MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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2830 results found
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Vampiric tutor is not legal in standard but I can still run it anyways
I am able to run Vampiric tutor in standard for some reason even though it is not legal. i do not know what to tag this with so i am putting it under deck building/collection. I can play. the deck fine and even use Vampiric tutor.
1 vote -
I just opened a mythic pack of secrets of strixhaven and all I got was a rare wildcard
I just opened a mythic pack of secrets of strixhaven and all I got was a rare wildcard
1 vote -
1 vote
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won a match but then it gave me the win but also a loss
hey i won a match but then it gave me the win but also a loss but i never even got hit and the guy had all his mana tapped
1 vote -
sram et vendeuse de grimoire
sram et vendeuse de grimoire : la capacité ne s'applique pas quand la vendeuse crée un enchantement, la carte de pioche de sram ne s'active pas.
1 vote -
Forbidden
Bonjour, j’écris ici car aucune solution n’a encore été trouvée. Depuis plusieurs semaines je ne peux pas me connecter à mon compte malgré un changement de mot de passe, avoir désinstaller et installer mtg arena sur mobile. Une message d’erreur s’affiche : un problème inattendu est survenu (code d’erreur forbidden). Veuillez réessayer. Connaissez vous le problème et savez vous comment le résoudre ? Merci d’avance.
1 vote -
Black boxes over power/toughness, card types and name
Happening on android multiple refreshes not fixing the issue
2 votes -
The game froze and shut down during draft
While playing on PC during my first game after a draft, the game froze on turn two. It crashed a few seconds later, and I had to switch to Arena on mobile because the PC version wouldn't relaunch. It cost me the match.
1 vote -
Permanent Arena connection loss
After starting the color challenge and beating the first green challenge, the game crashed and is now on the ‘Connection Lost’ screen. It works fine if I log out, but if I log back in, I can’t get into anything anymore and it boots me back to the ‘Connection Lost’ screen. I only just started playing Arena yesterday so I could get better at playing MTG and I’m upset that I can’t do anything to fix it. I play on iOS (which is probably the first problem right there), and have only played the tutorial, opened the packs from my indox, unlocked a new deck, and started the color challenge before this happened. I’ve already deleted and redownloaded the game and deleted apps I don’t use. Still nothing.
After starting the color challenge and beating the first green challenge, the game crashed and is now on the ‘Connection Lost’ screen. It works fine if I log out, but if I log back in, I can’t get into anything anymore and it boots me back to the ‘Connection Lost’ screen. I only just started playing Arena yesterday so I could get better at playing MTG and I’m upset that I can’t do anything to fix it. I play on iOS (which is probably the first problem right there), and have only played the tutorial, opened the packs from…
1 vote -
Ce jeux touche le fond..
de la médiocrité, ce n'est qu'une vulgaire pompe à fric géré par une entreprise qui extorque ses clients par la frustration et je suis bien content de faire partie des rares qui ne leurs à jamais donner le moindre dollar.
Leur logiciel de gestion arrive à me faire descendre sur le mode Classement de Diamant 4 à Diamant 1 avec la pioche contre des payeurs qui ne savent pas jouer et qui ne contrôle pas leurs petites frustrations de névrosés quand ils perdent en abusant du sablier.
Cette entreprise s'imagine que l'on ne voit pas que la pioche est truquée et que la matchmaking est manipulé?
Comment un deck de 250 cartes peut plier une partie en 4 tours?
Comment avec un deck de 65 cartes, vous arrivez à faire des parties sans jamais piocher les cartes maîtresse de votre deck en 4 éditions?
Comment on peut faire une partie en piochant que 2 terrains sur 25 et avoir en face un deck de plus de 100 cartes qui pioche 5 terrains et 2 fois la même carte au tour 3?
Ect..ect..ect...si cela rester exceptionnel, tous irait bien mais c'est 1 partie sur 3.
Si cette entreprise ne supporte pas de distribuer des récompenses en fin de saison à des P2W qui savent jouer et construire des decks, pourquoi ne pas rendre les modes classement payant pour y participer?
Je n'arrive même pas à comprendre comment on peut mettre de l'argent dans ce jeux.
de la médiocrité, ce n'est qu'une vulgaire pompe à fric géré par une entreprise qui extorque ses clients par la frustration et je suis bien content de faire partie des rares qui ne leurs à jamais donner le moindre dollar.
Leur logiciel de gestion arrive à me faire descendre sur le mode Classement de Diamant 4 à Diamant 1 avec la pioche contre des payeurs qui ne savent pas jouer et qui ne contrôle pas leurs petites frustrations de névrosés quand ils perdent en abusant du sablier.
Cette entreprise s'imagine que l'on ne voit pas que la pioche est truquée…
1 vote -
ponder
After Ponder resolution reword "Decline" with "Draw". Sometimes can be confusing
1 vote -
蒸気孔/Steam Ventsをアンタップインしたら、ゲームがおかしなことになりました。
On turn 1, I played Steam Vents untapped. Despite having usable cards in my hand, the turn ended, and for some reason, Fierce Rider was treated as being in the graveyard.
On turn 2, I played a Mountain untapped. The turn ended again.
On turn 3, I noticed something strange about Steam Vents on the field. The edges of its image were blue. Touching it brought up the option to "Enter untapped." Choosing to enter untapped moved Steam Vents to my hand position, making it uncontrollable.
This is the first time something so inexplicable has happened.
1ターン目に蒸気孔をアンタップイン。使える手札があるのにターンが終わり、何故か激しい乗りこなしが墓地扱いに。
2ターン目に山をアンタップイン。またターンが終わる。
3ターンめに場の蒸気孔がおかしなことになっていることに気づく。絵の縁が青くなっている。タッチすると「アンタップインするかの選択」が出る。アンタップインを選ぶと蒸気孔が手札の位置に移り、操作不能に。
こんな意味不明なことははじめてです。1 vote -
Gamble
Hi,
I wanted to tell you something strange about the card gamble, everytime i use the card everytime the card i search is the card i discard. Everytime is the last. Or i understand one aleatory but everytime is the last on hand. ( not really everytime is 27/30). I understand when is 2 or 3 cards on hands but 6 or 7 is really strange.
I didn't take screen but i think you will see.
Thank you a lot =]
Sorry for my english i try my best.1 vote -
Magic Arena skipped my rest of my round causing lose and helping opponent win
Magic Arena in Historic was playing and also oponent with Guide of Souls, Soul Warden a Delney both having several hundreads of triggers most resolved in reasonable. Attack with two Voices of Victory caused the game to run me out of time and skipping Guide of Souls ability use a thus loss of voth Voices of Victory which would normally survive (fly over) and thus handing victory to opponent who in his round done the same but was not punished.
Game is active sabotages players at random - fix this or at least have option to report this unfair manipulation of the match.
Magic Arena in Historic was playing and also oponent with Guide of Souls, Soul Warden a Delney both having several hundreads of triggers most resolved in reasonable. Attack with two Voices of Victory caused the game to run me out of time and skipping Guide of Souls ability use a thus loss of voth Voices of Victory which would normally survive (fly over) and thus handing victory to opponent who in his round done the same but was not punished.
Game is active sabotages players at random - fix this or at least have option to report this unfair manipulation…
1 vote -
Speed up game start and play. First to the battlefield should go first. What a waste of time waiting for a random player to mulligan.
Speed up game start and play. First to the battlefield should go first. What a waste of time waiting for a random player to mulligan their starting hand. The option can remain however the first to be ready to play should get to go first.
1 vote -
Game Freeze
3 - 4 games in a row the game freezes when I have priority then acts like I'm either logged out or disconnected from the servers. If I can get back into the match my opponents aren't affected. It's not my internet because everything else in my house works. When I click check status the MTG Arena status page either doesn't load or takes several minutes. Once I've been disconnected long enough to lose the game it lets me back in the app, sometimes having to log back in.
1 vote -
Super shredder ability activating when it shouldn’t
The ability for super shredder specifies that it gets +1/+1 when a permanent leaves the battlefield but it is also activating when an equipment is equipped and when a creature with indestructible is targeted by a “destroy” ability even though neither of these interactions causes a permanent to actually leave the battlefield.
1 vote -
card not in my database
Some cards are not in my database, one of them is Abiding grace. I tried everything but the card is just invisible.
1 vote -
sparky like hardness
i think sparky is too easy like i need more intense battles with her/him but without having to deal with super anoughing decks and she is WAYYYY to easy so like you can do like hard difficulty and she gets smarter
1 vote -
Convocação Lunar traduzida errada
This card has a grave translation error.
On the bat invocation method in portuguese-br it says that we can either lose or gain life to summon it, but on the english translation it uses "and", not "or". Lost many games because of it.1 vote
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