MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28314 results found
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Bug in the middle of draft
During draft, the game just sttoped. No reason at all, my Internet was working, things seems pretty normal, everything answering to clicks, so I just couldn´t find out a reason why the draft just sttoped bringing next booster options. All I want is the gold back so I can play another one.
1 vote -
Boreal Outrider causing incorrect mana cost
In order for Boreal Outsider to trigger, it's costing an additional mana for no reason. I couldn't cast other summoning spells without them forcing an extra mana be tapped even if i tapped what was needed manually with one or more snow covered mana. The World Tree was active so that might have affected it.
3 votes -
storm the festival bug
When searching the top 5 cards of your library, if you chose to examine the battlefield and look at the graveyard and the library, there is no way to select the cards for storm the festival. The prompt for the spell should return to the screen after you examine the battlefield but it does not. on PC.
2 votes -
timeout
Your opponent's stacking ability is over 100, and your opponent clicks on a creature each time to put a + 1 / + 1 counter on it. The other party's time should have been consumed, but my time was consumed and I lost the timeout.
7 votes -
Categories in Deck View
For those of us poor suckers who like to build decks for multiple formats, I humbly suggest a category selector at the top: Standard, Brawl, Historic, Explorer, etc. so we can quickly filter each deck by the format we are seeking to play. Right now I am adding small prefixes to my decks to remind me, such as STD, XPL, HIS, ALC or BRW. Surely there is a better way.
1 vote -
ゲームの途中に勝手に敗北処理された
MTGアリーナ十種競技決勝にて
ゲーム中にオニキス教授の+能力を起動後、一瞬3枚のカードが見えた後、敗北の文字が表示され、敗北扱いにされました。(そのマッチ以前に1-2だった為、この大会3敗扱いで終了)
まだゲームの中盤で、ライブラリ切れによるものではありません。(20枚程度残っていたはずです。)
また自身のライフも十分あり、オニキス教授の「1点ライフを失う」効果で敗北したものでもありません。
時間についてもすぐに操作したので、時間切れが原因ではないです。
盤面の状況が相当有利だった為、相手が投了ボタンを押しそうなタイミングではあったが、相手が実際に投了したかどうかは不明。まだ2敗ラインであり、勝てばマッチ勝利の状況で相当有利な盤面から理不尽な敗北処理は残念です。
十種競技は予選から決勝進出に向けて頑張ってきました。やっとプレイできて、実力で負けて敗退なら納得できますが、急に敗北処理されるのは残念でなりません。
このイベント自体に参加費を払っている訳ではありませんが、予選からの参加ゴールド、ジェムも考えて、補償頂けますようお願い申し上げます。
なお先の3敗表示後に、
「設定」>「バグを報告」>「ログを記録」
にて作ったファイルを添付します。
なおバージョンは「2021.12.10.3971.904583」です。よろしくお願いいたします。
5 votes -
iPad Pro can’t block
iPad Pro 12 inch w/latest updates as of 6/8 cannot block during the tutorial. It stays stuck when prompted to drag or click to execute block.
19 votes -
3 votes
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Claim all mastery orbs at once
Can you please implement a feature to allow users to redeem all the mastery orbs at the same time? Or add a way to cancel the animation. It is honestly the most painful part about your mastery passes. It's something I actively do not look forward to doing. But I still do use them as the value loss for not using them is even more painful. It feels incredibly time consuming to be sitting there for 2-3min slowly claiming each one at the end of the season.
5 votes -
Otawara landfall
Otawara does not trigger landfall.
2 votes -
Can't ninjutsu after dealing damage
I read about an advanced use of the ninjustsu mechanic on Draftsim that read as follows: "Understand that you have the option to ninjutsu an unblocked creature at any point after the declare blockers step all the way up to the end of combat step. This means that I can hit you with my Kappa Tech-Wrecker, remove its deathtouch counter to exile something, and then ninjutsu it into my hand during the damage step after damage has been dealt" (https://draftsim.com/mtg-neo-draft-guide/#Ninjutsu).
After picking Kappa Tech Wrecker early in a draft yesterday, I built around this idea, selecting lots of…
3 votes -
Missing decks and missing cards collection
While playing again mtga this year on mobile. I found out that lots of my cards in my collection were missing. Including decks that I built last 2018(my red deck with lots of rares and mythics) my esper deck, and my boros feather deck card inside have missing cards inside. You can also see my scrnshots that my other preconstructed decks also have missing cards inside.
Hope to get a feedback from you guys
48 votes -
Daily Wins are breaking the health of your play queue and driving people away
The behavior of players around the 15 daily wins is turning the Standard Play queues into one of the most toxic queues in the game. You know there is a problem when the common wisdom of the game is "just play Ranked, you'll have an easier time." This stems Directly from the 15 Daily Wins quest. People seeking fast wins pile into Standard queue and grab fast aggro decks that win in 3-5 turns. However, that isn't all. Because the nature of the queue is fast games there are many players that opt for forcing a fast surrender. Roping every…
7 votes -
Remove Good Game Emote
If you removed the Good Game emote and replaced it with "Sorry you were Mana Screwed" or "Sorry you were Mana Flooded" (maybe both?) I bet people would use it a lot more.
9 votes -
no mastery reward for level 53 (mythic wildcard)
Didn't get my mythic wildcard for level 53 of mastery pass
1 vote -
Has Historic become harder since the last rotation?
I've been playing historic for a while now and previously I could consistently get to diamond level without too much trouble. Since the last rotation I can't get out of tier 4 of platinum. Previously I would see a wide range of decks in platinum, and it was not until I got to diamond that everyone was playing the top tier decks. Now it seems the top tier decks are all over platinum as well. It makes me wonder how anyone even gets to mythic these days lol.
1 vote -
1 vote
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quick deck display
Hi, I have one idea to play.
Now the arena was recently exhibiting a play deck.
This is suitable for players who enjoy many formats.
However, I am dissatisfied with the exhibition of the deck dedicated to Daily Quest.
We propose a new quick deck display.
That is, a display of preselected decks. example
Slot 1: Standard Rank (BO3)-User preselected deck.
Slot 2: Alchemy Play (BO1)-User preselected deck.
Slot 3: Other recently played decks.I hope you consider it.
I am always grateful for your help.1 vote -
Goldspan dragon
I cant play with the Goldspan dragon anymore in historic. I suppose its banned or somthing. The thing is that i just counterd an apponant that had just Goldspan dragon in his deck. Can anyone explain this?
4 votes -
Desconexión
Ya van varias ocasiones en que en el primer juego después de que inició la aplicación, a los pocos minutos de haber empezado la partida, me desconecta y tengo que cerrar la app y volverla abrir para poder jugar, lo que me ha ocasionado pérdida de ranking.
3 votes
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