MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3042 results found
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Network error could not claim prize for Midweek Magic week of 09/08
Won 3 matches in this week's Midweek Magic. Was able to claim the first two prizes, but on winning the third match, when I attempted to claim the prize I received a "network error - cannot claim prize." After I clicked OK, I went back to the event and it did not have the option to claim a prize but did show all wins. Logfile attached.
1 vote -
Received no card from draft pack
2026.62.0.13653.1304277
In this Hobbit Premier Draft, no card was added to my deck from Pack 3 Pick 9.
Visually, I saw the available cards flash briefly on screen before disappearing and being replaced by Pack 3 Pick 10, which functioned nominally. The options were also captured by the 17lands app, running concurrently on my machine, and are shown in the jpeg.
1 vote -
Get rid of marvel and mutant turtle sets, or have a setting to switch to universes within counterparts (e.g. omen paths) client side.
Get rid of marvel and mutant turtle sets, or have a setting to switch to universes within counterparts (e.g. omen paths) on the users side.
My entire group had to leave arena until hobbit came out
1 vote -
Hobbit starter deck duels stuck on Waiting for Opponent.
Waiting for opponent endlessly. Cancelling and retrying does not work, nor does shutting the game down, nor does verifying game files.
1 vote -
Flitterwing nuicanse ability constantly available, even without the -1/-1 counter
Flitterwing nuicanse ability constantly available, even without the -1/-1 counter
1 vote -
Bug in Premium Hobbit Draft
Doing a Premium Draft for the Hobbit.... before the third pack opened there was a message saying that there was a connection issue and it popped me back in the lobby to wait for a draft. Upon joining the new draft I noticed that all of the cards I had drafted previously into my sideboard were already in the new draft..
1 vote -
fishing pole
The Card Fishing Pole is not working properly. When you have two fishing poles attached to a creature (in this case interface ace), and you tap the first fishing pole to add a bait counter, the second fishing pole should still allow you to add a bait counter with that same creature. Whether it untaps to its own ability, captain america's ability, or an outside effect, the creature still has the ability to tap and add a bait counter to the second fishing pole.
1 vote -
Spinner of souls
After a spinner of souls trigger my fynn stayed on the battlefield tapped and was not put in the graveyard the card remained of the battlefield until the end of the game. Just got a little confusing looking at two fans on my battlefield knowing one was not real
1 vote -
Fynn
Serpent society is targetable without gaining the 5 poison counters I had an opponent do so without paying the 5 poison in ward with a spell that did not negate ward
1 vote -
Let "Apply Styles" ignore your basic lands
A change in 2025 (I believe) updated the "Apply Styles" button to include changing your basic lands. I always collect unique lands from each set, and I enjoy using them. Each of my constructed decks uses unique lands so that I can see these different styles in action. And, I also like having decks with multiple different basic styles in them.
However, now the "Apply Styles" button will always consolidate my lands into using a single basic land artwork. This makes the "Apply Styles" button useless for me, as I don't want to re-select my lands every time. So it's actually pretty annoying when I get a new alternate art for a card in my deck, as I have to remember what it was and manually find it to do the replacement.
So I was hoping to go back to the old way of having the basic lands to be ignored when trying to apply the styles.
And, I currently keep my favorite lands for limited or midweek events. So that I can always have a default set I like consistently.
A change in 2025 (I believe) updated the "Apply Styles" button to include changing your basic lands. I always collect unique lands from each set, and I enjoy using them. Each of my constructed decks uses unique lands so that I can see these different styles in action. And, I also like having decks with multiple different basic styles in them.
However, now the "Apply Styles" button will always consolidate my lands into using a single basic land artwork. This makes the "Apply Styles" button useless for me, as I don't want to re-select my lands every time. So it's…
1 vote -
Odd lag/time out
I was trying to take standard game actions and the game clock would run out after doing the first thing before allowing me to do anything else. Eventually the whole game game crashed. Please fix
1 vote -
Official Complaint: Rule logic error, ban request, and anti-stalling mechanics for "You cannot lose" effects
Hello,
I am writing to officially file a complaint regarding a major logical flaw, game balance issues, and severe game-stalling on MTG Arena. I have been playing Magic: The Gathering since the release of the Kaladesh set in 2016. Throughout all these years, I have never really had a major issue with the rules system. Even though I strongly disagree with some recent design choices—like the broken Earthbending mechanic that should have never existed, or the toxic Landfall triggers from Chocobo and Tifa—I always kept playing. However, Wizards urgently needs to address the current state of competitive fair play and stalling decks.
One of the oldest rules I used to find relatively funny and fair was the immunity provided by cards like Platinum Angel. Creatures like that were powerful but perfectly balanced because they were easily targetable and answerable by any standard deck. Lately, however, you have been releasing cards that allow players to completely abuse your own game rules, and it feels like the design team does not even realize it.
I just lost a 30-minute match on MTG Arena where I completely dominated. Looking objectively at the game state, I had technically won the game 53 times over through poison counters, my opponent (neurovis) was at nearly -74,000 life, and they had also naturally lost through an empty library. Yet, I lost to a deck-out due to the combo between "The Book of Exalted Deeds" and "Mutavault".
As with any game rule, we must rely on how the text is written. In this case, there is a specific syntax to address. The phrase "You cannot lose" is clear, but following a logic of game balance, it is written in the singular. This should mean that the protection applies to only a single loss condition valid and kept valid upon happening first.
Furthermore, to prevent abuse of this mechanic, we must address the "Godlike mode" it creates. This power is acceptable and stays in the spirit of the game when applied to high-mana cost cards that require being secured by a difficult combo. However, allowing a single card to prevent a player from losing while blocking an opponent from winning on an un-interactable land is broken. Instead of a total, instant, and permanent "Godlike mode," we need to find an alternative. To remain fair, this immunity should only allow protection from being defeated by a specific game rule. The "you cannot lose" condition should be modified to only apply to a single specific loss condition valid and kept valid upon happening first, rather than granting absolute immunity against poison and deck-out simultaneously on an un-interactable land.
Additionally, MTG Arena urgently needs a technical draw mechanic inspired by chess. In chess, if players reach a deadlock or a position is repeated multiple times, a draw is enforced. In my match, the opponent was totally incapable of playing any cards or interacting for half an hour. If a player skips turns due to a total incapacity to act, the game should force a technical draw or force the player to actively spend mana to use the Mutavault ability and turn it back into a creature to prove they can still legally engage in gameplay.Finally, there is a fundamental logical error in how The Book of Exalted Deeds loss exemption is applied, especially regarding word-for-word management. The Book of Exalted Deeds explicitly states to put a counter on a target Angel. While Mutavault temporarily becomes an Angel creature, it completely loses its creature status at the end of the turn. Logically, since it is no longer an Angel or even a creature, the enlightenment counter and its static immunity ability should immediately fall off and stop applying.
I request that Wizards of the Coast reviews this interaction, modifies the mechanic to prevent absolute multi-loss immunity, and implements chess-like anti-stall draw rules. I have attached my match screenshot as proof of this absurd situation.
Regards,Sarminia
Footnotes & Technical References:
See Rule 122.1a: Counters remain on a permanent even if its types change. This allows the enlightenment counter to sit on a non-creature land, which is acceptable.
Contesting Rule 611.2c: While current rules state that continuous effects with no stated duration last indefinitely, the text of The Book of Exalted Deeds specifically requires an Angel target. The duration of this immunity should logically be tied to that type restriction. Once the land stops being an Angel, the continuous effect should be considered expired.
Precedent Ban: Wizards of the Coast previously recognized the toxic and un-interactive nature of this exact interaction by banning The Book of Exalted Deeds in the Standard 2022 format on MTG Arena due to its combination with Faceless Haven.
Hello,
I am writing to officially file a complaint regarding a major logical flaw, game balance issues, and severe game-stalling on MTG Arena. I have been playing Magic: The Gathering since the release of the Kaladesh set in 2016. Throughout all these years, I have never really had a major issue with the rules system. Even though I strongly disagree with some recent design choices—like the broken Earthbending mechanic that should have never existed, or the toxic Landfall triggers from Chocobo and Tifa—I always kept playing. However, Wizards urgently needs to address the current state of competitive fair play and…
1 vote -
Game not resolving combat well/ +1/+1 Counters not working on combat resolution.
I just had two games in a row with what I'd consider critical bugs on combat.
On the first one, two Ajani's Pridemates with a lot of counters on them got killed blocking my Kiora and Cruel Somnophage that did not have enough counters to kill them (as if the +1/+1 counters were not working)
Second game, a Scavenging Ooze with 3 +1+1 counters on it (effectively a 5/5) did not die while blocking a 11/11 Cruel Somnophage (or something like that, I don't remember the exact numbers)
I've attached the log.
1 vote -
パックから禁止カード出てくる
MTG Arenaのストアで『タルキール：龍嵐録』の通常パックを4パック購入して開封したところ、スタンダードで禁止されている《コーリ鋼の短刀》が2枚出現しました。
禁止カードについては、通常のストアパックでは他の対象レアより後に出現するものと認識していましたが、短刀以外の同セットのレアを4枚ずつ所持している状態ではありません。
また、禁止後にパックから入手した《コーリ鋼の短刀》2枚について、レア・ワイルドカードの補填もありませんでした。
この挙動が現在の仕様どおりなのか確認をお願いします。
もし通常パックの排出処理に問題があった場合は、《コーリ鋼の短刀》2枚分のレア・ワイルドカード等の補填についてもご検討ください。
1 vote -
Chimere espiègle
La capacité Regard 1 ne se déclenche pas lorsque l'on joue la carte.
1 vote -
Cards Are Missing from Deckbuilding MH3
Recently I was Building a Boros Ponza Deck for Historic and I realized, White orchid phantom from MH3 was Missing from the deckbuilding screen. I've tried this on mobile and on windows, but for some reason certain MH3 cards are unable to be looked up while deck building even if you own them IF you are editing a historic deck. After testing I was only able to find the cards if the deck wasn't historic when you open it. I was able to mark my deck as standard, back out, then reenter set it as historic, then add the cards.
1 vote -
Can’t interact with amalia benavides aguirre
I was unable to interact with opponents amalia benavides aguirre in standard best of three ranked. I could see explore triggers happening but could not see power and toughness change. Also couldn’t block or target the creature.
1 vote -
Connection lost when trying to log in
Connection lost when trying to log in all the time, I was playing a game an hour ago and the game stop responding.
Any idea if I cant log out from outside the game? Maybe that works1 vote -
Gran gran was played by my opponent despite its ban. Standard event. I paid 2500 gold to enter
Gran gran was played by my opponent despite its ban. Standard event. I paid 2500 gold to enter. When will gran gran, stormchaser talent and badgermole cub be truly banned in Standard event?!
Edit: another opponent played Badgermole cub in Standard event. I'll like my 2500 gold back please :)
1 vote -
Bug: Indestructible/untargetable Eluge, the Shoreless Sea
Bug in recent match where opponent had Eluge and nothing other than lands out, and I could not target Eluge with anything. I knew it was coming due to Duress, so saved a Shoot the Sheriff for it. Eluge isn’t an outlaw so should be targetable, but the first two attached screenshots show that wasn’t possible. I tried multiple times across a few turns. Next tried to take Eluge out with Coming of Galactus on entry, but again Eluge wouldn’t show as a valid target. Ditto with Prof. Dellian Fell’s -3 destroy creature. Standard Ranked game played on iPhone. (Luckily, opponent used his Sunderflock too early and I got the rare win by attacking with the Galactus token.)
Bug in recent match where opponent had Eluge and nothing other than lands out, and I could not target Eluge with anything. I knew it was coming due to Duress, so saved a Shoot the Sheriff for it. Eluge isn’t an outlaw so should be targetable, but the first two attached screenshots show that wasn’t possible. I tried multiple times across a few turns. Next tried to take Eluge out with Coming of Galactus on entry, but again Eluge wouldn’t show as a valid target. Ditto with Prof. Dellian Fell’s -3 destroy creature. Standard Ranked game played on iPhone. (Luckily,…
1 vote
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