MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3184 results found
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Will not sign me in
Stuck on black sign in screen / reconnect and will not connect on my android had tried to reinstall same thing the update has not corrected the problem has been like this for over a week
5 votes -
timer going down during opponent’s long combos (mainly chitterfang)
In the past 2 months on a handful of occasions, I have run into an issue where my timer is running down aggressively during an opponent’s turn when they are running a long combo, including running down when I don’t even have a “resolve” prompt available yet. this is absolutely not an issue of me waiting too long to click resolve. It happened to me today playing against a Chitterfang, Squirrel General deck , which is the most common commander I’ve run into this issue with. The opposing player should not be punished with an aggressive timer during this situation
7 votes -
Bug with draging cards
After some new of the patches between 21.08 and 26.08 appeared a bug with draging cards that makes it impossible to play with. Normally you can click and hold with left mouse button then drag it in the zone where you want it to be then relesa the button, and everything is alright. But now you have to click to take the card and click again to release the card. In some cases, like with "target opponent chooses piles" effects and mulliganing, it works critically unreliable, because you can't actually interact, or pull the cards in any direction, the game…
8 votes -
tainted pact
I can't exil my whole deck with taineted pack, on my way doing so it just resolves and I can not exil my library for the taineted pact oracle combo. That's a problem because it is the decks win condition
6 votes -
Place of Legends Achievement
I have used my Favorites on all of my local stores I am near I attend, which includes two stores that have the Legendary store title. Despite this, the achievement has not been unlocked on my account. I have attended an event at one this week which unlocked the 'Be Legendary 1' Achievement, yet still has not registered my Favoriting the store.
I am using a PC and have tried to un-Favorite, exit and restart the client, then tried re-Favoriting again to no avail, and would appreciate any insight or help if it's something I'm doing wrong that has caused…
4 votes -
Draft Unfair Loss
Hello,
I am writing to report a bug in MTG Arena (PC) that caused an unearned loss in my Reality Fracture Premier Draft event.
What happened:
I entered the matchmaking queue for my Premier Draft event.
While still in the queue, before any match was found, I canceled the search.
After canceling, my event record showed an additional loss, even though no match was ever played. I never saw an opponent, a mulligan screen, or a game board.Account details:
Display name and ID: [O Cachorrada#08695]
Platform: PC ([Windows], [Steam]
Event: Premier Draft, Reality Fracture
Date and approximate time: [5th…4 votes -
How can Alchemy be better than Modern?
Hello to everybody.
From two mouths i reach Diamond and Mythic in Arena (Only Historic), the ranked was so funny until i met the fantastic Alchemy player.
How can a player think to Alchemy is funny, is not Magic the Gathering and Wizards let play to all cards like "Urza's Bauble" but not "Mishra's Bauble", where is the logic in this move?
Some day ago i played against "Fear of Change" and it dropped "Archon of Curelty". How this is possible? I can't deckbuilding it but i can play against?! Crazy.
Let us play Modern on Arena, let Alchemy only…5 votes -
Reality fracture packs giving gems
I am getting gems instead of rares from reality fracture packs and I do not have the complete set yet.
5 votes -
Chaos Warp disappeared my commander (Vraska, Golgari Queen)
I was playing a direct challange with another player (both on PC). I had my commander out (Vraska, Golgari Queen). The opponent cast Chaos Warp at it. I can't remember whether I clicked library or command zone, but it... disappeared. I tried to tutor for it in case it was in my library, but it wasn't there, in the graveyard, or exile. When I counted the reported cards in the various zones, I was now missing a card. After the game, instead of leaving I inspected the deck--it was just gone. The other player saw it too (we were in…
5 votes -
No priority given after opponent declares attackers
I lost a premier draft because of a bug
- Opponent has flying creatures on the field, I have non-flying creatures
- I have Academic Ascent, as spell to give my creatures flying at instant speed, with enough mana to cast it
- Opponent declares attackers, and I am given no chance to respond by giving one of my creatures flying and cannot block
Bug happened on Steam PC
I was playing in a draft when an opponent attacked me with flyers, when I had the card Academic Ascent in my hand with the mana to cast it. The game automatically skipped past…
3 votes -
The Hobbit Welcome Deck Duels
I crafted the Black Deck to play with friends online. Once I was able to put it my decklist it now says the Black Deck is INVALID on the Welcome Deck Duels. Is there a way to get the Black deck back into rotation?
4 votes -
Not enough time for an infinite combo
I recently found an idea for an infinite combo in standard using Forensic Researcher and/or North Pole Patrol and Hawkeye's Bow. The combo is simple, have two creatures that both tap to untap eachother, one has a bow equipped, repeat 20 or so times and win the game with damage. THE PROBLEM is that the timer is running away while I'm clicking as fast as I can to make this combo happen. I just lost a game in ranked standard even though I was constantly acting and reducing the opponents life total while they were tapped out with no priority…
4 votes -
First Turn getting skipped
My first turn whether I am going first or second is getting skipped every few games. This was never an issue before last week. And its really annoying when this happens when I pay for a draft and then am forced to discard a card on my first turn becuase I wasnt allowed to play my land……….I attached the log file from today. I would really like this to be fixed. I like to booster draft, but I will not spend the money anymore as losing a whole turn is really bad and not fair.
7 votes -
new Report A Player button missing
the new Report A Player button WAS next to the Report A Bug button on launch but was gone within a few hours
8 votes -
Riddles in the dark
Completed first three riddles on the third riddle I answered WIND and it took it but no reward for 4 hours. I entered EGG and TIME during that period and the system took those, finally received the third riddle reward and received the 4th riddle answered DARKNESS and immediately received darkness reward. Received 5th riddle and saw that it is the EGG riddle which I already inputted and was accepted but have not received reward, it has been almost 12 hours at this point. Ive already restarted the client several times, ive attempted reentering EGG it will not accept it…
8 votes -
disconnect during draft
I got disconnected twice during the Premier Draft that I just finished. Both times, I remained online for other applications. I closed Magic Arena and reopened it, but I missed several picks.
5 votes -
"Portal Lands" card style bundle has the Innistrad versions of those cards, not the FRA portal art
Reality Fracture was supposed to release with a set of "Portal" card styles for the slow lands (Deserted Beach, Shipwreck Marsh, Haunted Ridge, Rockfall Vale, and Overgrown Farmland), which are part of the same set as the ones that released for the enemy-color versions in SOS earlier this year. Instead they are the Innistrad alternate arts. This shows in both the store and the collection view; attached is a screenshot of the collection view where the Innistrad alt art appears twice, instead of appearing once and the FRA art appearing in the other slot.
5 votes -
yoshimaru scrappy stray fight bug?
I had my wrecking gecko (5/5) fight tether tactician (4/5) using the yoshimaru trigger and both creatures died.
3 votes -
Server
Frequent server issues. At least every other game it looks like my opponent isn't doing any thing and when their timer expires the app tries reconnecting to the server just for me to be behind a turn or two. It's gotten to the point where if my opponent takes to long i assume it's me and just close the app and rejoin in hopes of catching my turn before I'm skipped.
3 votes -
“Play 5 games of Jump In!” Not Progressing
“Play 5 games of Jump In!” quest has been stuck on 3/5 for about a month now, even though I’ve played/won more than 5 games of Jump In. I’ve tried resigning and trying new Jump In decks (wasting 3,000+ gold on cards I don’t even want), tried restarting client and device (iOS), and the repair game files option in settings.
7 votes
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