MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1350 results found
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Lasting Tarfire not triggering on opponent's turn
I was just drafting and I built my whole deck around Tarfire getting double triggers, but it wouldn't trigger on my opponent's turn when I blighted with the two mana 1/3 goblin that taps on their turn. It lost me all my matches
3 votes -
Spark Tutorial announcment repetition.
How to report a bug
1. Give us the steps to reproduce the bug.
Open the game on main menu-
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
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Enter the actual results you’re experiencingEvery time I return to the main menu wisp keeps telling me im well on my way to becoming a great planeswalker. It's rather annoying. I've completed the tutorial and the skip tut button has gone from my account menu.
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Enter the expected results of the featureNot to have the spark tut wisp creature repeat itself after I've already completed the…
63 votes -
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Game Freezes
Game freezes frequently! Causing me to lose my matches! The two most recent times froze during combat in my turn. Both when an opponent’s token creature blocked and died. It froze right when the token died. I’m using Sauron, the dark lord commander in my brawl deck, playing on IPhone. When I first noticed the trend my 1/1 orc army was blocked by a 1/1 other token creature my opponent controlled. They both hit eachother then the game froze without resolving combat. At least that’s what my screen showed. My turn eventually timed out and I lose the game.
9 votes -
new customer support format
you need to completely overhaul your customer support for this product these threads we vote on are so nontransparent and many overlap. when we do get the reply to a ticket is just check the thread. the game is becoming increasingly unplayable with every recent update and it seems as if you all do not care. There's no explanation of what's being done about these bugs and no actual support is being given to fix them.
4 votes -
Game freeze after latest update
Game freeze suddenly in most games the Last 2 days unless I win or loose very fast. Happend in both ranked and draft matches and makes the game unplayable. Fix it or refund game pass for this period.
I'm playing on an Android device46 votes -
bug na gameplay de um draft
estava jogando um draft, e logo no inicio da partida, no primeiro turno do meu oponente que era o primeiro a jogar, uma carta do meu deck foi para o grave, sem nem ter começado o jogo, e durante o turno do oponente. ele passou o turno, eu baixei minha primeira land, e quando passei o turno para o mesmo, uma carta foi descartada da minha mao (???), eu tinha 7 na mão neste momento, nao tinha usado nenhuma magica nem nada. como se não bastasse, após isso, não consegui conceder a partida, tive que fechar o programa direto. Perdi…
2 votes -
Threshold indicator on Shoreline Looter doesn't work
Shoreline Looter has a Threshold ability that activates when there are 7 or more cards in the graveyard. However, the indicator on the corner of the card doesn't change from 0, despite there being multiple cards in the graveyard and the ability being active. This only happens with Shoreline Looter; other creatures with Threshold (in the same deck) don't have this problem, which has happened to me in PC and Android during Standard Play and Sparky matches.
7 votes -
Map Bug
Playing on mobile. When I use map token screen for discarding or keeping top card doesn't pop up, or cancel button etc, I can do nothing and I lose the game due to timeout.
11 votes -
My pick 2 TMNT draft wins did not register. Already won 2 wins.
I already reach mythic playing pick 2 TMNT drafts. Hoping to improved my mythic rankings. Played today afternoon and won a game. I noticed that my win didn't register. Still at zero and quest also didn't moved. Tried playing again tonight and still won but my win still at zero. I'm 2 - 0 now. I hope this can be fixed. Im trying to improve my mythic ranking.
8 votes -
Match won’t load
Match won’t load. At first I thought it might just be historic gameplay (perhaps Arena is overloaded with something else) so I (paid 8,000 gems) entered the win a box draft and it’s not loading either. Am I sol for those gems now? Hoping you fix the bug so I/we can play the game :(
15 votes -
Arena Power cube draft bug
I was in a power cube draft, and halfway through the draft I was not able to make picks anymore despite clicking on the cards I wanted to draft. Then the game became stuck in the "Waiting for the server" screen. I want to be refunded the gems I spent to play in this event.
1 vote -
Phases skipping in FDN draft
During my FDN draft phases began skipping on their own and card selections for discard were happening at random, causing me to skip important priorities, not be able to block or attack and discard cards I didnt choose to.
2 votes -
Bug
In a match, why do I lose when my opponent repeats over 100 actions? The system tells me I haven't taken any action for a while, but I can't actually do anything. It's my opponent playing during my turn, creating a chain of actions that leaves me unable to react. That occur on PC
1 vote -
Fabled Passage
Fabled Passage causes game to crash, whether me or an opponent would activate it. Also, after loading back into the game, the game prevents you from blocking in combat if you return back to the game during the opponent's combat step.
4 votes -
Lys Alana Dignitary Behold Elf Not Working
Was unable to behold Stoic Grove Guide or Dawnhand Eulogist during a Lorwyn Eclipse Quick Draft event.
1 vote -
Draft disconnect
I was in a cube draft when it disconnected mid game. I request my buyin back for the event as it was my 3rd loss in a very close game
3 votes -
Bug
When I enter matches i can't see my cards or can't enter gameplay. The matchmaking works and everything else as well, but im not able to play and my timer bar runs down without me having a choice to mulligan or even see or play my cards
9 votes -
Pick 2 draft tmnt
Since today when I want to start the Pick two draft of tmnt it says unable to start draft please try again later. Other events work
3 votes -
14 votes
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The game froze and I lost the match
The game froze and I lost the match during a premier draft game. I want my gems back.
1 vote
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