MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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540 results found
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Game crashes
My game crashed after matchmaking. I am assuming this had to do with something related to my opponents name or deck because I played a bunch of games in a row and then just could not get this one particular match to load while using the iOS client.
2 votes -
Waiting for the server and the crashes
In the middle of a game , waiting for the server appears and get stucked until it crashes and game lost…
This is happening since 2 day ago.
try reinstalling and fixing but still the same. Cant play anymore… any solution?3 votes -
Can't Finish Brawl Games
For about three weeks now, while playing Historic Brawl, my game has crashed if it goes past a certain length of time. I have played other formats such as Timeless Best of One and Jump In events, and no matter the length of time, the client doesn't crash. For some reason, while playing Historic Brawl, it crashes all the time. I haven't timed it yet, but I would say around 8 to 10 minutes, my game will crash/close out. Every time I try to go back in, it will attempt to put me back in the…
1 vote -
Match category bug
After I load the game and click the play button in the lower right and then try to switch from the events tab of match category to either find match or recently played the game will either suffer huge performance issues or just crash outright.
1 vote -
Please allow animations to be disabled
The animations on both the card sleeves and in-game slow my game down to the point of crashing. Please allow an option for these animations to be disabled.
16 votes -
Bug in iOS version with exalted sunburn + dlakovan encampment
Had this happen twice. I have 10 sunburn tokens on the board, attacking with dlakovan encampment activated (Thus expecting 1024 warriors to pop into existence attacking), and it just churns as my countdown clock starts running like I haven’t finished making my move, and then crash to a draw.
1 vote -
arena
Arena keeps crashing when I'm in matches. I have to wait for the program to time out, then restart it and get back to my match. I can tell it's happening to other people, as there are often times in matches when they go idle for long periods of time. I'm on a Windows 11 PC, and haven't had this issue before.
17 votes -
Interaction Crashing Over and Over
My game is unplayable currently; anytime I use any kind of damage dealing/destruction card (and I mean EVERY TIME) - the game completely crashes on me.
2 votes -
Companions Screen crashes game
When opening the companions section of the store, the app crashes on my galaxy s24 ultra. This also includes when trying to select an already owned, new companion for any deck.
2 votes -
Infinite loop bug
Infinite loop bug for toph and scute swarm. If you get 250 copies of scute swarm it for one won’t make any more, but the game logic borks while deleting the old copies and crash the iOS app. Had this happen during the game 4 times. Should have made close to 3000 plus scute swarm but bug prevented it. Multiple game crashe.
1 vote -
(Android) Following September 2nd, 2025 patch : game crashes or freezes when accessing Decks
(Android) Xiaomi 11 Lite 5G NE
Following September 2nd patch : game crashes or freezes when accessing Decks
When trying to access the Decks tab, the game crashes back to the "desktop".
Also happens when trying to access Decks from an event (for example Midweek Magic) : I cannot select a deck from my list, therefore I cannot play this event...
Also happens when trying to edit any deck from "Play"
This bug is absolutely replicable, 100% occurence since yesterday's patch.
So for now I can only play my decks that have been previously played from "Recently Played".…
1 vote -
Game crashes when my opponent plays Mortify
My game crashes whenever my opponent plays the card 'Mortify'
2 votes -
return to hand
Game Crashes When Cards are Returned to Hand
1. Either player uses an effect that returns a card to hand, including unsummon, self-bounce
2. Android
3. Whenever either player has a card returned to hand, the app crashes
4. I would expect cards to be returned to hand and the app not to crash
5, i cant really screenshot it and i don't have video capture on my phone1 vote -
Game Crashes
Game crashes immediately after playing certain cards. I've captured one and there is a couple that crashes the game when playing the Jump into Magic the Gathering Final Fantasy event cards. Quite frankly its annoying and end losing or forfeiting matches because I cant play a card or it'll crashes.
2 votes -
Fabled Passage Crashes game
When playing a brawl game with Kotis, I played fabled Passage as my turn one Land, it highlighted the land but never played it and my screen froze and forced me out. Upon reentry to the brawl game, I attempted the same play as above and the same results happened.
4 votes -
Arena crashing on IOS mobile
The app keeps crashing on me. Closing in the middle of matches. I’ve been playing the game on this device for years. This is new behavior as of today.
2 votes -
New FF Set Crashes My Matches
I'm using Android 15 on Google Pixel 9 Pro. MTGA has always worked relatively well on my device, but since the new release of Final Fantasy, certain new cards are causing crashes in the middle of matches when the cards are activated. Right now I'm aware of at least 3 cards causing crashes -Summon: Primal Odin,Summon: Shiva and Summon: Fat Chocobo.
2 votes -
Game crashes on mobile (pixel 7) when cards are returned from battlefield to hand
Bug:
Game crashes when a card is returned from the battlefield specifically to your or your opponents hand. Occuring on mobile only, does not occur on PCPhone: pixel 7
Steps to reproduce:
- opponent plays any card
- play unsummon to send it back to their hand
- game crashesSteps to reproduce
3 votes -
Connection issues during draft games
In the last two days i lost 3 draft games due to connection issues.
Once the game froze as soon as i hit the "play" button and i found an opponent.
Another time my opponent went for a double block, i pressed pass to damage and the game froze.
Another time the game crashed during sideboarding.
I feel like i should have one draft refunded, since 3 games equals a draft, but i even more hope that you manage to solve these issues.
Hope those log files can help, even though i don't know if they are accurate.19 votes -
often need to re-download 11GB of game content after restarting the game
The game keeps crashing and I often need to re-download 11GB of game content after restarting the game. This has happened 3 times in less than a week. This is unbearable. Please fix this bug as soon as possible.
12 votes
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