MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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891 results found
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bug
I'm unable to buy the pack bundle from the store. I receive the attached error message
1 vote -
Bug
I have no sound in Arena.
This started today. I've uninstalled - reinstalled the client multiple times after restarting my pc, no effect.
I'm on Windows1 vote -
Bug
The app won't update keeps saying lost connection and won't connect
1 vote -
Bug / Wildcards lost
"Yesterday, I used wildcards to craft 3 copies of Kona, Rescue Beastie for a new deck and played several matches with it. Today, the game is telling me that the deck is incomplete.
Upon checking my collection, the 3 copies of Kona are missing, even though my wildcard count has decreased accordingly. Could you please check my account logs and restore the missing cards or the spent wildcards? Thank you!"
2 votes -
Earthbending lion sash reconfigure bug
While playing with Toph, first metal bender, I used her end step ability to earthbend 2 on a reconfigured lion sash that had previously had been earthbent and then reconfigured to Toph. The result added two +1|+1 counters to lion sash but it destroyed toph. I thought it would keep it reconfigured but just add the counters or at least unattached like an equipment.
I use iOS
3 votes -
Edge of eternties packs by mistake
At level 4 of the new mastery i should have received 1 lorwyn pack by default and 3 more lorwyn packs from the purchased mastery, instead i got 3 edge of eternities packs, a few friends had the same bug, is it possible to get the actual lorwyn packs? Thanks
9 votes -
token
Since the most recent update, numerous bugs that completely halt game progression have been widely reported on social media (SNS) and the official bug reporting form. Specifically, the game crashes when trigger stacks resolve, or when tokens are sacrificed or die. Despite these extensive reports, we have received absolutely no response or acknowledgment from your team, leaving players frustrated and helpless.
At present, a wide variety of bugs have been submitted via the bug reporting form, but many of them—objectively speaking—have been left unresolved for years. This makes the bug reporting system appear largely ineffective.
Do you even…
6 votes -
Desperate Bloodseeker Bug
On Android
Opponent targeted me with Desperate Bloodseeker, but instead of milling me 2 cards nothing happened until the timers ran out and I lost the game (Historic Ranked). Game almost seemed frozen otherwise aside from the actively draining timers, the inactivity warning, and the opponent spamming the "Greatness at any Cost" emote
2 votes -
Bug in cards
When u cast Kavaero, Mind-Bitten and it enters as a copy of Bringer of the Last Gift players sacfirice createure but they shouldnt, coz it says IF U CAST BRINGER OF THE LAST GIFT and opponent DIDNT CAST BRINGER OF THE LAST GIFT but he casted KAVAERO. EXPLAIN!
2 votes -
Adept Watershaper and Great Forest Druid not playing nice
When I have both Adept Watershaper on the board and the mana dork Great Forest Druid, if I move to block with Druid, and have no spells to cast, Arena skips past allowing me to tap Druid for mana, thus making it indestructible. Instead it just moves to damage and assuming attacker has power 4 or more, kills my Druid. I should be able to tap for mana, waste the mana, and make Druid indestructible.
I haven't tried taking control of all steps and do it manually.1 vote -
Bug
Ever since the latest update anytime I load the game it just goes black screen after the initial loading sequence. I've restarted my phone, force closed the app, un-installed and reinstalled, still nothing works.
1 vote -
Bug
Rampaging Ferocidon doesn't trigger when your opponent conjures creatures on to the battlefield. I can't see how conjured creatures wouldn't be considered to enter the battlefield.
1 vote -
Bug
I am on android and, though it says 'system is down for maintenance' in the app, it states everything is operational on the website. 3/28/2026 5:51pm EST.
1 vote -
bug
I can't buy the pack bundle from the store. I get the attached error message
1 vote -
Bug
In a match, why do I lose when my opponent repeats over 100 actions? The system tells me I haven't taken any action for a while, but I can't actually do anything. It's my opponent playing during my turn, creating a chain of actions that leaves me unable to react. That occur on PC
1 vote -
Card "Tend to the Kiln" is bugged
Alchemy Card "Tend to the Kiln" is bugged. It didn't turn my instants into kindred -Elemental cards but only kindred and therefore not triggering the enchantment's second ability at cast.
Screenshots attached.
Probably lost me a game. Is there a chance for reimbursement of the premier draft entry?
Best regards.24 votes -
Bug: Didn't let me play Spectacular Tactics when opponent played a card to boost power and toughness to 6/6.
There were no valid targets on the board for Spectacular Tactics at the beginning of my opponent's turn and I had sufficient appropriate mana to play it. Opponent chose to attack and played an instant to boost his 2/2 creature to 6/6. The game went through to deal damage and end his turn, going to my turn, with no opportunity for me to play Spectacular Tactics.
1 vote -
Mutagen tokens free
Was playing against a mutant/mutagen deck, and the other player could activate their mutagens without paying any mana.
Help!
2 votes -
Opponent lands not tapping properly
Tried to get my "capture log" but the button wouldn't work, if support can help me getting it I will happily supply it. In my most recent match, my opponent played creature cards multiple times without paying mana costs. He only had 3 lands out on one turn (all normal "tap for one mana" lands, no weird legendaries) and played 6 mana worth of creatures.
1 vote -
Bugged Land Colours in Lorwin Jump In event
I just entered a Jump In event for Lorwin and it's hard to get consistent mana on my deck because i have 3 forests but no green cards on the deck.
3 votes
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