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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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649 results found

  1. Unable to target Bloodletter of Aclozotz

    Unable to target Bloodletter of Aclozotz. It is not being recognized as a creature for no apparent in game reason. See screenshots of me attempting to target with multiple removal spells. Edit: this forum is not allowing me to post the screenshots for some reason.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Unable to target Exalted Sunborn with Ugin

    I could have lost this game I just had because yet another random card with at least one color was unable to be targeted by Ugin, Eye of the Storms. This time, it's Exalted Sunborn.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. BUG Overwhelming splendor bypasses player Hexproof

    In a game where I had Crystal barricade on the field giving me the player Hexproof, other player plays overwhelming splendor which states “enchant player

    Enchanted players creatures lose all ability’s and have base power and toughness 1/1

    Crystal barricade provides a static(passive) ability stating “you have hexproof” (you can’t be the target of spells or abilities your opponents control.

    Now as an Aura enchantment per rule
    CR 303.4
    “An Aura spell requires a target, which is defined by its enchant ability.”

    And rule
    CR 702.11b
    “A player with hexproof can’t be the target of spells or abilities…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. The Aetherspark Cannot be removed by things that target artifacts

    Despite being an artifact costing 4 mana, "Fragmentize" was unable to target The Aetherspark.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Can’t target myself

    When playing on iOS I can’t target myself with a spell. All it does is pull up my cards to make them a little bigger. I can target my opponent without a problem.

    Ex. Trying to target myself to use Gaea’s Blessing to shuffle cards from graveyard to library and draw a card.

    3 votes

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  6. unable to login

    The screen shows “Unable to login”"Authentication failed for Shen.CJ: Time out "

    25 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. Unable to play matches

    Stuck at Waiting for Opponent in almost all matches across multiple formats. Occasionally able to load into a match, unable to get past mulligan phase. Premier draft is unable to be selected. Had an Avatar Premier draft deck with 0/0 record, now completely unable to select Avatar premier draft. May have been awarded match losses for inability to connect, I can't tell as the premier draft option is currently not visible and unable to be selected.

    14 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Counter Target Creature spell resolution.

    The issue is with the counter target creature spell. What happens is my opponent plays a creature. I attempt to counter it with "counter target creature spell" my opponent then plays "counter target creature spell" and his creature comes onto the battlefield. "Counter target creature spell" is an instant, not a creature spell, therefore my opponent should not be able to target it with"counter target creature spell". Please fix this bug.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Season of the Burrow and other multi-target spells - not reporting which function is targetting which target

    Season of the Burrow has the capacity to exile targets, as well with multiple other cards that contain multiple effects. At the moment, after the spells targets have been chosen, it applies a different target arrow to each target, also provides a tooltip saying which targets are being targetted, but doesn't explain which effect is being applied to which target. This can dramatically change the outcome of the spell after protections such as hexproof is applied. For instance, if one creature was being exiled and the other is getting a -1/-1 counter, hexproofing the…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Unable to Login/Authenticate

    Game is not allowing me to login to any account. Keeps saying Unable to Login/Authentication failed for <account name>: Timeout.

    10 votes

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  11. Single Player Rewards

    Single Player Rewards
    I am having a great time playing Magic Arena, especially in a busy life when it's harder to spend the time attending/playing Magic the Gathering in person.
    I prefer playing single-player and against the computer (making it possible to put the game on pause because life is busy, etc.) so I would prefer that rewards (Daily Rewards, Battle Pass etc.) also could be earned in single-player mode against bots too.
    Thank you for listening.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Behold not able to target Changlings

    When trying to target a Firdoch Core when it was a creature, I was not able to behold a goblin

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. after match making one player will time out then the game freezes

    fix please after match making one player will time out then the game freezes

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. NETWORK ERROR unable to join event

    Whenever I try to play a game it gives me an error saying network error unable to join event. I can't even play the game. Internet says there's nothing wrong. I've repaired game files like I do every single day now. It's just some other garbage that's wrong with the game

    21 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  15. Munitions not requesting target... turn stops and times out... gamebreaking

    When I sacrifice a munition, the game hangs, the turn does not progress (since last update). Usually you can sacrifice a munition (made from weapons manufacturing) and choose a target for damage 2. Does not ask for target, turn stops times out, game over for me.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. 22 votes

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  17. all target spells failing to destroy anything

    all my destroy target/land spells just don't do anything

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. network error unable to submit deck

    network error unable to submit deck. please try again later.

    Whenever I select play after choosing a deck, I receive this message

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Unable to update deck type Standard/historic/timeless

    after copying an existing deck, I am unable to change the deck format to build it with the desired card lists available to different battle types

    8 votes

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MTG Arena Bugs & Product Suggestions

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