1 vote -
Crash
Android- game keep crashing- freezes up
4 votes -
System crash
Crash in-game due to a "big" stack...
And i was about to play wrath of god i'd lost the chance to generate opponent frustration ^^ and also make him smile because the play should be crazy...
Maybe you can send him a message for me with my screen shot 🤣
Anyway, I was so sad to wasn’t able to finish this game...2 votes -
Game crash: animated cards
Step to reproduce:
Play any kind of game. When an opponent plays an animated card, the game crash. If trying to rejoin the game crash again until the game is lost by timeoutPlatform:
Androïd with a Galaxy A54 5GActual results:
The game crash and is lost by timeoutExpected results:
Game stay stable even if oponent play animated cardsScreenshot:
No screenshotWorkaround:
No workaround found (possibility to black animation might do it)1 vote -
Crash
Since the last update, any Game I attempt to start in any format crashes the game once you connect to an opponent. I can reload in now after a few minutes and continue the match and just be behind on time sometimes miss a turn. Im on android, but its making arena basically unplayable right now
2 votes -
Uro crash from mobile
every time i play from mobile (android pixel 7) and my opponent play Uro the sistem crash and i automatically lose the match.
thi is appening in my cube draft and i finish my draft for this reason.1 vote -
Game crash color beginner tutorial
the game crash in white colour vs vivien. she is stuck in main phase 2 and doesn't end her turn.
1 vote -
Food token causing crash
I had a card that created a food token come out at the exact same time another card’s triggered ability created a food token. I think the overlapping animations are what caused the crash. Brand new iPad
1 vote -
Came bug, crash (often issue)
The game always crash while i am playing. I use iphone 12 or pc. And i always have problems in limited and constructed. Is always stressful to use the app. I accumulate losses due to those bugs. I ve already put some money on the app but i will never buy anything from arena again. It is scamming. What is the reason to buy stuff and suddenly the came crash. No ****. It is really sad that a nice game is going on this direction.
1 vote -
crash
During two of my cube drafts the game has crashed on PC while in a draft. Specifically this happens when you are dragging a card in the pack to be placed in the deck area and the timer runs out. When that happens the game picks a random card and freezes up. It then gives you a "unexpected pick error" and the game closes out. This has happened twice accross two drafts so it should be reproducible.
1 vote -
crash after find match
After updating on iOS, version 18.7.1 (2026/04/15) Game crash after clicking PLAY, then FIND MATCH. I can play Midweek, maybe it works for other events too. Also, deckbuilding works. Just impossible to find a match. I've already uninstalled and reinstalled the app (same problem)
On Windows PC the game works perfectly.1 vote -
Game crash
My game crashed at the end of game two of a match as I was attacking for lethal. I did not get credit for winning, nor did I get credit for winning game one or gain progress on my quests. It was very frustrating to not get credit for a long match. I would appreciate my account being compensated accordingly.
2 votes -
Crash android
I lost a draft because the game crashed and was unplayable.
1 vote -
crash
I was playing qualifier weekend and after game one instead of taking me to the sideboard it took me to the main menu, it was really weird as Im not sure if it's an exploit or bug but it only happens while winning. Afterwards y restarted the game and it took me back to the game but WITHOUT going into the sideboard, it took me to the game 2 loading screen instead . I had to wait until my opponent finished sideboarding. This is something happens way more often during draft/qualifier weekend. In regular std games doesn't happen, unless it's…
1 vote -
Crash on android
Sat January 17 first update for Lorwyn Eclipsed, game won't start. On Galaxy s25 Ultra. Crashes after 30 seconds.
3 votes -
Stoke the flames causing mobile client to crash
Casting Stoke the Flames in the Powered Cube is causing the android client to crash.
1 vote
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