MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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281 results found
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Stuck in Waiting for Opponent Even After Multiple Restarts
After Game 1 of a private challenge worked normally, I got randomly sent to the start up menu in the middle of sideboarding. Then, when I tried to challenge the person to finish the match, he got stuck in the "Waiting for Opponent" scene while I remained with "Challenge Sent" or something like that. When I restarted I was similarly stuck in "Waiting for Opponent". This does not resolve with a restart. And it is impossible to access any menu other than friends.
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