MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9212 results found
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Cannot go back in deck builder
In deck builder, when selecting the deck image which takes you to deck details, avatar and sleeve for the deck, you are unable to go back to the card editing, the back button is glitched and it will open the deck name instead
13 votes -
“Astonished Angel” emote is missing since 2025.53.0 update
See title - I, and multiple reports via Reddit, have pointed out that the “astonished angel” emote from the Foundations emote pack has been replaced by a blank square in our emote configuration since the most recent arena update.
See this Reddit thread for more user reports: https://www.reddit.com/r/MagicArena/comments/1ov4a2c/i_suffered_through_an_entire_spider_man_draft_for/
9 votes -
Chain veil is bugged
The chain veil is bugged. I should be able to activate Planeswalkers abilities multiple times.
14 votes -
The Chain Veil No Longer Works 9/19/25
I play a deck in timeless where the main strategy is ultimating Ugin, Eye of the Storms on the second turn. Unfortunately, the new update(on both mobile and PC) has stopped the use of the only card that can do this, The Chain Veil. The bug goes as follows: I use my planeswalker once normally, with it's once-per-turn loyalty ability. Then, I use the Chain Veil to supposedly use the ability again. Now, the planeswalker is highlighted blue again, but when I try to click it, the highlight is removed and I can't use it, even though the loyalty counters aren't greyed out. After different interactions, the same thing happens.
I play a deck in timeless where the main strategy is ultimating Ugin, Eye of the Storms on the second turn. Unfortunately, the new update(on both mobile and PC) has stopped the use of the only card that can do this, The Chain Veil. The bug goes as follows: I use my planeswalker once normally, with it's once-per-turn loyalty ability. Then, I use the Chain Veil to supposedly use the ability again. Now, the planeswalker is highlighted blue again, but when I try to click it, the highlight is removed and I can't use it, even though the loyalty counters…
17 votes -
Tutorial fairy
Every time I login, the tutorial fairy won’t shut her yapper!
11 votes -
Elvish Refueler Bugged
Elvish Refueler not working as intended not allowed to continually exhaust it once per turn as the card allows. Lost premier game due to this and want a refund on the draft.
53 votes -
Games don't start
I can't get any game to start on Android. When finding an opponent, I enter the game, but the game does not start. I end up with the attached screen. Games against sparky seem to work. I get stuck into this screen. I can't get out of this. I can't resign from it. I have to exit the game and restart the whole app.
11 votes -
Systems are not "operational"
For a company that gets as much income as yours it is shocking that you cant even get your status page to properly reflect the games status - matchmaking is down. And it is a repeated "suggestion" here that the status page shows nothing of any worth.
9 votes -
Arena Gameplay not functional
The game will not allow you to play a match, concede, mulligan, or sometimes even draw your starting hand. The only way out of Arena is to tab out or alt-F4 to close the client completely. This is happening across multiple devices on the same network.
10 votes -
vs Historic and standard vs battles won't work. you get to the battle, mulligan, then it just sits there forever
vs Historic and standard vs battles won't work. you get to the battle, mulligan, then it just sits there forever
10 votes -
MTGA Stalls out when loading a new match and when the timer runs out completely.
Just got back on to finish wins for the day. Joined the Starter Deck league with WG (which worked earlier today).
When loading into a new game it doesn't show any 'my/opponent's turn' UI, it just stalls out until timer starts then runs out and then stalls there too. Exited the first try, entered a second, where "Waiting for Opponent" started almost immediately when it usually only starts when I'm matched up with someone. ~10 secs later I'm matched up, but the same thing happens. Currently still there with stalled timer (pic 4).
Pics supplied, 3 of the first and 1 of the second.
Just got back on to finish wins for the day. Joined the Starter Deck league with WG (which worked earlier today).
When loading into a new game it doesn't show any 'my/opponent's turn' UI, it just stalls out until timer starts then runs out and then stalls there too. Exited the first try, entered a second, where "Waiting for Opponent" started almost immediately when it usually only starts when I'm matched up with someone. ~10 secs later I'm matched up, but the same thing happens. Currently still there with stalled timer (pic 4).
Pics supplied, 3 of the first and…
11 votes -
Can’t enter battles
I click to enter a battle and nothing happens. The timer keeps running up, it says waiting for opponent, the screen never changes It will let me cancel out of it. This has been happening since 330 pm est. I’ve checked for app updates and restarted both the app and my iPad.
10 votes -
Freezes and crashes since last update
Hi,
I've done the 9.53Gb update this morning and since then I'm experimenting different issues on my account (mainly freezes and crashes but also some lags).Roughly : I connect, I try to click on the store or on the daily challenges if I want to modify them and the game becomes unresponsive. To the point I get a Windows popup asking me if I want to wait for Arena to answer or to quit. Waiting is to no avail so far, the game never comes back. I can play games (with 'waiting for server' lags sometimes), I can access my profile or parameters, but challenges modification and store section are automatically freezing the software.
My OS is Windows 11 Family, 23H2 version, OS build 22631.4169
Hi,
I've done the 9.53Gb update this morning and since then I'm experimenting different issues on my account (mainly freezes and crashes but also some lags).Roughly : I connect, I try to click on the store or on the daily challenges if I want to modify them and the game becomes unresponsive. To the point I get a Windows popup asking me if I want to wait for Arena to answer or to quit. Waiting is to no avail so far, the game never comes back. I can play games (with 'waiting for server' lags sometimes), I can access…
130 votes -
fleem
During September, I got the mastery pass, did a pick two OM1 draft, and opened a number of OM1 packs. I checked for the Fleem cosmetics yesterday, but did not get an alert or see them in my profile.
19 votes -
Fleem
Bought 10 packs before the cutoff date, still no Fleem cosmetics received.
19 votes -
Jump In: Avatar deck only half loaded
When trying to play Jump In for the new ATLA set, I selected "Zuko" and "Powerful" as packs. As you can see, only a few of the actual cards loaded in to my deck (only the red ones). I think the "Powerful" pack only loaded in lands. No cards at all.
I am asking for a compensation of all the missing cards and a jump-in token. Please fix it as soon as possible.
12 votes -
got preorder items twice
Ok, had a weird glitch.
Preorder the Through the Omenpath bundles previously and acquired the product on release. Open the packs during lunch break. Later in the day, got a email that said I was missing the preorder bundles...though I didn't and now got double the packs essentially. Avoiding opening the 50 card pack bundle atm since I don't know what to do and don't want to compromise my account.13 votes -
《無差別の痛めつけ》の処理に関するバグ
久遠の終端リリースノート《無差別の痛めつけ》の欄に
・ エンチャントしているクリーチャーが、《無差別の痛めつけ》の２つ目の能力の解決前に戦場を離れたなら、それが戦場にあった最後の瞬間のパワーを用いてダメージの点数を決定する。
との記載があるが、MTGアリーナ上では同様の状況でダメージが発生しなくなっている
27 votes -
Invalid sideboard
Almost all of my decks are now invalid and unplayable because of an invalid sideboard error. No banned cards, or more than 15 cards in the sideboard. I can't even edit and save them because of the continuous sideboard error message.
26 votes -
Deck Building Issue
Is anyone else on IOS having the issue in deckbuilding during a draft where the back button in this screen does not work? You have to cancel deck building (and all current deck building changes) to return to the draft deck.
11 votes
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