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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28876 results found

  1. bug

    I played an Urza's Rebuff in an attempt to tap 2 target creatures. i did this before they attacked. it didn't do anything. if this is because of a turn phase issue, then the game never gave me a chance to play the card before he declared attackers. in ANY other games, i CONSTANTLY have to hit the resolve button, even if i have a card i clearly wouldn't play for that situation, yet here, my mana was wide open, and i wasn't given the opportunity to play the card that would have won me the match. i lost the…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Liesa, Forgotten Archangel

    Ein Bsp. ich habe die Karte Liesa vergessener Engel "immer wenn eine Nichtspielstein Kreatur die du kontrollierst stirbt, bringe sie zum nächsten endsegment auf die Hand ihres Besitzers zurück, warum wird die Fähigkeit nicht bei opfern ausgelöst?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Search Library Crash

    iPhone app crashes every time I “Search Library”, which I do a lot with the decks that I have.

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Shrines

    So playing with Rally the Ranks and you are unable to select shrine as a creature type

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Creatures exiling rather than dying

    My creatures are exiling when they should only be dying. I blocked a creature with my 1/1 devil and his "1 damage to any target" did not trigger because he exiled when he died.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. BUG: Gold reward for daily quests

    I recently achieved two daily goals at the same time. When the prizes were rewarded, it showed two iterations of 1,000 gold. (not due to my mastery pass, I just completed level 77) My balance, however, only showed a 1,000 gold increase. I don’t know if the reward was mistakenly duplicated on screen, or if I did not receive the 1,000 additional gold. It doesn’t cause me too much grief, just something I noticed to be buggy.

    57 votes

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    8 comments  ·  Store  ·  Admin →
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  7. Casualty triggered abilities are confusing when trying to respond.

    Steps:

    AP casts Haughty Djinn. NAP casts Make Disappear, targetting Haughty Djinn, paying its Casualty cost. AP has Make Disappear in hand and Delver of Secrets on the battlefield. AP wants to use Make Disappear's Casualty ability to counter both copies of NAP's Make Disappear. However, because spells and abilities are presented in a confusing way, AP sees two "Make Disappear" on the stack, and thinks that is the right time to respond. However, the second is the ability that will create the copy. Casting at this point, especially when paying the Casualty cost, is a huge blowout.

    If that…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Other Player's Card Back is Stuck in the Stack

    No matter how many cards were in the stack or during both player's turns their card backing was on the right.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Scute swarm eats time

    Scute swarm eats all my time out.
    It's ok to let this card legal, but we need some logics to improve the ability of the app to reduce or eliminate the animation, because it does not eat the owner's time, but the opponent's and that's not fair. Because even if we could be able to block or do anything to play and win the match, this never happens because the lost of time out as a bug also skips our turns... please reduce the specific animation or create an exception for Scute swarm.

    25 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Phantom draft

    During Midweek Magic: Phantom Bot draft, every second pick would be randomly picked and I never received the card I clicked on. Deck was unplayable.

    I played ir on Android.

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  11. Paying kicker cost without proper mana

    Person I was playing against was somehow able to pay a kicker cost without having the mana to pay the kicker can we please look into this and fix it

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Erroneous creature type in select from list

    In the menu in which the user can select a creature type for cards like Bloodline Pretender, selecting the "show all" option shows a list that includes a placeholder subtype.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Elsewhere flask never resolved

    I was playing Quickdraft Brothers war about 10 minutes ago. I cast Elsewhere Flask and the game froze for 30 seconds. When it started working again, the flask was not in my hand anymore, my mana was not tapped, I had not drawn a card, and there was a window showing Everwhere Flask on the stack but no way to interact with the window apart from minimizing it.

    I ended up losing the game because of this. I'd like to either have the game switched to a win, or just reimbursed for the tournament. It's not clear how I go…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. The game start a draft by himself and stopped showing me cards in another draft

    First, sorry for my english, is not my first language.

    I'm coming back to magic arena after a long time. I made the download in my celphone and after this the game started a draft with my gems, I was capable to start picking cards on the second pack but my deck was not good enough, so i lost all my gems.

    This was the first case. After this, I played my second comeback draft and all worked well.

    Yesterday, in my third one in the end of the first pack i stoped recieving cards. The game was not frozen,…

    1 vote

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  15. The First Iroan Games

    The First Iroan Games - No Card Draw

    The Third Stage did not work. I hat a creature with Power 4 on field but no card draw activated. (a token 1/1 with three +1 counters on it. I was crucial for the game.

    1 vote

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  16. I used “No One Left Behind” to put “Boulderbranch Golem” into the battlefield from my graveyard, while I didn’t gain life.

    1. Give us the steps to reproduce the bug In Premier Draft BRO ,I used “No One Left Behind” to put “Boulderbranch Golem” into the battlefield from my graveyard, while I didn’t gain life.2. Note which platform you’re using (PC, Mac, Android, or iOS)PC3. Enter the actual results you’re experiencingI didn’t gain life when I used “No One Left Behind” to put “Boulderbranch Golem” into the battlefield from my graveyard.4. Enter the expected results of the featureI may gain life.5. Add any relevant screenshots/videosSorry,there is no relevant screenshots/videos,but I have enabled Detailed Logs in the game client.You may check my log…
    1 vote

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  17. Mythic position

    My mythic position don't work good. It shows different values when i play and in profile, and when i win or loose. like position 1500 vs 99%. and sometimes im not given my points when i win like if i had played not ranked.

    pc windows 10

    1 vote

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  18. Data Log Files Exceeding Upper Limit to Successfully Log Compliant

    Data Log Files Exceeding Upper Limit to Successfully Log Compliant. When I try to upload a Data Log file to register a complaint against a player who is roping then if I've been playing for several hours or days the Data Log File can exceed 200,000KB. I've concluded that about 40,000KB is the uppermost data that can be uploaded to the complaint register. My issue is why does WotC require all the data for every game since I commenced playing that day. If I do not turn my PC off for several days then the data file is huge. Doesn't…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Damage to creatures with +1/+1 counters where counters are being removed instead of just taking damage

    I have a creature with 5 +1/+1 counters. The creature takes 3 damage. Instead of the damage being removed by end of turn the creature now only had 2 +1/+1 counters. This is not how damage works.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Match Against Bot with Invalid Deck (cards not in collection)

    Hi.
    I have a suggestion about match against bot.
    In physical game, I can get a card from my friend or in a shop to test a deck before buy the cards.
    In MTG Arena, I can build a deck with cards not in my collection.
    But a deck with cards not in my collection, I can't play matches against bot to test this deck.
    Is it possible to allow a match against bot using a deck with cards not in my collection to test?

    9 votes

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