MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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540 results found
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Game crashes constantly on mac
please fix the mac client asap, game crashes constantly upon taking the first action after start up. and also please give us full screen support. honestly it's embarrassing how bad this client performs
20 votes -
timeout
got timed out after finishing a game in final fantasy sealed event, finished a game only for arena to completely freeze and crash. when restarting the application it said I was timedout and it will not let me connect on any of my devices.
3 votes -
Game wont update and crashes on android
Game is not updating and crashing on Android
23 votes -
Game crashed during premier draft
MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.
19 votes -
Client crashes regularly
The MTG Arena client on Android crashes regularly and takes forever to reconnect. This morning I was playing a Premier Draft event until I got to a point when I got paired to a match which resulted in client crash with no error message. I tried reconnecting several times but the app kept crashing. When it finally reconnected, it turned out I already lost the game which was my final one in the event. That's so frustrating!!!
Client build: 2025.51.0.4442.11743631 vote -
Game crashing again
The game crashes at random intervals during a match and I am unable to rejoin that match without it crashing. This happened once before, its happening again. Tends to be whenever they play a plainswalker. Nothing is wrong on my end, cleared cache, uninstalled and reinstalled. Phone is up to date, samsung s23+, perfect wifi. If there was a way to log the crash that would be nice but I cant open the app till the match is over on the server's side. Also, I am unable to leave a review in the playstore. I'd left one before,…
2 votes -
Valley rally
Casting Valley Rally on IOS causes the game to crash.
Game was brawl, card wouldn’t go to the gift mode selection.
Iphone 15, ios 26, game ver 2025.52.40.1 vote -
Game crashed when I was playing premier draft of final fantasy
My game crashed when I was playing the premier draft of final fantasy, resulting in a t2 loss to an opponent. I would like to recieve my game back, so I can try again. This was my pennultimate game. That was not fair.
The application cited that I could not connect to the server. The crash consisted in me being unable to declare a blocker and therefore losing by time.
Last game I played all went fine.
I am playing in PC, windows.2 votes -
Game exits to home screen
Starting a few weeks ago, I've been experiencing game crashes on mobile (Android), but the app doesn't actually crash, I just get booted to the Arena home screen. If I start a new game, I can search and enter a new game. But if I exit the app and reopen it, I'll return to the game I was playing.
This probably is debilitating and I can't play until it's fixed.
5 votes -
Game keeps crashing after update
The program keeps crashing after the new update. The issue seems to be worse, when more cards are in play.
Im playing on a PC and havent experienced the issue before.
The issue busted my draft-run, hence I lost turns do to the game crashing.
11 votes -
Persistant crashes when entering standard matches
Hello!
The issue I am having is when I try to load a game/match with an online player, I receive a crash and I am kicked out of the game immediately. Every other aspect of the application works, deckbuilding, opening packs etc.
What happens; Whenever I load up a match, during the screen when it says it is finding an opponent etc. When the screen shows ‘ready’ on the screen I then hear the intense horn-like sound that usually plays when you see your opponent, their name/rank/avatar etc. Seconds later I receive a crash.
Sometimes, I am told by…1 vote -
MTGA Always Crashes Just After Startup (Windows)
MTGA Version: 2025.49.50.9127.1160287
The log is from just before a crash but shows the hardware/software configuration.
I have done a clean uninstall/reinstall of MTGA. Graphics drivers are up to date.
I suspect a graphics issue because I was able to get farther into the game after turning all graphics options to the lowest setting, but it still crashes within a few seconds of loading, regardless of any user interaction.
Thanks in advance,
1 vote -
trying to change companion crashes game
Clicking on the "Companion" button in any context crashes my client. Whether I try to change it from the Profile tab or within the deck builder clicking on it consistently and immediately crashes the app direct to desktop. Client is running on Windows PC.
13 votes -
Crashing during loading initial scene phase
After reinstall and updating system crashes during loading initial scene phase
12 votes -
mox amber
every time mox amber is played the game crashes immediately as soon as it starts its animation and continues to crash until the game is over because I can't access it. this is extremely frustrating and has caused me to lose many games. please do something
2 votes -
Changing companion crashes mobile
In the iOS app, when you are building a deck and try to change your companion, the app crashes
8 votes -
Mobile game constant crashing
Since the release of Neon Dynasty my game constantly crashes during gameplay. I am playing on mobile iOS. It happens every other game and has caused me to lose countless games effecting my ability to climb the ranked ladder. It’s very difficult to keep playing when I can’t make any progress from the game closing and not letting me rejoin games.
11 votes -
Client Crashed during draft match
Client crashed during a Quick Draft, rendering me unable to play my turn, and resulting in a match loss. Is there a way to reverse the loss so I can play the full Draft? Thanks!
10 votes -
Lose connection middle of good match
I swear I'll be in the middle of a very good match where I am doing well then out of nowhere I'll crash and lose connection to server it feels like I'm being hacked by someone who is butthurt they are losing what makes it worse is I'm clearly winning when this happens but by the time I get back in I've timed out and lost the match which is ********
5 votes -
Game crashing
Game keeps crashing in the middle of final fantasy events ive paid gems for and I keep getting this loading screen after before it crashes again
4 votes
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