Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  • or

607 results found

  1. bug - Best two out of three does not count wins correctly

    When playing best two out of three games, winning a game isn't being counted correctly for ranking during a loss. At Platinum ranking, winning one game and losing two should be a minus-one change in rank but is instead a minus-two, the same as losing two games without winning any.

    I'm open to being pointed to when this changed if it was intentional but I don't see any articles discussing the change and it makes best-of-three games pointless

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Draft Win Not Counted

    I won a draft game, but I did not receive any rank points or draft progress. I was able to complete the draft, but I didn't get all of the rewards I would have received if all of my wins were counted.

    Is there a way to either get the proper draft payout or get a refund for the draft?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Can't enter games for long time (cancel after 11+ min) or can't play when entering

    I can't suddenly play. Got up to 9/15 wins, but now I either can't join games or when I rarely enter the game I don't either get cards. Or when I get cards, the game is frozen waiting on opponent to decide if to mulligan, even after the timer has expired. Tried ranked and regular alchemy with two decks. Restarted phone. Fixed game files. Checked that I have latest update in Google store.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Lunar Convocation has a typo in Brazilian Portuguese

    The card "Lunar Convocation" has a typo in the brazilian portuguese version.

    Instead of "At the beginning of your end step, if you gained AND lost life this turn, create a 1/1 black Bat creature token with flying.", the card says "if you gained OR lost life this turn, create a 1/1 black Bat...".

    This almost made me lose a draft because I wasn't understanding why the card wasn't creating any 1/1 Bats for me.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Time out turn forfeit

    I was playing Vivi, and i had a ral emblem on board, and i had clicked resolve all, and it still ticked down my timer, and forfeited the turn, though i was only on my first main phase. And this was in a rank up game. So please, help, if i could be compensated, that would be great.

    my email is saltergage671@gmail.com

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Screaming Nemisis - Not working.

    Yet another instance of Screaming Nemesis not preventing an opponent from gaining life. Nemesis was played turn 3, dealt damage to opponent. Opponent combos on their turn and leads to gaining 12 life. Opponent continues to gain over 20 more life over the rest of the game. For a card that's text is supposed to prevent this, I'd say this is unacceptable. This card has one job, please fix it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Bug Report – Magic Arena (Pioneer Ranked – Best of Three)

    I built a traditional Pioneer deck (Best of Three – MD3) and added 15 cards to the sideboard. However, when I searched for a ranked Pioneer (MD3) match and reached the sideboarding phase, only 7 sideboard cards were available. This issue should only occur in Best of One (MD1), not in Best of Three.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Match

    So with token heavy decks you may not get full effects of creatures on the field. So I had my Planeswalker generate a cat token for my life total which was 300 or so I have a card on the field that when ever a token enters I gain one life and my opponent loses one life. It didn't activate it got timed out by other effects. Namely whenever a creature enters add one life and whenever you gain life each creature gets a 1/1 counter. Well these effects acting 300 times times out the counter resulting in not getting…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Stiltzikin bug

    Opponent activate stiltzikin, I do not gain control of any of his permanente but he still draw a card!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Death by Vanilla

    I won a game where I cast at least 5 vanilla creatures and it did not trigger Death by Vanilla.
    Here are some extra details: Was playing on Mobile.
    As you can see there are no creatures in here with abilities. I do have ways to give creatures abilities AFTER I cast them, but the achievement doesn't say the creatures have to never gain gain abilities or not enter with abilities. It says they only creature spells you cast must have no abilities and you must cast at least 5 creature spells. I did. My plan was cast creatures then…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Rigged

    The game is a gigantic scam. The gameplay is deeply fake. I have given a bunch of money and still it's don't worths to play ranked or events. In an ideal world you should be in jail. I will stop to give you money and I hope alla other players do the same. It's time to understand that we can't support a game if it don't worth it's money.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. I cannot play standard ranked

    I am unable to play standard ranked because I think the account is still somehow stuck in the tutorial.
    The option to disable tutorial is not showing up.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Ranking doesn’t work after update

    Ranking doesn’t seem to work in either category after last update.
    IOS client

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Crash on interaction popup on android after the 22nd july 2025 update.

    After yesterday's update the game has become unplayable on my Samsung tab a9+ (which meets the recommended specs). Whenever a popup occurs either for me or an opponent (eg. The gain 2 life effect of an adventurer's inn) the game crashes. It makes the game unplayable on my tablet. The same crash occurs across the formats.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Unable to use an instant even though I had the mana available.

    I had a white instant from the most recent set that cost 1W to cast that did 5 points of damage to an attacking or blocking creature and if I showed a Dragon I would gain two life. Twice during my match I wasn't given the option to play them and it lost me the match.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Jeskai Revelation bug - Other actions fail to resolve when targets are removed.

    I targeted two of my opponent's creatures with bounce and damage action. In response, my opponent cast a spell that destroyed both of my targets.
    According to the rules of Magic: The Gathering, since the other abilities of Jeskai Revelation (create two Monk tokens, gain 4 life, and draw 2 cards) do not have targets, they should have resolved successfully.
    Instead, the entire spell was countered.
    This behavior seems to be a bug, as it does not follow the official rules for resolving a spell with multiple modes.

    Thank you for your time and assistance in looking into this.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Players getting random buffs

    I keep getting into games where players keep getting random buffs.

    In my last game a player played a 1/1 and it was suddenly a 3/3 with vigilance and nothing that he played previously or even random effects could describe.
    A match a couple days ago I encountered a player that suddenly had a "player takes damage effect" and their Ajani's Pridemate started to gain life.. again and again and again... 13 times with no trigger.
    In another match, suddenly the player had Hexproof on all their creatures... and I went through the graveyard and looked…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Just wanted to add to existing tickets regarding land drought/flood. It is still really bad.

    Land ***** is still a really big problem, not sure if you realize this or not. I was playing some ranked matches and I lost 5 straight games due to drawing either all lands or no lands and went down a rank. Not fun, I couldn't tell if my deck was good or not because I didn't get the chance to play it. Can you put in a mechanic where we automatically just get a land every turn and don't need to put them in our deck?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Spark Ranked missing from main menu

    Spark ranked is missing from the main menu.
    All I have now are Jump and starter deck duel.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base