MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3835 results found
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Game glitching out when clearing the stack
Game thinks it's my action but cards are still sitting on the stack and it doesn't allow me to do anything except talk to my opponent. Has happened repeatedly since last patch. Android.
6 votes -
Game Freezing when Tokens Removed
On the android system any effect that removes tokens from play, including sacrifice, death, and exile, cause the game display to freeze up.
7 votes -
Mastery Pass gaave wrong Packs
Level 4 of the Mastery Pass gave EoE packs instead of Lorwyn packs
9 votes -
EOE packs instead of ECL packs from pass reward
Level 4 in the premium mastery pass says it comes with three ECL packs, but instead I received three EOE packs.
8 votes -
Incorrect mastery pass rewards
Received wrong packs from mastery pass level 4, got 3 EoE pack instead of lorwyn ones.
8 votes -
Lorwyn Eclipsed Mastery Pass bug
Mastery pass rewards bug - The three packs granted from the 4th level that was supposed to be Lorwyn Eclipsed came out as three Edge of Eternities packs instead.
9 votes -
Wrong packs being awarded
Like others, I did not receive Lorwyn packs when I reached level 4 of the Mastery; I received EOE packs instead.
9 votes -
Sparky
Just get rid of sparky. It's not a hard app to use. My 5 year old figured it out. Sparky is annoying and there is no way to shut off her voice yelling at me every time I open the app or leave a game. I'll try and log in once a week until she's gone.
9 votes -
Stuck and timing out during win
2nd time this week since the update i was about to win and could not do anything. It went straight to timing out.
7 votes -
Freezing on lander play for myself or my opponent, Game responds but lands never show on apple iPad with latest os and latest MTG arena cli
Steps
Play lander, or opponent plays. Lander
Lander card displays
Lands never display to select for myself, for opponent it seems it’s their turn (chat options still says your turn) and eventually gives the you’venot taken action messageRestarting app quickly will rejoin the match and show the cards or proceed after the opponents lander selection
7 votes -
Possible hacker?
I was playing a normal game of BO3 on Pioneer vs the player "iNSETO_MTG".
In the second game, the creature "Quantum Riddler" was played and somehow managed to attack a planeswalker I was controlling with haste. All of this happened on the same turn it was played.
I can't understand why it has haste.
I don't know if it's a bug or a hacker.I have serious doubts. I've attached screenshots.1 vote -
Tend the sprig not working with changeling
Tend the sprig says that after you get the land if you have 7 lands and/or a treefolk you get a token. I had a changeling in play (so I had a treefolk) but I did not get the 3/4 token. If I needed to have the 7 lands in play for the treefolk token to be awarded the "or" should not be in the text
8 votes -
Edge of eternties packs by mistake
At level 4 of the new mastery i should have received 1 lorwyn pack by default and 3 more lorwyn packs from the purchased mastery, instead i got 3 edge of eternities packs, a few friends had the same bug, is it possible to get the actual lorwyn packs? Thanks
9 votes -
Lorwyn Eclipsed Arena Horribly Optimized
The new arena/map for Lorwyn Eclipsed is horribly optimized on PC/Steam. A game will load and then FPS just drops to 5-10. No other arena/map has this issue. Game is basically unplayable on that specific map.
6 votes -
game keeps crashing on android
Game keeps crashing since the new update TMNT every time i play a game or go to use orbs or anything. I have uninstalled and reinstalled 3 times now and still wont work. I am playing on a Samsung S24
7 votes -
Game is freezing
During a bot game I attempted to blink a creature and it caused my game to stop responding. The creature in question was a token copy (via helm of the host) of the mutation stack containing Titania, Protector of Argoth and Vadrok, Apex of Thunder. It is also important to note that my library currently contains several hundred cards (mostly P9) that were conjured there by an oracle of the alpha. Additionally the original Titania/vadrok pile has several equipment attached to it, embercleave and a couple of swords of this and that.
7 votes -
Game is crashing during initial load screen
After the latest update my game will not get past the initial load screen. It gets to “loading initial scene” and then crashes. 2/25/26
7 votes -
There is no L-slot cards in NEO flashback draft.
In new flashback draft NEO - only 14 cards in draft. Land card is missing. As long as this format has tapped dual lands it affects draft so much. For some reason you forgot to turn on 15th slot
4 votes -
Game crash in limited deckbuilding
steps to reproduce:
In draft deck building, try to add basic lands to the deck, then maximize deck again. this causes game ti crash. I'm unable to proceed, since this bug persists even after clearing game assets.platform: android
expectation: no crash
screenshot shows the state where the game froze
5 votes -
Mana flood/drought
I would like your development team to do away with the 50/50 chance of either getting flooded with mana or having a drought. One or the other happens to me consistently in 80% of the games I play. That's not RNG, that's rigged. Get it fixed please. I'm sure I'm not alone in this situation.
6 votes
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