MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3282 results found
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Quest gold not recieved
I just completed two 750 gold quests at the same time but instead of 1450 gold (50 extra from the daily) I only was given 800 gold. The other quest showed up greyed out as 30/30. I thought it might be a visual bug, so I relogged but I even when I opened the game again I still was missing the extra 750 gold.
I did check the total number of gold I had before completing the quests and after and only recieved 800 not 1450 gold.
1 vote -
Opponent lands not tapping properly
Tried to get my "capture log" but the button wouldn't work, if support can help me getting it I will happily supply it. In my most recent match, my opponent played creature cards multiple times without paying mana costs. He only had 3 lands out on one turn (all normal "tap for one mana" lands, no weird legendaries) and played 6 mana worth of creatures.
1 vote -
Product Suggestion
cards i like to see add
Gravecrawler
Phyrexian Altar
Bloodchief Ascension
Mindcrank
Walking Ballista
Basalt Monolith
Duskmantle Guildmage
Mindcrank
Undead Alchemist
Blighted Agent
Glistener Elf
Berserk
Soul's Attendant
Forbidden Orchard
Blight Mamba
Corpse Cur
Plague Myr
Ichorclaw Myr
Mutagenic Growth
Noxious Revival
Gitaxian Probe
Vines of Vastwood
Nettle Sentinel
Heritage Druid
Gaea's Cradle1 vote -
Pauses during the game
Is it worthwhile to pause during the game? Can it somehow affect the outcome, or is it just a matter of self-control?
1 vote -
Full art Foundations Dominik Mayer Omniscience glitched visuals
The Dominik Mayer Foundations Full art Omniscience is currently glitched while on the battlefield, it's displaying what seems to be a blank enchantment token look of a just stars on a sky instead of the card art.
1 vote -
Bug in Sparky Challenge
I was playing against Sparky and it was using that blue deck with fly mechanics. I was using the Cat Attack deck. It was combat phase and I had Good-FOrtune Unicorn, Felidar Savior, Dawnwing Marshal and Wary Thespian, only Dawnwing Marshal couldnt attack for summoning sickness. I had 2 unspent white mana and was preparing to use Claws Out to buff my creatures, but then during chose blockers Sparky blocked my Wary Thespian with that 1/1 Zephyr Gull and I couldnt cast my spell for it was counting as costing WW1 instead of WW.
For a reason the game counted my Wary Thespian out from the Affinity for Cats and I couldnt use the Claws Out for I didnt have the mana. Don't know why it happened, just wanted to report it.
Note: I wasn't expecting this bug to appear, so I could only record the aftermatch of the occurred.
I was playing against Sparky and it was using that blue deck with fly mechanics. I was using the Cat Attack deck. It was combat phase and I had Good-FOrtune Unicorn, Felidar Savior, Dawnwing Marshal and Wary Thespian, only Dawnwing Marshal couldnt attack for summoning sickness. I had 2 unspent white mana and was preparing to use Claws Out to buff my creatures, but then during chose blockers Sparky blocked my Wary Thespian with that 1/1 Zephyr Gull and I couldnt cast my spell for it was counting as costing WW1 instead of WW.
For a reason the game counted…
1 vote -
Bought Packs but error occured
I bought 6 packs through MTG arena. Gold was deducted (6000 gold) and then an error message popped out saying internal store error. I got the packs but when I tried to open them, another error popped out but had nothing written on it but a OK button. I did not get any cards, nor did the wildcard counter reflect I opened any packs.
1 vote -
targeting arrows not showing
Targeting arrows during combat did not show during my last draft game. Also could not tell which of my creatures were being targeted by my opponents removal spell
1 vote -
Names of the cards is unreadable and game move slow
Card name is blurry
1 vote -
There seems to be no playable limited events going on
It's strange, but I don't see any playable limited events as of 3/17. Please add something playable.
1 vote -
Looping without reason or effect.
There appears to be a bug with Jeskai academy and a druid that allow infinite looping without any other effect in play to do so or descriptor on the cards indicating such should be possible.
1 vote -
no aumenta mi número de comodines comunes y poco comunes, a pesar de tener cuatro copias de estos tipos de la última colección
Según tengo entendido, una vez tienes 4 copias de una carta, al abrir sobres, si fuera a salirte esa misma carta, en su lugar sale una carta de comodín, del mismo tipo que la que ya tienes las 4 copias. Tengo 4 copias de cada una de las comunes y poco comunes de la ultima colección de las Tortugas Ninja, a pesar de esto, cuando abro los sobre, siguen saliendo cartas comunes y poco comunes (de las que ya tengo las 4 copias) en lugar de salir los correspondientes comodines o en su defecto, aumentar el número de estos que tengo en la Bóveda/baúl de los comodines.
Según tengo entendido, una vez tienes 4 copias de una carta, al abrir sobres, si fuera a salirte esa misma carta, en su lugar sale una carta de comodín, del mismo tipo que la que ya tienes las 4 copias. Tengo 4 copias de cada una de las comunes y poco comunes de la ultima colección de las Tortugas Ninja, a pesar de esto, cuando abro los sobre, siguen saliendo cartas comunes y poco comunes (de las que ya tengo las 4 copias) en lugar de salir los correspondientes comodines o en su defecto, aumentar el número de estos que…
1 vote -
Lightning Helix does not gain 6 Life when it deals damage while it has Lifelink
When Lightning Helix is granted Lifelink (like from Heartflame Duelist) It is currently giving 3 life rather than the correct 6.
1 vote -
Using an android device i cannot see power amd toughness of creatures even when zooming in.
Power and toughness are not showing up during gameplay for both my creatures and my opponents. Using Android.
1 vote -
end step sneak attack trigger
You should not have to toggle on full control to be able to respond to an end step sneak attack trigger. I used sneak attack to put a creature into play with an activated ability but waited to use it until end step thinking I would be able to respond to the trigger and activate my ability. The trigger resolved immediately without giving me a chance to respond and cost me the game in ranked
1 vote -
Food token causing crash
I had a card that created a food token come out at the exact same time another card’s triggered ability created a food token. I think the overlapping animations are what caused the crash. Brand new iPad
1 vote -
Too many unplayable bugs and terrible UI
Magic is a complicated game.
Implementing the game to Arena, the digital platform must be very difficult.
I totally understand that.
But, the amount of bugs and extremely frustrating user interface are not acceptable, especially on mobile.
When Scrying and Surveilling, the hand doesn't shrink and the most left card of the hand overlaps the library and graveyard.
Because of that, I can't check how many cards are in the graveyard.
When the stack is resolved, the card image is left on the stack location and never disappears sometimes.
During sideboarding, the app freezes occasionally.
During sideboarding, the black bar overlaps opponent library and graveyard and I can't check the cards in their graveyard.
During the game, the app freezes randomly, and starts to burn my rope.
During opponent infinite loop, my rope starts to burn because I have to resolve the stack and I lose the match, which is unacceptable.
Some of these issues have been around for YEARS!
WOTC, you need to bring more budget from Hasbro to build your team to address MTGA UI and bug fix.
MTG is a big business.
And big business should be done correctly.
Don't lose your business.Magic is a complicated game.
Implementing the game to Arena, the digital platform must be very difficult.
I totally understand that.
But, the amount of bugs and extremely frustrating user interface are not acceptable, especially on mobile.
When Scrying and Surveilling, the hand doesn't shrink and the most left card of the hand overlaps the library and graveyard.
Because of that, I can't check how many cards are in the graveyard.
When the stack is resolved, the card image is left on the stack location and never disappears sometimes.
During sideboarding, the app freezes occasionally.
During sideboarding, the black bar…1 vote -
Pack not received after do gain
After gaining a pack got a weird screen when opening it (empty message). Pack still there and I tried again - same message. After shutting down arena, pack was gone. Did not look I received the cards.
1 vote -
Game freezes and can't return to match.
Game freezes and can't return to match. The UI freezes totally and I have to close the app and open it again. However it never goes back to the match, it says 'checkig for active matches" but then goes straight to the home screen. My connection is stable. I'm on Android
1 vote -
The duel paused and did not progress, forcing my surrender.
During the duel on the opponents turn the duel paused, no time, which forced myself to surrender and loosing.
1 vote
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