MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
947 results found
-
Sparky's Challange disappeared after 2 wins
I'm a new player, after winning the second battle of Sparky's challenge, I didn't get the reward for that battle, and the Sparky's challange event completely disappeared, both from the main screen and the Events tab (Play->Events), and Sparky commented that now I'm ready for the Starter Deck Duel. I'm really disappointed, because I wanted to try out all 3 event decks and get all the event rewards.
4 votes -
alchemy
As someone who has played almost every day for the past year and poured $1700+ into my Standard and Historic collections, the Alchemy changes in Historic make me regret ever playing Arena. Out of 20+ Historic decks only two were playable without swapping for rebalanced Alchemy cards, when they're not even the most broken cards in the format.
I got into Historic because I was a kitchen table player in paper and wanted a more challenging and interesting format closer to what I was use to without using the unsightly and annoyingly cumbersome MTGO platform. Now I can't even escape…
64 votes -
The Arena store is completely non-functional on Mac.
- To reproduce the bug: Trying to purchase anything in the store with money, or clicking on "change payment method", results in the spinning "waiting for the server" icon, which stays there forever and never resolves.
- I'm on Mac. A 2019 MacBook Pro, running Sonoma, which otherwise runs the game perfectly.
- The results are that I can't buy anything.
- I'd expect to be able to buy something with money.
- No point adding a screenshot of the "waiting for the server" screen, I assume you know what it looks like.
- Googling the problem lead me to a Reddit thread where someone said…
11 votes -
EOE Mastery Orbs Wrong Texture
I own the Premium Mastery pass at level 51. Upon completing my game, the rewards screen showed, showing the card style I gained, and a mastery orb. This orb did not look like the black hole, as I assume it should, but instead was a baby blue color.
Steps to reproduce: Be at level 50 or 51, (the bug was observed both times) and gain XP until you level up. Then observe the rewards screen.
Platform: Steam, Windows 11
Actual results: Reward is not showing EOE mastery orb, rather a blue one
Expected results: Reward shows the EOE mastery orb
1 vote -
Fleem
Completed a traditional draft of OM1 but didn’t receive the Fleem reward.
32 votes -
quick draft
Quest to complete 3 Quick Draft matches did not count any matches and rewarded me nothing. It still shows 0/3. Clicking the icon also doesn't bring me anywhere either.
40 votes -
Error Updating Data PC and Mobile
After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.
…
152 votes -
Pixel 10 Pro running Android 16 Arena not opening
I just received my brand new Pixel 10 Pro, which is running the newest version of Android 16. It seems the only app I cannot seem to open is MTGA. I play this game daily and would like this issue to be resolved, since it's a newer phone.Perhaps Arena hasn't been optimized for the new Tensor G5?
4 votes -
bug with sideboard
I lost 2 metagame challenge with Boros Energy because my deck in Traditional Timeless format had only 7 cards in the sideboards. I need reimburdment for both entries
1 vote -
Certain MTG Arena Achievements not working
I have not gotten the "Test of Endurance" achievement even though I have reached a life total of 50 or greater at least 3 times (the most recent game is attached, I had 61 before lifelink damage). I'm playing in the starter deck event. Most other achievements have worked in this game mode. What is different about this achievement specifically? How could I tell if others will not work in certain (non-sparky/direct challenge) modes?
3 votes -
Your game is full of hackers and modders
I’ve said it before I’ll say it again. This game is minimizable and crossplatform meaning people who are playing on pc or phones are using third party apps. No one can prove it and only you can I’m not putting a single cent into this game until it’s fixed. In reality which this is no one is allowed to cheat. So why am I being dealt this problem on a daily basis? In tournaments they would be banned for life for committing to those actions, mind you in reality people do cheat but that is the circumstances they’d be dealt…
40 votes -
final fanasty
MTG Arena Direct Token bug? First time on MTGA here. Just played on MTGA Direct yesterday cuz of final fantasy. Spent like $1000 IRL moneys for gems and used all of it to try to win multiple boxes.
I won my second Arena Direct Challenge for Final Fantasy but the token didn't update or shows 2? Does the number change or will it display two tokens? How do i check and cash out and collect my boxes?
6 votes -
Paradox Engine Isn't Banned
Not sure how you missed it but Paradox Engine is completely legal on Arena in Historic and Historic Brawl. It's banned in Commander for a reason... there's no way you should be allowing it in Brawl. What's the deal? Sheoldred is too powerful to include but cards like Ulamog and Paradox engine are fine for a fun and friendly experience???? Why?
51 votes -
Fleem
Same as everyone else, completed Omenpath Traditional Draft event, as well as purchased the Mastery Pass, and did not receive any of the Fleem Rewards
33 votes -
Spending Orbs is a waste of time
I think spending orbs is a waste of time, just give me the prizes randomly.
I have not written anything here that has been done, but if I am only given this, I believe we can significantly improve the quality of life for players.
3 votes -
Shuffler
The shuffler is completely broken. 6 Games, 3 starting hands with no lands, 2 with 5 lands one with 1 land.
This is absolutely unplayable and this issue has been in arena for years. I stopped playing because of this before and I will again.
36 votes -
BUG: Death by Vanilla creature achievement doesn't fire
The Death by Vanilla achievement (new in the Yargle Day update) is not being completed even though I have won two games casting only creatures with no abilities. I have also made sure to cast at least 5 creatures each game to satisfy its reqs
34 votes -
Missing Mastery Path Mythic Card Rewards
I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.
31 votes -
Achievement not registering
Achievement “your go - win a game where you only cast spells on an opponent’s turn” completed several times and not registering.
27 votes -
Quick Draft Quest
The quick draft quest is still not working. I used my 5K gold to do the Aetherdrift quick draft, went 4/3, did not receive any progress on the "complete 3 quick draft matches" quest or my 1K gold. I play on PC and my Iphone. Also, when I click into the quest to be navigated, nothing happens, I just remain on the home screen tab. Please fix.
46 votes
- Don't see your idea?