MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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823 results found
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Unable to target Sidisi Regent of the Mire with any removal
On Android, I just finished a game where I was completely unable to target Sidisi, Regent of the Mire with any of my removal spells. I tried both Cut Down and Annoint with Affliction but the card wouldn't even let me choose it. Both attached screenshots were taken during my turn so Voice of Victory's effect would not have been active and there were no other effects in play, as you can see that I could hit Voice of Victory with Cut Down.
1 vote -
7 votes
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sideboard
Unable to sideboard at all despite not reconnecting or disconnecting. Unable to add cards to my deck. This is ridiculous that it has been happening since bloomburrow and not addressed. This occurs on iOS and Windows.
9 votes -
Add EDH or Multiplayer confrontation
If possible add EDH (Commander) model to the Arena plz. This is a very interesting model because it is perfect for playing with friends. Same, can 2v2 or multiplayer confrontation modes be added? If it is not convenient to be a public event, can you add this feature to a private challenge? I have many friends who choose to give up MTGA because MTGA does not support multiplayer games although they are interested in MTG
29 votes -
Unexpected error : update required
Unable to log in and attached the screen shot
9 votes -
Starter deck duel
Starter deck duel - I’ve won 7 times and can’t get this to progress. I’ve contacted support and they said
“ You can skip all the tutorial elements by selecting Adjust Options in the upper right and then Account. Select the Skip Tutorial option and confirm your choice, and you'll bypass the tutorial and Color Challenge”
This option is not on either mobile iOS or PC menus. Please advise .
2 votes -
Can't purchase in store.
i have been unable to use the store for a while now, i have Reinstalled the client to know avail. If i can't use the store i can't play
\18 votes -
Unable to respond to Sheltered by Ghosts
My opponent played Sheltered by Ghosts targeting my Voice of Victory. I had a Shardmage's Rescue in my hand and enough untapped mana to play it but the prompt to play something in response never came. This bug repeated in the next turn which basically cost me the game.
3 votes -
Network Error
Network Error on both Mac and IOS system dated 31 Aug 2021 from Canada. Gme start but when trying start a match of any kind an error appears, like Network error or unable to resign event. tried both with wifi and 4g, internet is working just fine
38 votes -
Can't access to the game, after login it shows the error: Unable to get collection. Please try again later.
Can't access to the game, after login it shows the error: Unable to get collection. Please try again later. I'm on pc, same issue when trying to start the application with or without steam.
1 vote -
Authentication Failed For User
After I log onto to MTG Arena on a windows, I immediately receive a message saying "Authentication Failed for Aliensummer" (My username)
I've tried to restart the windows, and I can see it loading the card base data behind the window but I am unable to log on.
40 votes -
Cursecloth Wrappings Embalm Bug
Unable to embalm a creature after targeting it with Cursecloth Wrappings, despite having the mana available. Got the error message "Cannot be completed due to unpayable cost".
20 votes -
Daily Quest Progression Frozen
I'm completely full on Daily Quests, and although I've been performing the actions required to complete them, they are not progressing, so I am unable to complete any of them and earn their gold rewards.
Not sure how big a deal this is, or how prevalent it is across the service, just something I noticed and thought I'd bring up. It would be unfortunate if I were no longer able to progress.
578 votes -
Can't login
Today is 09/19/2024 and I'm unable to login in magic arena on android.
9 votes -
Unable to play an eligible card in a match
Can someone please explain how I had a lakeside shack, untapped in play, a defend the rider in hand, opponent uses feed the swarm on my leaf-leap guide, and I am unable to use my defend. It wouldn't let me tap and did not show I had any eligible plays. This was an unranked alchemy match
1 vote -
Network error
I'm trying to start a game but I get "Network error. Unable to join event. Please try again later." But I'm not trying to join an event, I'm trying to play a game. There's nothing wrong with my internet connection.
22 votes -
Unable to select card on iPad
When attempting to select enchantments with zur’s ability, you cannot select because the phase overlay is in the way
2 votes -
unable to select unmounted mounts on a pile of same named mounts if one already is.
I have 3 "Seraphic Steed"s (well 4 but the 4th is summon sick so it's not piled together with the others) on my board and the ability to mount all 3 of them. I mounted one of them and was unable to select either of the other 2 to mount before attacking.
1 vote -
Kicked from FIN Premium draft
I was kicked from my Premium FIN draft and am unable to log back in.
9 votes -
demonic pact
Demonic Pact does not indicate which modes have already been chosen.
This is intentional behavior – the player is expected to remember which effects they've already used.
The card's mechanic relies on manual tracking, not automatic highlighting of selected options.
It's part of the challenge and risk of playing Demonic Pact.10 votes
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