MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1449 results found
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Invalid deck bug
After the update today a deck I have been using for months is being flagged as invalid. No cards in the deck appear as red/invalid and when I click save it says: “this deck contains too many copies of a card.” I have 9 nazgul in the deck as it states on the card you may have 9 copies in a deck, and Ive played hundreds of games with this deck. Can you please give me some support? I enjoy using this deck and dont want to stop playing the app because of a bug. Im seeing this on my…
17 votes -
Vault Progress wrong or not working
Vault progress is showing that it's full but when I click to redeem it it brings the waiting for server loading screen then it goes away with nothing happening. I don't remember if I had filled the vault progress or not so could be a visual bug.
2 votes -
Evolution Witness's ability is not working after the first turn it is on the battlefield
Evolution Witness's ability is not working after the first turn it is on the battlefield. I've tried using it's ability to return a card into hand on following turns after the first time it gets +1/+1 counters on it but it does not activate. Why?
1 vote -
Back button in Deck Info screen (premier draft) is non-functional
When in the Deck Info screen within premier draft deck building , there’s a glitch where the back button does not go back to the Deck Builder screen. I’m on iPhone iOS 18.6.2. This happens consistently to me since the Avatar release. The only way to get out of the Deck Info screens is to exit the draft and restart the “Build Deck”.
7 votes -
1 hit guranteed kill?! Bloodletter of Aclazotz + Unstoppable Slasher
So, if you have Bloodletter of Aclazotz on the battlefield and you achieve 1 hit with Unstoppable Slasher you're insta-killed.
This is "working as intended" on the cards, but clearly an interaction in Standard that, shall we say, needs "revision".
13 votes -
Alchemy cards in Historic format
I chose the historic format when creating my deck, I chose the historic gameplay mode when queuing up, I do not include any alchemy cards in my deck, but I still get matched against people with Alchemy cards in their decks. It seems the alchemy set is incorrectly included in the historic playable list.
21 votes -
Mastery Pass Dailies Not Working
I’m not receiving credit for completing the Mastery Pass dailies. This started yesterday and is continuing into today. I’ve tried playing in both Ranked and the bot without success. I’ve also tried different decks without success. I’m using an iPad Pro to play. I haven’t found any “work around” to be successful.
1 vote -
Triggered effect not working. Dina soul steeper, soul warden, scurry oak, Heliod sun-crowned
Dina soul steeper, soul warden, scurry oak, and heliod sun-crowned combination not working as intended. While the life gain, +1/+1 counter and summoned token work , the opponent doesn't lose life. When any other creature triggers the life gain Dina soul steeper's effect does trigger. This combination should in practice cause the opponent to lose one life every time it's triggered and lead to them losing all life.
1 vote -
EOE Card Back Not Working
I have the new EOE card back set as my favorite, but it only shows up on the 'deck details' screen. All new decks I create/import have the basic card back shown in the deck build screen. When I manually select the EOE card back, I see the favorite star, and select it, and it shows up correctly at the 'deck details' screen, but even when I go back to the deck/card view screen it is back to the MTG default skin. When I select any other card back it works as normal, but the EOE back does not work.…
1 vote -
Arena is stuck on "Retrieving asset manifest" on Mac
After yesterday's system maintenance, I cannot get any of my mac machines to get beyond the "Retrieving asset manifest" screen on Arena. I have tried deleting and re-installing Arena with the same result.
I don't know of any workaround, I'd be happy to try a workaround to get this working.
Thanks in advance.
16 votes -
entire application unuseable on mac - all of the UI is glitching and all actions are delayed
entire application unuseable on mac after the Oct 1 update - all of the UI is glitching/flashing and not working
8 votes -
Jump In cards not received
I just discovered that I did not receive any of the cards from the second Avatar Jump In event I played on the day of release. I play in the IOS app. I specifically selected Aang and Musicians in that order. I have a list of the specific cards received that I wrote down if helpful in recreating (image shows the missing Aang featured card; I unfortunately didn’t save the deck to my Decks list). I did receive cards from the other five Jump In events I’ve played. Not sure if one of the forced updates may have been…
2 votes -
Paypal Loop
I've been trying to buy the Final Fantasy bundle, but your checkout isn't working. When I try to login into Paypal, it keeps starting me over. I've input the phone code correctly numerous times, I've tried logging in with password. It always ends with the prompt to put in my email or phone number again. Please fix this, or do you not like money?
20 votes -
Persistent petitioners and rats bug
On arena cards like persistent petitioner that allow multiple copies of the card to be in deck aren't working properly and are making brawl decks invalid
Noted at 4:41am on wed july 9 202511 votes -
Bug in iOS version with exalted sunburn + dlakovan encampment
Had this happen twice. I have 10 sunburn tokens on the board, attacking with dlakovan encampment activated (Thus expecting 1024 warriors to pop into existence attacking), and it just churns as my countdown clock starts running like I haven’t finished making my move, and then crash to a draw.
1 vote -
Unable to log in. Authentication failed: timeout
Attempting to log into my account gives me this 'authentication failed: timeout' error. I get this error on all platforms (windows, android and IOS), and I can log in on these devices with other accounts. About 3 weeks ago I could log in but I have been having this issue for a week or so now.
I have already tried restarting my router, using different networks, uninstalling and reinstalling the game on all devices, flushing DNS and resetting winsock on windows, verifying my account and changing my password, linking steam account, and disabling my firewall.
10 votes -
Error Updating Data After Opening App
I too am getting the Error Updating Data message when my connection to internet is working otherwise. This is on Android. I have tried Uninstaller and redownloading the app, restarting phone, etc.
10 votes -
Draft stop working and I lost my draft token.
Can I get a now draft token?
3 votes -
Ygra, Eater of All not working properly with earthbending
Ygra, Eater of All should turn Earthbent lands (which are creatures) into artifact foods as well as land creatures. He currently does not.
3 votes -
Lifelink not working properly
When you deal lethal damage to a player and that player has a lifelink creature (not first strike), they first go below zero with their life total, but then the life link adds the life while afterwards and they are alive again. I don’t think that should be the case. Lost 2 games because of it and also gems because of it…. Not nice
1 vote
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