MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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8908 results found
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New with LE wallpaper lag
With the release of Lorwyn there is a new wallpaper that is causing tremendous latency issues. The wallpaper looks like a horizontal stone path through the middle. The right side is blue and green. The left side is orange and green. The side shading moves with changes to life totals. It's causing so much lag that it is nearly unplayable. This wallpaper shows up mostly during LE limited events. I don't have any lag issues with any of the other random wallpapers, nor have I ever experienced ANY kind of lag in the past on Arena. Until this is fixed I won't be participating in anymore events.
I-9, GeForce 3080, 64 gig RAM, Windows 10
With the release of Lorwyn there is a new wallpaper that is causing tremendous latency issues. The wallpaper looks like a horizontal stone path through the middle. The right side is blue and green. The left side is orange and green. The side shading moves with changes to life totals. It's causing so much lag that it is nearly unplayable. This wallpaper shows up mostly during LE limited events. I don't have any lag issues with any of the other random wallpapers, nor have I ever experienced ANY kind of lag in the past on Arena. Until this is fixed…
1 vote -
Battle pass
If I purchase additional levels, will I get the same number of boosters as listed?
1 vote -
1 vote
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Im showing 3 saporling nursery’s in my deck but four chevrons are showing on the card when I try to add a fourth
Im showing 3 saporling nursery’s in my deck but four chevrons are showing on the card when I try to add a fourth
1 vote -
LGS Wins Added to Arena
LGS Wins Added to Arena:
It's great that wins gotten in a real life event (at your LGS) are now added to Arena.
However, the wins are applied at the moment you log in, rather than when you played in the event.
Last week I played in a prerelease for the new Lorwyn set, and it's great that I got the wins on Arena. But I didn't log into Arena until the next day. Thus the wins were applied not on a day where I didn't play Arena (the day I went to my LGS and played in the prerelease), which would have been extremely helpful, but they were applied the next day when I was not going to go to a store and wanted to play on Arena. However, having your first six daily wins taken from you as soon as you log in is extremely demoralizing. The most important game wins are the first four, as they all grant gold, and the most gold. After that, it's two wins per 50 gold, and worse after ten wins.To sum up, applying the wins to the day you log in both takes away something that could have been useful (Arena wins on a day you went to your LGS), and does a disservice on the day you do log in in that it removes impetus to play.
My suggestion is that the wins be applied on the day/at the time you register the wins.
If the Arena devs are reading this, I was the guy who suggested on Twitch that we be allowed to look at our hands while we wait for opponents to decide to mulligan or keep. Thank you for implementing that change, as most suggestions are ignored by other online game devs.
LGS Wins Added to Arena:
It's great that wins gotten in a real life event (at your LGS) are now added to Arena.
However, the wins are applied at the moment you log in, rather than when you played in the event.
Last week I played in a prerelease for the new Lorwyn set, and it's great that I got the wins on Arena. But I didn't log into Arena until the next day. Thus the wins were applied not on a day where I didn't play Arena (the day I went to my LGS and played in the prerelease),…1 vote -
bug: moonshadow dying to Honest Work
I had a Moonshadow die when Honest Work became attached to it. This shouldn't happen.
1 vote -
cant buy gems
I cant buy gems, the page keeps on 'waiting for server' when I have chosen my gem package, it does not go further to the payment page
20 votes -
Game reverts to windowed mode (from fullscreen) after match end
Game started in windowed mode, when it should have started in fullscreen. I switched it, but it would revert to windowed mode after every match
33 votes -
1 vote
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Remove Crossplay between pc and mobile
This is a very obvious problem and can be solved in an extremely simple way that costs nothing to WoTC. Remove the crossplay between mobile players and pc players to fix this incredibly toxic afk system.
The only argument I have ever accepted for roping is that people close their app without conceding not realizing the game still runs, or disconnects. I have never once disconnected from a game on mtg arena on pc in 5 years of playing the game, this does not apply to this sector of players at all. Why are we being forced to deal with people that walk away from their phones, close the app, or have connection issues that are 100% specific to mobile?
This game is very unenjoyable when you're sitting at your desk trying to get your daily mission out of the way, then some idiot on the other end is doing chores while playing and closes the app when they realize they're going to lose. If they lost connection, I still don't care, my time is being wasted staring at a game that is already over at a ridiculously high rate. Until you come up with a real solution to roping, please for the love of god separate these two platforms, the problems on one are being forced onto the other, our queue times are not so high that mobile and pc NEED to be in the same player pool.
This is a very obvious problem and can be solved in an extremely simple way that costs nothing to WoTC. Remove the crossplay between mobile players and pc players to fix this incredibly toxic afk system.
The only argument I have ever accepted for roping is that people close their app without conceding not realizing the game still runs, or disconnects. I have never once disconnected from a game on mtg arena on pc in 5 years of playing the game, this does not apply to this sector of players at all. Why are we being forced to deal with…
1 vote -
Test of Endurance still bugged.
I played a Starter Deck duel and ended with 73 life and, after first being elated, I received no achievement. Through asome research I confirmed that it should be unlockable on starter deck duels. I also discovered that this been an issue for many others (even for different achievements).
I
2 votes -
Avatar legendaries
None of my mythic Legendaries from Jump In are populating into my collection, and I can’t even see them if I check the “not in collection” filler. Aang, Zuko, Azula, Hei Bai, they are all missing. The screenshot have no filters on, just the text filter.
2 votes -
faerie mastermind is triggered even if the condition is not achieved
On my opponent's turn, I used the activated ability of my "Roland of the Third Way" with "Mastermind of Faerie". Then, even though I did not draw a second card this turn, my opponent was able to draw an additional card!
2 votes -
Are you guys nuts?
You should really rebalence the jump in event. 8 creatures, 5 spells, 27 lands!?! What the f...
2 votes -
アバターでドラフトは完了したが、デッキを組むことができない
iPhone15
再インストールしても改善せず
アバターのドラフトを完了しましたが、デッキ構築ができません。2 votes -
Three steps ahead + Wrench, Speedway saboteur
Wrench, Speedway saboteur's ability allows you to cast exiled cards with mana of any color.
Yet when I exiled Three steps ahead with it, I found myself unable to cast the modes which didn't require blue mana. The spell was glowing as playable but when selected it says one blue mana is required to cast it.2 votes -
"Defeat" shown on loading screen before loading into match
I queued for a match of premiere draft. Playing on PC via Steam. Waiting for a match for approximately 15 seconds, then "Defeat" pops up without ever loading into the match (or enough time passing for me to time out?). My connection is solid and nothing else seemed to go wrong. This was extremely frustrating as it knocked me out of the draft without actually getting to play all the games I paid gems for.
1 vote -
Waterbending automatically tapped all my lands costing me the game.
During blocking, I intended to play an instant spell after activating water, bending one time. I accidentally pressed it again, which was fine. They canceled button appeared, but I tapped one of my lands for Mana, and it automatically tapped all of my lands, making me unable to use my instant. Nothing like that should ever happen.
2 votes -
Starfield of Nyx + Go-Shintai of Life’s Origin
When you have Starfield of Nyx in play, the creature tokens created by Go-Shintai of Life’s Origin become 0/0s and die immediately.
1 vote -
Jump in game won't let either player take action
Jump in game gives both players timers but won't let either player take an action
2 votes
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