MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3487 results found
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Game is freezing with spells with options
I keep getting kicked out of the game after it freezes. I’ve done some experimenting, and it only seems to happen when I play card that requires a choice; ie, something with kicker or a quest. Before the option happens, the game freezes and the music skips. Next thing I know, I’m out the game. So now I can’t progress in Ranked.
Now I’ve lost several casual games, too. But most of my decks have cards like Chocobo kick and not only can I not cast them, I try to open the app and it just brings me back where I was. Are there other things that trigger a freeze?
Also when I get defeated, there’s no violet Planeswalker icon; it’s just a grey square.I keep getting kicked out of the game after it freezes. I’ve done some experimenting, and it only seems to happen when I play card that requires a choice; ie, something with kicker or a quest. Before the option happens, the game freezes and the music skips. Next thing I know, I’m out the game. So now I can’t progress in Ranked.
Now I’ve lost several casual games, too. But most of my decks have cards like Chocobo kick and not only can I not cast them, I try to open the app and it just brings me back…1 vote -
Product Suggestion for MTG Arena Support in Southeast Asia (SEA)
Hello Wizards of the Coast Team,
I would like to submit feedback and product suggestions regarding MTG Arena accessibility and regional support in Southeast Asia, especially Thailand.
Current Issues
- MTG Arena is currently unavailable on Steam in Thailand
- MTG Arena is also unavailable on the iOS App Store in Thailand
- SEA players face regional access limitations compared to other regions
- The current regional structure involving China/Tencent does not properly support Southeast Asian playersExpected Improvements
I would like to respectfully suggest the following improvements:
- Official Steam availability for Thailand and additional SEA countries
- Official iOS App Store availability in Thailand
- Better regional support and communication dedicated to SEA players
- Consider establishing a dedicated Southeast Asia publishing/distribution partner, potentially based in Singapore, separate from the China/Tencent regional ecosystem
Why This Matters
Southeast Asia has a large and growing community of TCG and digital card game players. Many players in Thailand and neighboring countries are interested in supporting MTG Arena officially, but current regional restrictions make access difficult.
Improving availability and regional support would help grow the MTG Arena player base across SEA and improve the overall player experience.
Thank you for your time and consideration.
Best regards,
Hello Wizards of the Coast Team,
I would like to submit feedback and product suggestions regarding MTG Arena accessibility and regional support in Southeast Asia, especially Thailand.
Current Issues
- MTG Arena is currently unavailable on Steam in Thailand
- MTG Arena is also unavailable on the iOS App Store in Thailand
- SEA players face regional access limitations compared to other regions
- The current regional structure involving China/Tencent does not properly support Southeast Asian playersExpected Improvements
I would like to respectfully suggest the following improvements:
- Official Steam availability for Thailand and additional SEA countries
- Official iOS App…
1 vote -
Sygg
Sygg, Wanderwein-Weiser ist im Brawyl nur blau. Er muss blau-weiß sein.
1 vote -
Channel Land not working as intended
Otawara lost the ability to be channeled after my opponent played juggernaut peddler, which doesn't interact with lands in hand at all
1 vote -
the game freezed then generating mana from already tapped lands
the game completely froze while I was attacking with my creatures, it was like the time was going down but i couldn't do anything, then suddenly it began to work again but it gave me the chance to use already tapped lands to get mana.
1 vote -
Timer Starting on Opponents Turn
How is it possible that MY timer starts while the other player is still looking at their own da*n cards?? Let alone I have a deck that has 47 lands in it, and out of the matches I have played (approx. 15) the most I got in any of them was 5 compared to their 13?!? This game has become toxic every update, unbalanced, poor match making (faced the same person the other day 4 times with a 24 hr period), game turns not registering, cards not registering when played (sometimes takes a few tries), etc. Wizard updates have turned several of us away from the game since they have made it worse and not better. Even if we have a good even match up, we can't even add/chat with that person since there is no option. Come on guys, do better.
How is it possible that MY timer starts while the other player is still looking at their own da*n cards?? Let alone I have a deck that has 47 lands in it, and out of the matches I have played (approx. 15) the most I got in any of them was 5 compared to their 13?!? This game has become toxic every update, unbalanced, poor match making (faced the same person the other day 4 times with a 24 hr period), game turns not registering, cards not registering when played (sometimes takes a few tries), etc. Wizard updates have turned…
1 vote -
cant play (freeze,skip marigun,and more
can't play instant , auto skip my phaze,mariguns, and more
can't play this game any more****!!
1 vote -
Ban
I don't what this deck is called I will post a picture of it, but sorry but the fact that I got to push a button 100 plus times before my timer runs out because of this fricking card and now my wrist hurts and its just over and over and over until its big enough and I am past my limit on the timer so no casting spells. Just ban it, its pointless if it forces the other player to lose because they don't want to hit a button 399 times and still get timed and lose.
1 vote -
paradigm doubling
On PC, I played a Decorum Dissertation, but it auto cast the spell before prompting, causing it to cast twice each turn.
1 vote -
There's a glitch. My bargain beseech the mirror combos are not working. I can bargain the first, but 2,3, and for don't
There's a glitch. My bargain beseech the mirror combos are not working. I can bargain the first one but the second, no matter what I do, isn't working (so I can’t get to the third and fourth…). I've been playing this Golgari / Airship sacrifice deck for weeks now and it’s not working as it should
1 vote -
check lands
Check lands such as Woodlands Cemetery are currenlty bugged coming in tapped even when a corresponding shock land such as godless shrine is in play
1 vote -
Attempting to change deck view causes game to close
While attempting a quick draft I encountered an issue. Anytime I attempt to "view deck" the game crashes. This happened during the draft anytime I tried to check creature count/spell count and continues doing so during deck building. I have been forced to restart the game several times. I have also cleared the cache in an attempt to resolve the issue. I am playing on a Samsung galaxy note 20 so android. Any feedback/help would be appreciated. I took a break for awhile and this was the first draft attempted since coming back.
1 vote -
Maddening Hex and Iroh, Tea Master
After giving control of a Maddening Hex to the opponent via Iroh, Tea Master, the target of the aura spontaneously swapped from the opponent to me during the end step of their first turn after the aura changed control.
The aura continued to correctly target the opponent for the majority of their first turn after being gifted, but during the end step of this turn when I cast a noncreature spell, the aura swapped its target to me and hit me for damage.1 vote -
Tenderize
Please examine the interaction of the Tenderize instant and the Frog Butler creature. The Deathtouch ability is applied to the target victim creature - contrary to the text of Tenderize which should only apply damage "equal to its power." The Frog Butler is able to defeat creatures of any Toughness with the Tenderize card.
0 votes -
Client Stuck on "waiting for server" spiel.
OS:
macissue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.expected behavior:
WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a main screen after a card game)OS:
macissue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.expected behavior:
WFS regularly wears off, or better still doesn't show at all…2 votes -
Defi couleur
J'ai terminé plusieurs fois le défi de couleur néanmoins il est toujours en cours...
2 votes -
forum
mtga quick draft on ios, opponent plays forum necroscribe, and i cannot target it with removal, block it, or even see that it is attacking.
1 vote -
Fire the historic staff.
Fire the entirety of the historic staff. These absolute morons think that lightning bolt is too powerful in a format with orims chant, snapcaster mage, necrofuckingmancy… these godddammed idiots are not using 1% of their nonbianary potato brains. Get your fuckibg act together.
1 vote -
IOS cannot update
IOS cannot update the app yet again…been this way all day. 05-27-2026
1 vote -
Color Masteries Achievements No Longer Being Awarded
I don’t know why achievements in the color masteries are not being awarded anymore. I had just gotten another one some days back, but either later that day, or the very next day (I can’t remember), I decided I wanted to try and get the last one I needed to complete the one for Green. I worked towards that until I succeeded, at which point it was not awarded.
I originally thought even though it had previously come up right when I’ve successfully accomplished it, that maybe I now needed to wait for the match to fully end. However once the match ended, the achievement didn’t come up then either. I thought maybe I needed to exit the app and then come back into it, again even though I never had to previously, and again that did not do anything to make it register.
It’s quite frustrating given how many times you don’t get the right cards at the right time or you do but your creatures are killed before you can accomplish it. I then managed to complete the same challenge of Turbo Mana, again, using the same starter deck in the starter deck duel. In fact, I was able to do it for two different, well the same creature just two of them that were 6 mana, while only having three lands and play. Considering the fact it had already not awarded it previously, I did screen record the whole thing, and I do have screenshots that show I have two of the same creature that costs 6 mana, while only having three lands in play.
I originally thought maybe it was a problem with that specific achievement. That is until I successfully accomplished another one today under white that also was not awarded. And that was the Going Wide challenge. I had a feeling that my opponent was just going to concede before I’d be able to get all 15 attacking, so I did attack with one that was a 0/5, but I don’t believe that makes any difference, since Cards that have benefits when casting it, only if you’ve attacked that turn give you those benefits if you’ve attacked even with a 0/5.
I’ve also seen other people report that they’ve had this issue as well. One of the things I’ve seen in common is that a lot of people are reporting it’s with the starter decks, and with the color masteries. I know I’ve completed a lot of of them using the starter deck previously with not issue, so I don’t know why all of a sudden it would cause that problem where it doesn’t register. I don’t know if this is an iOS problem because I am playing on iOS, or if it’s happening on different platforms as well. Previously, I’ve always had the most up-to-date version of the app. However, today with the going wide challenge I did not because it would not let me update it, so I had to hit cancel in order to be able to play. I don’t know if that affected that specific achievement or not, though I don’t imagine it did, since it seems people are having problems with their efforts and achievements being rewarded for quite a number of different ones that I’ve seen listed, and like I said, my problems occurred with Turbo Mana while it was up-to-date.
I have to say, it’s getting really frustrating to put time and effort into accomplishing these achievements which while some of them are not terribly difficult, getting the cards at the right time and not having them interfered with by your opponent is really what the challenging part can be, and I sometimes will have to do it repeatedly only to get it, but now only for it not to be awarded, and at times that can get quite infuriating. I have reported this directly to you on the @wizards_help page, I think is the handle, on X, and have not received any information or comment back. I know that there’s a lot to work on that keeps you guys really busy, but it would be really great if our concerns could be addressed in some way so we don’t feel like we’re talking to nobody/not being heard. Even some announcement that you’re now aware of it and working on a fix for it. Anything that lets us know maybe don’t put the time and effort into something at the current moment, bc if all you’re seeking is the completion of the achievement, you won’t get it — that would be great.
I don’t know why achievements in the color masteries are not being awarded anymore. I had just gotten another one some days back, but either later that day, or the very next day (I can’t remember), I decided I wanted to try and get the last one I needed to complete the one for Green. I worked towards that until I succeeded, at which point it was not awarded.
I originally thought even though it had previously come up right when I’ve successfully accomplished it, that maybe I now needed to wait for the match to fully end. However once…
1 vote
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