MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
9338 results found
-
3 votes
-
cards frozen on screen
Tutorial number 3 while in turn 4 cards start freezing on the screen on PC
Edit: Just did tutorial number 4 also same problem
3 votes -
Ultradwide Support
The game is bugged on an ultrawide. If I set it as full screen, it kicks out to windowed mode every time anything happens going to/from games. 3440x1440 for sure doesn't work, I don't have a screen with a higher resolution to test but this is extremely annoying. This is an easily reproducible bug. I shouldn't have to upvote something like a reddit thread to get base functionality for an extremely common monitor resolution to behave normally.
4 votes -
App crashes on Android every time I cast a spell with the keyword warp
During a game of Edge of Eternities sealed, any time I attempted to cast a spell that had warp, my game would crash. I would load back in to lost time, and I eventually lost the game because I only had cards with warp and could not cast any of them.
4 votes -
Update today with 4 different download sizes
On my Mac I have tried to run the Arena app all day. When it starts it begins an update. I have tried 4 different times and each time the size of the download was different ranging from 55 GB - 11.03 GB. The update made it to .4 GB from completion and it stopped doing anything at all. After 4 attempts I will not attempt it again. Get it together.
4 votes -
Sothera, The Supervoid
This card appears to be bugged. I played the enchantment with an empty board and my oppenent had several creatures and it hit the field and immediately sacrificed itself.
1 vote -
wildcard refund
For the newly banned cards, I was only refunded 12 uncommon wildcards, even though I owned full playsets of all 4 banned uncommon cards (16 cards total). I didn't receive ANY common wildcards, even though I owned full playsets of both banned common cards (8 cards total). Rare wildcard refund was correct.
4 votes -
Vincent valentine
It is quite often I will destroy an opponents creature Vincent will say he's triggering then get no counters despite anywhere from 1-9 being needed to give to him and this has lost me several games
4 votes -
Arena is not working
I have arena installed on my tablet and for the past 2 days (10/22 & 10/23) I cannot get it to work. I lost track of the number of times I've uninstalled and reinstalled the app. First it will give me some error ("Error Updating Data: Please check your connection and try again.") trying to the load the loading screen and I have keep tapping "retry". And many attempts it finally asks me to download the updates (almost 3 GB). Once it's done downloading I have to sign in, but I get an error ("A unexpected problem occurred (Error code: -1). Please try again.") when I try, and I most definitely have the correct email and password.
I have arena installed on my tablet and for the past 2 days (10/22 & 10/23) I cannot get it to work. I lost track of the number of times I've uninstalled and reinstalled the app. First it will give me some error ("Error Updating Data: Please check your connection and try again.") trying to the load the loading screen and I have keep tapping "retry". And many attempts it finally asks me to download the updates (almost 3 GB). Once it's done downloading I have to sign in, but I get an error ("A unexpected problem occurred (Error code:…
2 votes -
Deadly Cover Up not working
Deadly Cover Up is supposed to compensate the victim with a drawn card for each card it exiles. It failed to do that today. No other cards were preventing the draw.
1 vote -
Return nonland permanent
I transformed a Restless Reef and the opponent managed to return it to my hand with Into the Flod Maw. That shouldn't be possible since ItFM just return NONLAND permanent
1 vote -
Two card combos are really cool!
Val, Marooned Surveyor and Trelasarra, Moon Dancer is, like all two-card combos Wizards has been cramming into the game in the last few years, incredibly interactive and really fun to play against! Please make more two-card combos to remind us how much fun we're having playing Magic Arena when we could be doing literally anything else.
2 votes -
Midweek Magic Prize
This week's Midweel Magic was Pauper. I clearly didn't have enough cards in Pauper to build a great deck and struggled mightily to get my third win, and then it only happened because the other player bugged out before they could even start playing. Imagine my frustration when the grand prize was a CARD STYLE! I get that it was free, but card styles are a terrible prize and if I'd have at least had warning that that was the prize, I wouldn't have continued past the first two.
1 vote -
Eldrazi in Historic should be nerfed
Nerf Eldrazi in Historic
Wizards of the Coast repeatedly talked about how they try to "cure" Historic in three ways:
1) keeping fast mana out of the format;
2) limiting land hate;
3) not permitting free spells in historic.
Well, Eldrazi decks explicitly broke the first two points:
1) They have access to 2 different "sol lands", Eldrazi Temple and Ugin's Labyrinth, which allow them (and only them) to access free mana in the first turns to speed up their game plan;
2) They have Sowing Mycospaw (a card banned in legacy) to ramp themselves (and only them), looking for the lands listed in point one, and to slow down their opponents. That usually happens in turn three, destroying every possible other strategy in opponents' decks. Since it is an ability that triggers on the cast, it isn't easy to interact with if you don't have the exact response. Therefore, everyone is obliged to hard-mulligan in order to search for a single card. That's unfair, as you can comprehend. Worst of all, this card ramps while destroying opponents' lands, creating a great disadvantage.
In conclusion, it's clear that this deck plays another format, and if you play the format, it' very clear that Eldrazi decks have n necessity to interact with other decks. They just go on playing their own solitaire.Nerf Eldrazi in Historic
Wizards of the Coast repeatedly talked about how they try to "cure" Historic in three ways:
1) keeping fast mana out of the format;
2) limiting land hate;
3) not permitting free spells in historic.
Well, Eldrazi decks explicitly broke the first two points:
1) They have access to 2 different "sol lands", Eldrazi Temple and Ugin's Labyrinth, which allow them (and only them) to access free mana in the first turns to speed up their game plan;
2) They have Sowing Mycospaw (a card banned in legacy) to ramp themselves (and only them), looking for…2 votes -
The blight counters on Ultima, Origin of Oblivion may not be functioning properly.
I put a blight counters on it with Ultima, Origin of Oblivion that I control, and my opponent's Sacred Foundry produced red mana.
My opponent had Marina Vendrell as their commander, no other red mana sources, and was playing a red mana card.1 vote -
Mac version on Steam has stream of w's preventing log-in
I just downloaded the Mac version from the Steam store. When I got to the log in screen, the fields are constantly being filled with the letter 'w'. This continues even if I disconnect and turn off my keyboard. I have tried other inputs including trying to delete the text, highlighting text which immediately gets replaced with more w's, holding shift which still results in lower-case w's, pressing the 'W' key which doesn't stop the extra w's, and typing other characters does insert them in the sequence but is still followed by a series of w's. I have no idea how to stop what appears to be a button being held down, and I can't enter my username or password to log in.
I just downloaded the Mac version from the Steam store. When I got to the log in screen, the fields are constantly being filled with the letter 'w'. This continues even if I disconnect and turn off my keyboard. I have tried other inputs including trying to delete the text, highlighting text which immediately gets replaced with more w's, holding shift which still results in lower-case w's, pressing the 'W' key which doesn't stop the extra w's, and typing other characters does insert them in the sequence but is still followed by a series of w's. I have no idea…
1 vote -
Multiple Mirror Room/Fractured Realm cause crash
Several times I have experienced a GreError crash that results in a Draw when I’ve had several Mirror Reslm/Fractured Realm (from Extravagant Replication) fully unlocked and an effect triggers. The latest trigger was five Overlord of the Hauntwoods attacking, and I had four Fractured Realm, which would be five triggers each for a total of 25 triggers. Not a huge number, but the game crashes. It’s probably happened four times.
2 votes -
Fix the ridiculous Algo’s!
The Algorithms used for Shuffle and/or Draw on MTG Arena are worse than ever. It’s becoming unplayable. You can continue to claim ‘randomness’ in the Draw’s encouragement but frankly at this point, I’m more likely to win a Lottery… Twice… on the same **** ticket than see even 3 games of Arena in a row that feel even close to genuine. Yes, it’s possible that I draw 7mana and then Mulligan into 6mana+ 1 Creature/Support but on what planet are you trying to claim that this is actually going to happen… ITS AT LEAST 25% of Games > I’ve played MTG TableTop for years and have not once witnessed a 7 into a 6… Thousands of Games, NOT ONCE!
Also, Cards like ‘Random Encounter’ or ‘United Battlefront’… how is that my Opponent plays a Random Encounter and hits 4 of 4 > A 100% MAXIMUM PAYOUT 3 GAMES STRAIGHT
I play a United Battlefront and hit 0 of 7 > TWICE!!!!!!!!!!!!It’s not enough that WotC have destroyed the value of MTG via disgusting economy IRL and on Arena… it’s not enough that WotC have destroyed the Heritage and Original Vision of MTG by cascading us with the drivel of these pathetic Out of Universe sets…
Now you’re actively destroying the very mechanics of the Game.
Arena ‘Meta’s’ are NOT the same as IRL Builds > You are forcing a ‘Meta’ situation that demands 32 Removal + 4 Cards that actually play the, (almost totally,) damned Game.It’s also plain to see that spending Real Money on Arena actively influences the success rate of your Games over a short period > At what point does the damage being caused to MtG become Criminal?
Please fix…no… PLEASE SAVE IT
The Algorithms used for Shuffle and/or Draw on MTG Arena are worse than ever. It’s becoming unplayable. You can continue to claim ‘randomness’ in the Draw’s encouragement but frankly at this point, I’m more likely to win a Lottery… Twice… on the same **** ticket than see even 3 games of Arena in a row that feel even close to genuine. Yes, it’s possible that I draw 7mana and then Mulligan into 6mana+ 1 Creature/Support but on what planet are you trying to claim that this is actually going to happen… ITS AT LEAST 25% of Games > I’ve played…
2 votes -
Network problem and can't play card + visual bug
During Pick-Two Draft Through the Omenpaths draft, 2-0, in turn 2 i tried to play a phantasmal Vision, the card was selected, internet is normal, but the server bugged and pass my turn / run my clock, after this the screen backed to a 2-0 and search a match, but after search for a match, the game return for the last game in my opp turn 2, without play a phantasmal vision
2 votes -
Suggestion of Some Cards to the Next Anthology
- Haakon, Stromgald Scourge
- Polymorph
- Mass Polymorph
- loryn and coldsnap set knights
- Elemental Incarnations of Loryn
- Oona, Queen of Faries
- Smallpox
- Nameless Inversion
2 votes
- Don't see your idea?