MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28892 results found
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Client Slow Start (2022)
After the last update - 2022.18.10.4216 (4216.947450) - the client in my PC takes too long time to start. As I write this report, the screen shows "Gathering local files 72%". This never happen before. After start the client, the message "Waiting for server" is often and long. It is obvious this client is not stable for PCs.
2 votes -
Background music
I’m playing arena on IOS and I would like to be able to play background music from other apps while I play magic. I’ve tried YouTube premium and Apple Music and I’ve tried muting the in-game sounds but I can’t seem to play any music besides the in-game music. Please consider so I don’t go insane from in-game music.
56 votes -
card and deck do not appear upon entering a draft battle
In BRO Premier draft, I wasn't able to play my fourth match, il connect with my adversary Ralcar but our decks and hands didnt' appear, I can't interract with my opponent or pass turn.
At first I was able to access the menu to get the error log or concede but not anymore afer I take the screenshot
I play on PC and this bug appear often on Premiere Draft, one time for each two draft I think1 vote -
Singleton Deckbuilding issue.
Singleton format no longer available in select list (dropdown filter).
Old decks still have selected "Singleton" format
When new deck is created, singleton format is not available.
1 vote -
Cards disappeared from draft pool, not a filter issue
I did a BRO premiere draft on my PC, Windows 11, then logged off and went to build a deck on my iPhone, iOS 16.1.1. When I went to build the deck, I had 39 cards plus 22 basics in my deck, for a 61 card deck and no cards in my sideboard. I moved everything to my sideboard, and only had 24 cards. I put all my cards back into my deck and without any basic lands, only had 24 cards. I pulled them all out then I set my filters to show only rares and mythics looking for…
1 vote -
Stops responding constantly when trying to create a new deck
Whenever I search for a card or finish a deck it will stop responding and sometimes even crash.
1 vote -
Auto-Tap with Secluded Courtyard
Whatever you speaking of auto-tap being fixed, it is still not fixed. Using clue while already have black card I can cast only for auto-tap to use my Secluded Courtyard of casting my only black card in my hand.
1 vote -
Boulderbranch Golem
After casting, "Boulderbranch Golem" my opponent used the ability of "In the Trenches" to exile it. After exiling it, it still remained on the battlefield and was able to interact as if it was never exiled.
1 vote -
Getting no prize for an event
I did not receive a prize for an Midweek Magic
I won 2 times in Midweek Madness event. I received a rare card as prize after first win, but I didn't receive a rare card after my second win. Please do something!1 vote -
Opened packs using open all, only got one pack of rewards.
I purchased a Brothers War standard pack using 1000 gold. I did not immediately open the pack. I played another match and I was then awarded a pack from the mastery pass. I went to the packs page and clicked open all. All I received new to my inventory was a single legendary card and a single rare wild card. The legendary artifact did not appear as a new card in my collection but I did receive a copy of it. I mean it was just one pack that I didn’t get rewards for but it was definitely bugging out.
1 vote -
Friendly Brawl
We were playing and then both our screens said 0 online friends.
1 vote -
Best of 3 Sidebord Timer blocks graveyard
While sidebording in Best of 3 on the iPhone, the sidebord timer blocks the opponent’s graveyard while looking at the battlefield. This means that the player is unable to look through the cards played during the first and second games.
1 vote -
Cucciolo di DaRigaaz
Hi,
I am playing with “Cucciolo di DaRigaaz” (Italian name) and i am use a Mac.
When I get the dragon card the “Cucciolo di DaRigaaz” doesn’t gate the 1+1Can u solve the problem?
1 vote -
Angel of Suffering preventing player from losing due to being decked.
The card Angel of Suffering prevents the player from losing to decking. There is no text stating that this card prevents game loss from milling all cards.
1 vote -
draft issue
I played Neon dinasty draft GB, the activited and ninjitsu abilities not work, the server phase me complete turns many times without attacking or playing spells, also i played lands that cant tap to produce mana, i lose this draft due to server issues. i want wizzard patch this bug as soon posible and return my money.
1 vote -
Zendikar Rising Pets do not equip correctly with the new pet selector for decks
Tried making a Historic Brawl deck with the Golgari Nissa and went with the green, leafy zendikar mastery pass pet as an complement. Despite remaining apparently correctly selected on the deck cosmetic screen, in match the pet defaults back to first of those mastery pass pets.. the rock golem whatever it's called.
This only seemed to happen with this pet because I tried the red koi fish and it worked correctly.
6 votes -
Deck Details window bugged in draft
In a Premier Draft today (April 10, 2022 at 11:34 CET = GMT 9.34) I clicked Deck Details in order to quickly check how many artifacts and enchamtments I had drafted. I then had difficulty closing the Deck Details window and get back to my draft. The first time it took several clicks to get back, the second time also, but then I didn't get any packs passed to me, so IU eventually realised I had been disconnected. After I closed and restarted the game, I clicked Deck Details a third time and again it was very sluggish but eventually…
8 votes -
Karn's temporal Sundering bugged in historic brawl
Karns temporal sundering is bugged in historic brawl. Multiple games now I have mana available to cast it and the game won't let me cast the card. It just sits jn my hand no matter how many times I try to play it.
6 votes -
Arena not loading game or store
Ever since's today's update to Baldur's Gate, I can't do anything in Arena! The game freezes when trying to load a game or even access the Store. Not only does it take an extremely long time to "access the network", but (1) when I try to launch a game, it just freezes at the game selection stage, and (2) when it goes to the Store, it just freezes. The cursor is there, but when I click on anything, the [busy] icon flashes - after about 5 seconds, it stops, reverts to the mouse cursor, and the cycles continues. I've uninstalled…
4 votes -
Card draft dissapeard
Once again, during one of my draft, I was not able to pick a card.
I was dragging/dropping the card in my deck but when I released the button of my mouse, the card dissapeard : it was nor in my deck nor in the selection card. I had to pick another xard, which really lower the power of my deck. It happens very often and my draft experience is really bad becuase of that.4 votes
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