MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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8906 results found
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Tutorial stage IV no block possible
Super annoyed because I am not capable of blocking the attack. See screenshots.
I can play MTG and don't knwo why I have to complete a tutorial anyways, especially if it's not working.....4 votes -
Ygra and Witness Protection
Ygra is still bugged! Enchanting Ygra with Witness Protection doesn't remove the ability that makes all other creatures food.
2 votes -
bitter triumph not working as instant
the instant worked in first game, but my second and third game it would not let me cast as instant.
3 votes -
Game Crashes on mobile
I've had 4 games crash in 3 hours. The games never crashed right away and it wasn't every game. The would crash on turn five or later. Games 1 & 2. The opponent played a 2nd enchantment. It crashed. Game 3. The opponent played a creature. It crashed. After that I restarted my phone. Game 4. I played a creature. It crashed.
After each crash. I would load up the game It goes back to the game. it says "Ready". game crashes.
Before this last update. If the game crashed. I could get back into the game and continue playing, but now it has become a problem.
I had originally posted a comment on another post, but I'm making a new post. I hope this helps. Thanks
Edit: I repaired the game files with the in game repair function. I will give an update on how it goes.
I've had 4 games crash in 3 hours. The games never crashed right away and it wasn't every game. The would crash on turn five or later. Games 1 & 2. The opponent played a 2nd enchantment. It crashed. Game 3. The opponent played a creature. It crashed. After that I restarted my phone. Game 4. I played a creature. It crashed.
After each crash. I would load up the game It goes back to the game. it says "Ready". game crashes.
Before this last update. If the game crashed. I could get back into the game and continue playing,…
4 votes -
iOS MTG Arena Graphics issues in Training
During Training in MtG Arena for iOS, the graphics kind of start to overlay each other and cause Level 4 to be impossible to complete.
The mana cards get stuck in their “enlarged” view form on the screen and the right side gets overloaded with cards and on this particular issue my 3 additional creature cards do not render so I can’t choose them to block
4 votes -
Frequent crashing
Frequent crashes since EOE update, game will randomly crash while I am playing(generally at critical moments) and when I reload it doesn't always register that I was just in a game (reloaded and then pressed play to let it get me in)
4 votes -
jump in event stuck
jump in event button "play" became 'home' for a long time, but no fix and replay, click home will turn to main home page, plz fix it!
52 votes -
Note able to purchase daily deal
Purchased 4 out of the 5 John Avon Lands from the daily deals. The island disappeared from purchasable items and I'm not able to buy it. I would like to be able to buy that one
1 vote -
Friendly Brawl deck list card versions not matching after game start
bug=Friendly Brawl is automatically switching non-alchemy cards to their rebalanced versions upon issuing a direct friendly brawl challenge. Effectively making both deck options identical aside from the ban list. Friendly brawl is supposed to be non-alchemy & no-bans. It's currently forcing/switching to alchemy versions after you load into the match.
1 vote -
Incorrect values given for rewards when looking at buying levels
When clicking on the mastery pass on the steam version if you attempt to buy levels any packs that are paired with currency adds the currency amount to the graphic of the amount of packs you will get. Leading it to seem like you would get 4000 of some packs and 600 of others. I believe the currency amounts should be shown on their own so as to not confuse buyers.
1 vote -
Banned card (tamiyo) able to be used in the brawl challenge.
Opponent has a tamiyo inquisitive student in their deck despite the banlist saying that taimyo inquisitive student is banned.
1 vote -
Fix the shuffler
I just threw a draft token out of the window with a killer deck because I lost 2 consecutive games to the shuffler. Both games I had like 10 lands in the first 15 cards. I feel like I'm getting scammed. These tokens aren't cheap, I draft a killer then then I have to exit an event 2-3 because 2 consecutive losses out of 3 are to mana flood.
Here is the draft replay:
1 vote -
Lorwyn Eclipsed Mastery Pass Gave WRONG REWARDS
MASTERY PASS GIVES WRONG REWARDS.
In addition to level 4 giving 3 packs of EoE. When boosting 22 Levels to 26 it shows I was supposed to receive 4011 packs of Lorwyn Eclipsed and 603 packs of EoE along with 1200 gems. In my screenshots I DID NOT receive the correct amount of gems or packs as advertised. I only received 600 gems and the amount of the packs are completely messed up. I have messaged customer support for a WEEK with no resolution and this is unacceptable.
1 vote -
During the Jump-In event, packs that I have not selected are not appearing.
ECL発売時のジャンプインイベントにおいて、私が選んだことがないパックは出現しません。そして、何度も選択したことがある限られた種類のパックのみ出現します。
私は、以前、同様の報告をして、そのとき、お詫びのゴールドをいただきました。
ECL hatsubai-ji no janpuin'ibento ni oite, watashi ga eranda koto ga nai pakku wa shutsugen shimasen. Soshite, nando mo sentaku shita koto ga aru kagira reta shurui no pakku nomi shutsugen shimasu. Watashi wa, izen, dōyō no hōkoku o shite, sono toki, owabi no gōrudo o itadakimashita. Watashi wa kore ijō gōrudo o hitsuyō to shimasen'node, jōki no fuguai ga kaizen sa reru koto o negaimasu.
157
During the Jump-In event at the time of the ECL release, packs that I have never selected do not appear. Only a limited number of packs that I have selected multiple times appear.I previously reported something similar, and received some gold as compensation. I no longer need any more gold, so I hope the above issue will be fixed.
ECL発売時のジャンプインイベントにおいて、私が選んだことがないパックは出現しません。そして、何度も選択したことがある限られた種類のパックのみ出現します。
私は、以前、同様の報告をして、そのとき、お詫びのゴールドをいただきました。
ECL hatsubai-ji no janpuin'ibento ni oite, watashi ga eranda koto ga nai pakku wa shutsugen shimasen. Soshite, nando mo sentaku shita koto ga aru kagira reta shurui no pakku nomi shutsugen shimasu. Watashi wa, izen, dōyō no hōkoku o shite, sono toki, owabi no gōrudo o itadakimashita. Watashi wa kore ijō gōrudo o hitsuyō to shimasen'node, jōki no fuguai ga kaizen sa reru koto o negaimasu.
157
During the Jump-In event at the time of the ECL release, packs that I have never selected do not appear. Only a limited number of packs that I have selected multiple…1 vote -
Game crashed and then forced an update in the middle of draft game
I was playing a game in a premier draft when the game crashed and forced an update when I tried to reopen. I timed out of that game and received a loss and would like reimbursement for the draft.
1 vote -
Preferred cards on deal
Why does the game pick a specific card and deal it to me and my opening hand almost every single game and it's not even a useful card. It's like the most expensive useless card at the beginning of the game. It wants to give me every single time like what the f*** is the problem. It's at the point where I have to remove cards that I don't want to remove because I just keep getting them so often and it doesn't make any f****** sense. One of like f****** a hundred cards and I get it more often than four of a hundred cards. It's f****** insane. Like fix your f****** deal man. The shuffle is f*****
Why does the game pick a specific card and deal it to me and my opening hand almost every single game and it's not even a useful card. It's like the most expensive useless card at the beginning of the game. It wants to give me every single time like what the f*** is the problem. It's at the point where I have to remove cards that I don't want to remove because I just keep getting them so often and it doesn't make any f****** sense. One of like f****** a hundred cards and I get it more often…
1 vote -
When do I get to play against the real deck
How many games do I have to play where it's the same preset decks over and over and over again? Like when do I actually get to play some real people who make their own decks? This is pathetic. Do not want to play against hair apparent 600 f****** times all right. It's f****** boring. It's f****** stupid. The same f****** thing happens every single f****** game WHERE ARE THE F****** REAL PLAYERS?!!!!?????
1 vote -
BRAWL CHEATERS
How do you justify the guy is literally has a spell for every single creature that I play three creatures three f****** spells. It's bro man. It's a hundred unique cards. There's no f****** possible way that's what the guy had in his f****** so your either forcing me to f****** lose the game or the guy's
Oh and guess what. It's exactly the same f****** commander that I've played about 600 f****** times .f****** cheating like I'm so sick and f****** tired of not being able to play any of my f****** ******* cards. The guy is a f****** card every single f****** ******* game. It's so ******* f****** unrealistic. What a f****** joke who the f*** wants to play against this s*** fix your f****** game. What a f****** joke f*** you guys manHow do you justify the guy is literally has a spell for every single creature that I play three creatures three f****** spells. It's bro man. It's a hundred unique cards. There's no f****** possible way that's what the guy had in his f****** so your either forcing me to f****** lose the game or the guy's
Oh and guess what. It's exactly the same f****** commander that I've played about 600 f****** times .f****** cheating like I'm so sick and f****** tired of not being able to play any of my f****** ******* cards. The guy is a f******…1 vote -
New with LE wallpaper lag
With the release of Lorwyn there is a new wallpaper that is causing tremendous latency issues. The wallpaper looks like a horizontal stone path through the middle. The right side is blue and green. The left side is orange and green. The side shading moves with changes to life totals. It's causing so much lag that it is nearly unplayable. This wallpaper shows up mostly during LE limited events. I don't have any lag issues with any of the other random wallpapers, nor have I ever experienced ANY kind of lag in the past on Arena. Until this is fixed I won't be participating in anymore events.
I-9, GeForce 3080, 64 gig RAM, Windows 10
With the release of Lorwyn there is a new wallpaper that is causing tremendous latency issues. The wallpaper looks like a horizontal stone path through the middle. The right side is blue and green. The left side is orange and green. The side shading moves with changes to life totals. It's causing so much lag that it is nearly unplayable. This wallpaper shows up mostly during LE limited events. I don't have any lag issues with any of the other random wallpapers, nor have I ever experienced ANY kind of lag in the past on Arena. Until this is fixed…
1 vote -
Battle pass
If I purchase additional levels, will I get the same number of boosters as listed?
1 vote
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