MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3188 results found
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Arena brawl is dog poo
Played for 2 hours and won 3 games, your match making is a joke and the fact we have you guys as the rules committee for Commander but can't balance Brawl in game is enough to turn someone off. I dont want to play high powered decks, stop being such a terrible company with terrible staff and fix your ****
1 vote -
Game format - 5 seconds per turn
This format would make games more dynamic, and if you only have a few minutes of free time, you could login for a quick game.
1 vote -
Bug affichage mtg arena sur Android
Bonjour,
J'ai un bug d'affichage sur mtg arena, je ne vois pas la force et endurance des créatures et pas mal d'autres choses, je vous fais suivre les screenshots
1 vote -
Brawl gameplay freezes up
When I start a game on my android phone, Arena will select an opponent but the game freezes before the initial hands are dealt. The only option is to choose to concede to exit, otherwise the game freezes at this point. It will go through the timer and warnings but nothing else seems to work
2 votes -
Game unplayable
Playing under windows ... game isn't loading correctly today. Saw this error on log.... (attached)
[42782] OnSceneLoaded for BattlefieldOTJ
[42783] OnSceneLoaded for DuelScene
[42784] BoxCollider does not support negative scale or size.
The effective box size has been forced positive and is likely to give unexpected collision geometry.
If you absolutely need to use negative scaling you can use the convex MeshCollider. Scene hierarchy path "Companions/OpponentTotemRoot/AccessoryFoxMilaDuelScene(Clone)/DuelSceneTransforms/AccessoryFoxMilaBase/MeshMila"
[42784] BoxCollider does not support negative scale or size.
The effective box size has been forced positive and is likely to give unexpected collision geometry.
If you absolutely need to use negative scaling you can use the convex MeshCollider. Scene hierarchy path "Companions/OpponentTotemRoot/AccessoryFoxMila__DuelScene(Clone)/ClickNearCollider"
[43249] OnSceneUnloaded for PreGameScenePlaying under windows ... game isn't loading correctly today. Saw this error on log.... (attached)
[42782] OnSceneLoaded for BattlefieldOTJ
[42783] OnSceneLoaded for DuelScene
[42784] BoxCollider does not support negative scale or size.
The effective box size has been forced positive and is likely to give unexpected collision geometry.
If you absolutely need to use negative scaling you can use the convex MeshCollider. Scene hierarchy path "Companions/OpponentTotemRoot/AccessoryFoxMilaDuelScene(Clone)/DuelSceneTransforms/AccessoryFoxMilaBase/MeshMila"
[42784] BoxCollider does not support negative scale or size.
The effective box size has been forced positive and is likely to give unexpected collision geometry.
If…2 votes -
Oponente não confirma a mão e não sai da tela de carregamento
O jogo encontra uma partida, porém após eu informar que irei jogar com a mão mostrada, fico aguardando a confirmação do oponente e apesar do tempo da ampulheta esgotar, nada muda.
Já ocorreu o mesmo erro com mais de um adversário e o problema começou a acontecer hoje à tarde. 28/122 votes -
Sparky Stuck Thinking
Playing a game of Vs. Bot with a preconstructed deck. I have 2 Dawnwing Marshals in play, one of which is equipped with Goldvein Pick. I also have Dauntless Veteran and a 1/1 Frenzied Goblin. I have 11 mana open. Sparky has Ilysian Caryatid, Treetop Warden, Generous Stray, and Rumbling Baloth in play, and 14 green mana open. Sparky plays an Affectionate Indrik, then is unable to select a target for its ability. I have been waiting for Sparky to select a target for Indrik to fight for 10 minutes.
2 votes -
The Black Sun Appa Compainion is busted / affecting match loading. I have logs.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.Is what I get in the logs over and over, matches never get past mulligan.
Posted a request earlier, but then looked at the logs and this is the problem it seems.
1 vote -
gifting spree
Gifting Spree achievement stuck at 1
2 votes -
Fix Item Exclusivity in Adventurer, Spark, and Planeswalker Bundles to Preserve Arena’s Clean F2P Model
MTG Arena has one of the cleanest free-to-play models in existence. From the first minute, the game teaches a simple, powerful rule:
“If you play, you can earn everything.”
Money only saves time.That rule is Arena’s identity. It’s why the economy feels fair, why progression feels meaningful, and why spending money is optional instead of coerced.
Right now, the only blemish on this nearly perfect system is three bundle-exclusive items:
- Adventurer Bundle
- Spark Bundle
- Planeswalker Bundle
These bundles are the entire issue. Everything else in Arena is earnable. Packs, drafts, even most cosmetics can be acquired without spending a dime. The fact that the problem boils down to just three bundles shows how close the game already is to being legendary in terms of clean design.
Hard paywalls feel “dirty” even if cosmetic
Even cosmetic exclusivity breaks the core rule of earnability. Once something can only be bought, it changes the meaning of spending:
Before: “I paid because I value my time.”
After: “I paid because I wanted something others can’t have.”This introduces status signaling, quiet resentment, and suspicion about future monetization. It’s not a mechanical problem — it’s a vibe problem. It erodes trust, and trust is Arena’s most valuable asset.
The simple solution:
Make these three bundles purchasable with in-game currency, at a high but reasonable price:
- Adventurer Bundle: 30,000 gold
- Spark Bundle: 50,000 gold
- Planeswalker Bundle: 100,000 gold
These could even be an occasional daily deals.
This preserves all the value vectors:
- For free players: everything is earnable; no resentment; no exclusion.
- For paying players: still a fantastic deal; saves weeks of grind; purchases are about convenience and speed, not status.
Nobody who bought the bundles is hurt. They got discounted gems, tokens, and early cosmetics — good deals, not flex purchases. This distinction is exactly what Arena’s model should reinforce.
Why this matters for Arena’s identity/image:
Arena is almost unique in the F2P space:
- Cards are earnable
- Gold and gems are meaningful
- Progression is skill- and time-based, not cash-basedThat’s why the game feels clean. Cosmetic paywalls introduce the kind of identity signaling and FOMO common in predatory mobile games — precisely the things Arena doesn’t need.
Implementing this fix would:
- Strengthen trust
- Solidify the game’s principled economy
- Make Arena a true example of a non-scammy, earnable F2P model
- Preserve the idea that money buys time, not access or status
The game is already 95% there. Fixing these three bundles pushes it over the line. This isn’t about idealism; it’s about finishing what the game already started.
This one small, logical change would be legendary because it would prove that Arena is committed to its non-scammy, earnable F2P model. The online platform for the most important TCG of all time deserves to be free from mobile game BS.
MTG Arena has one of the cleanest free-to-play models in existence. From the first minute, the game teaches a simple, powerful rule:
“If you play, you can earn everything.”
Money only saves time.That rule is Arena’s identity. It’s why the economy feels fair, why progression feels meaningful, and why spending money is optional instead of coerced.
Right now, the only blemish on this nearly perfect system is three bundle-exclusive items:
- Adventurer Bundle
- Spark Bundle
- Planeswalker Bundle
These bundles are the entire issue. Everything else in Arena is earnable. Packs, drafts, even most cosmetics can be acquired without…
1 vote -
Haste not carried into opponents turn.
Haste, is not being honored on opponents turn. Example. I have creatures can tap for any mana color. They enter with haste on my turn. End of my turn they get summoning sickness animation and can not tap them for mana.
1 vote -
suki, kyoshi captain activated ability doesn't add double strike to attacking warriors until end of turn
suki, kyoshi captain activated ability doesn't add double strike to attacking warriors until end of turn, plz fix
1 vote -
Bug Report
Bug... I think.
Playing on Android via app.
The last match i played resulted in a loss, there were no cards stating a win condition on the field. The opponent was at 19 life while I sat at 21. They had milled alot of their deck, down to 15 cards. Then activated a series of land abilities, the last of which seemingly triggered a win for them... I can only provide a screenshot of the board as it ended.
1 vote -
Message "You Have Lost Connection to the Server" keep hitting
Since yesterday i keep strugglin with problems on Arena. First, the game freezes every game i join, i uninstall and reinstall and now it keeps showing me the message "You Have Lost Connection to the Server" and cant enter the game for the whole day. Please help!
1 vote -
Arena would benefit from an anti-roping PSA loading screen text
There are a lot of great loading screen texts that offer tips and general info that encourage good behavior on the platform, but there's nothing about roping. In particular, in regards to people who just stop playing once things don't go their way (not just slow play).
A loading screen text like "When you have priority, it's time for you to play. Roping your opponents is against the MTG Arena code of conduct" would make it explicitly clear on the platform that WotC and the Arena team are against this behavior.
Going one step further: "When you have priority, it's time for you to play. Roping your opponents is against the MTG Arena code of conduct and can result in account suspension."
Thanks for your time.
There are a lot of great loading screen texts that offer tips and general info that encourage good behavior on the platform, but there's nothing about roping. In particular, in regards to people who just stop playing once things don't go their way (not just slow play).
A loading screen text like "When you have priority, it's time for you to play. Roping your opponents is against the MTG Arena code of conduct" would make it explicitly clear on the platform that WotC and the Arena team are against this behavior.
Going one step further: "When you have priority, it's…
1 vote -
Store Error
I bought "NEW" Arcade Styles of TMNT 4 card pack for 8000 Gold from store on March 4th. It took my gold and removed it from store BUT I did not get them. I own the physical card of one of them. Either way I do not see this style listed in my library. Please issue my 8000 gold back or fix issue. Thank you. I play on PC and Mobile.
1 vote -
Lorwyn Arena Glitchy
The new battlefield from Lorwyn, the one where the field changes to the winning side when life totals change, is glitching out. You can still kinda play, but the one side is black.
1 vote -
draft
I am writing to report an issue that occurred during a Draft match in MTG Arena which resulted in an unfair loss.
During the game, my internet connection was functioning normally, but the client appeared to be bugged. My timeouts were being consumed automatically even though I was connected and able to see the game board. However, I had no option to take any actions in the game (cast spells, declare blockers, or interact with the interface).
As a result, the match was lost due to timeouts despite my connection working properly. This appears to have been a client-side bug rather than a connectivity issue.
I have attached a screenshot from the match as evidence of the situation.
Since this occurred during a Draft event, I would kindly like to request reimbursement of the entry fee (1,500 gems), as the loss was caused by a technical issue outside of my control.
Thank you for your time and support, and please let me know if any additional information is needed.
I am writing to report an issue that occurred during a Draft match in MTG Arena which resulted in an unfair loss.
During the game, my internet connection was functioning normally, but the client appeared to be bugged. My timeouts were being consumed automatically even though I was connected and able to see the game board. However, I had no option to take any actions in the game (cast spells, declare blockers, or interact with the interface).
As a result, the match was lost due to timeouts despite my connection working properly. This appears to have been a client-side …
1 vote -
Kicked out of a Game in progress
Last Night during TNT premier Draft, i was literally kicked out of a game i was winning ( i was more than 20 points ahead and my opponent had 2 points). Unfortunately, I don’t have any screenshots because it all happened very quickly. I was leading 4-2, but this JOKE was counted as a defeat.
1 vote -
draft
Game freezing after playing card
Game freezes after playing a card. Sits like it is waiting for me to hit thr resolve button that doesn't exist. Then times out and I lose due to timeout.
1 vote
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