MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1350 results found
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Bug unable to pick up cards at the draft, lost all my gems
Bug unable to pick up cards at the draft, lost all my gems
1 vote -
game is frozen inside Omniscience draft and also froze inside a ranked historic B3 match
game is frozen inside Omniscience draft and also froze inside a ranked historic B3 match right before
6 votes -
Cant do any actions on arena omnisciense draft avatar
While playing omniscience draft on my Android phone, I found and wasn't able to do any actions, and eventually timed out. This happened 3 times in a row making me loose the draft... I had 0 defeats
4 votes -
App crash in quick draft match
Mobile app crashes during quick draft games. When I reboot the app, it reconnects me to the ongoing match and, if my opponent is attacking, I am unable to allocate blockers. Happened 3 times in a single match and cost me the game due to being unable to block damage each time the app crashed.
Attached is a screenshot of the app prompting me to allocate blockers and highlighting the available ones, but I am unable to select them. I am however and to press every other button on the screen including: going into the settings, emoting, selecting "no blockers"…1 vote -
Powered Cube bug?
I experienced a possible bug during an Arena Powered Cube game a little while ago. Here's what happened:
Me T1: Land, pass.
Opp T1: Land, pass.
Me T2: Land, pass (holding up Mystical Tutor).
Opp T2: Land, pass. At end step I cast Mystical Tutor, putting Time Walk on top of my library.
Me T3: Before my draw, Time Walk gets milled... And I draw Steel Seraph.I would go on to lose that game. Is there a way I can get reimbursed?
1 vote -
mystical tutor deleted
After I installed the new arena update, I tried to edit my show and tell deck for timeless. When I entered to edit, a message pop up in my screen saying I have illegal cards for the format (timeless) and this cards has beeen automatically deleted. Searching on the deck, I noticed my mystical tutors (mirage edition -old frame) has been deleted. (Image 1)
There is some kind of bug, because when I tried to search on my collection (only searching on owned cards), in the search appeared a mystical tutor version I didn’t own (image 2)
If you need…44 votes -
Dragging from sideboard causes visual glitches
Dragging and dropping a card from the sideboard into your deck during a draft results in graphical glitches. Make sure your deck is presented in horizontal view. Notice there are divider bars which have Z position above the dragged item.
Tested on Windows 11.
2 votes -
Client froze
Hi! Hope you are having a good day :) My client froze during an exciting draft game, which was a disappointing end to the match :( I am not sure what caused the freeze, since multiple things were going on. I am playing the powered cube event on Android. My skullclamp's trigger was on the stack during my combat phase while I was long-pressing one of the cards in my hand to read it. At that point, all buttons could be pressed but nothing would change and the game state would not progress. No cards in my hand would enlarge,…
3 votes -
wins and losses are not counted
Wins and losses are not counted in Premier draft, the rank is not displayed.
18 votes -
Downloading Files when disconnecting
I experienced a critical client bug during an event. After a momentary connection interruption, the client froze, forcing me to Alt+F4. Upon restarting, my login credentials were forgotten, and I was hit with a mandatory 2GB update. My internet connection was stable throughout this process. Due to this technical failure, I was unable to rejoin in time and lost the match.
I would like to be refunded
3 votes -
Mastery
Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters
20 votes -
skewed match making
In paper drafting you have a pool of cards and only one or two players can draft the archetype because of limited resources. So if in Lorwyn you make an elemental deck you would expect to be one of two players in that archetype. You should be playing other archetypes. I just played 3 elemental decks in a row against my elemental deck. And we all had good cards. That scenario wouldn't happen in a paper magic setting.
I also feel that this constantly happens. You play your own archetype when you should be playing against other
2 votes -
Automatic pass pack in draft without picking card bug
2 times in different draft with time remaining on my end to pick a card from a pack, it automatically passes without letting me pick a card, in the end I finished with less cards total, both time was the first pick, and ended mattering in the overall construction of the deck, I want my gems back for this was not what I spent them for
2 votes -
Unable to play matches
Stuck at Waiting for Opponent in almost all matches across multiple formats. Occasionally able to load into a match, unable to get past mulligan phase. Premier draft is unable to be selected. Had an Avatar Premier draft deck with 0/0 record, now completely unable to select Avatar premier draft. May have been awarded match losses for inability to connect, I can't tell as the premier draft option is currently not visible and unable to be selected.
14 votes -
Bug
- I start a standard match.
- Both on PC and on IOS on my phone.
- Game freeze before the first hand is shown. The timer starts running, but the game state is still frozen. I can't concede.
- The expected result is to be able to play the game.
7 votes -
Ozai, the phoenix king bugged (ability active with 4 unspent mana istead of 6)
Hi, today, during a draft game at about 9:50 Prague time (CET), I had a bug happen. I played Ozai, my opponent enchanted him with a swampsnare trap, reducing his stats. Then, during my turn, I started tapping lands to add mana to my pool (to make Ozai indestructible). As soon as there was 4 unspent mana in my pool, ozai gained indestructible and flying (see attached screenshot). The game was played on android.
This is not correct, Ozai states that he needs 6 unspent mana in pool to gain those abilities. Maybe swampsnare trap unintentionally changes this, because when…3 votes -
sealed freeze with suggest lands
Bug Report: Game Freezes in Sealed Deck Builder when using "Suggest Lands" (Android)
Summary:
The game client freezes and requires a restart when trying to edit the main deck after clicking the "Suggest Lands" button during a Sealed event.
Steps to Reproduce:
Participate in a Sealed event.
Between matches, enter the Deck Builder to modify the deck.
Click the "Suggest Lands" button.
Attempt to open or interact with the Main Deck to make further changes.
Actual Result:
The game becomes completely unresponsive (freezes). I am forced to close and restart the application to continue.
Environment:
Platform: Android
Event: Sealed4 votes -
Beginning of match bug
At the beginning of the match, no hand is drawn, no ability to concede, and the timer runs out but doesnt end the match, and all counters are at 999.
9 votes -
Deepway Navigator doesnt trigger with changeling
Lost a Game cause of a Bug that Deepway Navigator doent Trigger the +1/+0 when one of the attacking creatures is a changeling.
Please give me my gems back.
And please make jt easier to Report Bugs.1 vote -
Phoenix of Ash bug?
Hello! I think I had everything to play this card for it's scape cost, but during 3 turns it was impossible to play it. It just doesn't activated to play it. I share here screenshot of this case. I was playin on windows 10. Can you chek this please? Thanks.
1 vote
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