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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28878 results found

  1. Overheating/Heavy Memory Usage

    I have a Macbook Pro (2015) running on Sierra. I downloaded MTG Arena yesterday and started playing. Within 30 seconds, my computer began revving up like a jet plane taking off for a one-way trip to Nowhere Town. Over the years, I have used this computer for lengthy sessions for design in Photoshop, animation in Clip Studio Paint, and music production in Ableton and never have I heard my computer make this horrid sound or become this blisteringly hot. My computer's memory usage immediately rockets to an overwhelming degree and even when I free up the memory, the computer continues…

    26 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  2. Mastery pass

    For 91 levels of mastery to only get 1 draft token is ridiculous. Not to mention you don't earn enough gems from the pass to purchase the next season based off of earnings in the previous mastery season. There should be a better balance of obtainable items with the mastery pass, and players shouldn't be forced to buy the pass every season if they have put forth the effort to complete it.

    3 votes

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  3. The text of the Japanese version of Nylea's Intervention is wrong.

    The "land card" in the text is now a "planeswalker card".

    3 votes

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  4. Closing Statement Reduced cost on opponent turn

    Closing Statement is costing 1BW on opponent turn, that should only happen on your end step.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Can't play cards

    Entered 3 different matches, with different decks, and different play styles. Using a Mac. Unable to play any cards. When I click to place the card on the battlefield it is sent straight back to my hand.

    4 votes

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  6. Touchpad issue

    on PC I used to be ae to click on my touchpad to select a card, then with the card selected I would drag over the battlefield and click again to cast. Now it just drops it back in my hand... please attend to??

    2 votes

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  7. Cant drag cards to play them

    Dragging cards to play them does not work. I can play cards if I doubleclick, but man, it is really annoying and it feels very clunky.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Game loss but the game never loaded

    Hello,
    I was searching for a game while doing a Premier Draft and the game never loaded, but I was given a game loss. I am playing on the PC client, and after I received the loss, I restarted the application to see if it was just a cosmetic bug, but sure enough, I still had the loss. There was an update today, and this had never happened to me before.
    Thank you for your help,
    Brian

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  9. Can no longer drag cards to the table. (Mac)

    On my mac in Arena after the most recent update when I pull cards from my hand and drag them to the table to play them they turn orange but don't go down they go back to my hand. The only way to play cards is to double click them from my hand now. Was this by design, counterintuitive to what I'm used to in this game.

    5 votes

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  10. The Portuguese Nylea's Huntmaster is written as giving minus power to a creature you control.

    The Portuguese Nylea's Huntmaster is written as giving minus power to a creature you control.

    2 votes

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  11. Insight/play/win/loss/card statistics should be free and provided by Wizards

    Insight/play/win/loss/card statistics should be free and provided by Wizards.(Include it with the season passes, for example)

    After spending hundreds of dollars on these cards, Why should we have to pay more to see how it works out? Its getting bulky having to chase services all over the place, and it would be great to have everything centralized.

    Digital cards, btw, should be carried over to your new games or expansions in the future, to increase the value of these cards to players and make up for the lack of physicality.

    3 votes

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  12. Buy several card packs at once.

    For example, I'm about to buy more than 130 kaldheim packs with gold... that will be 390 clicks.
    Please, consider adding in the future a way to buy a customizable number of packs at the same time.

    Thank you, best regards.

    7 votes

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    0 comments  ·  Store  ·  Admin →
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  13. Jank Queue

    Can we get some form of jank queue? I would like to enjoy playing jank decks without constantly matching the top 5 meta decks while in unranked.

    5 votes

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  14. One button to open all boosters

    The title says it all. When one got like 7-8 boosters of 4 various boosters, instead of clicking and waiting for a single pack to open 30 times in a row, which for some who only care about limited is very boring. Please make a button that opens all boosters at once.

    2 votes

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  15. Strixhaven stadium

    When playing against Strixhaven Stadium text reads that when a creature deals damage to player to place A counter on strixhaven stadium. System currently is placing a counter for each point of damage dealt. According to text it should be only one counter per creature regardless of amount of damage dealt.

    2 votes

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  16. Availability for Samsung A7

    The game should be available for the Samsung tab A7 which meets the requirements

    3 votes

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  17. Please work this vr studio

    This game studio is doing something great with vr the only thing that would make them better is if they worked with wotc because you could make a planeswalker d&d game for vr users, then working of that model bring ar and vr together for live table top matches around the world
    And so much more
    https://youtu.be/hqh3X9MCXPo

    1 vote

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  18. Daily Quest Overhaul

    Daily win rewards should be overhauled in a way that it shouldn't be time constrained anymore. There are times players are rushing down to finish their dailies only for them unable to finish most of them due to daily win reset or unavailability to play, therefore, wasting rewards.

    It feels like we are forced to play out games instead of us just logging in to play and enjoy. Now we have to allocate a huge portion of our time just for dailies. Daily win rewards just pushes people to play forcibly rather than pick their own time to play, making…

    2 votes

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  19. Healing Grace can't target instants

    "Healing Grace" - "prevent next 3 damage that would be dealt to any target this turn from source of your choice. Gain 3 life."

    When I play this instant to protect a creature that is about to be dealt damage from another instant I can't choose the attacking instant as the "source" to prevent damage from.

    I would be expect to be able to prevent damage from an instant given the text says "from source of your choice".

    Playing on a PC

    2 votes

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  20. All fluff and no content

    I have always purchased a mastery pass in the past but now that 90% of the products are fluff, I passed this time. I have never won a game with a card style or avatar or pet. Between the lack of real content ( not painted up reruns) the catering to capitalization at the cost of quality product, I am done here.

    2 votes

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