MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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824 results found
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Alania, Divergent Storm and Nibelheim Aflame - Unable to Copy
Casted Nibelheim Aflame on a 5/6 Hoping to duplicate it in order to do boardwide 10 damage. Alania also survived. Either way, casting should have set off the trigger but it never did. Maybe it has to do with the flashback? Doesn't say on the card that it doesn't work on flashback spells. Guessing it's a glitch.
2 votes -
Unable to install arena on ipad
After clicking install, window popup display is empty. See screenshot.
1 vote -
Infinite Loop
Was about to win a match when my opponent used Marauding Blight-Priest + Exquisite Blood to exploit a loop where if I lose a life the opponent gains a life, but if the opponent gains life then I lose life and so on. Opponent was at 6 life and I had over 20 but I still lost because of the loop. Also, while the loop was in process I was unable to concede, so I had to just sit and watch as I lost life one at a time.
24 votes -
Unable to rank up this season
At the beginning of this season, I checked my ranking but just saw last season’s end ranking with an exclamation mark over it. I don’t gain ranks in ranked matches now. (Username and User number removed for privacy)
1 vote -
Starter Deck Dual and Formats- Bug
I have completed all the deck challenges in the MTG ARENA Starter Deck Duel, but after the recent update this tutorial is stuck in the "resume" status on my home screen. There is nothing to resume, because the whole challenge is completed (already have all 10 decks), and therefore this flag will not clear.
In addition, I am not being able to access the others events and/or formats to play, like historic, draft, etc.
Sincerely7 votes -
Blank board, unable to start match
During the currently running EoE Arena Direct, I received a match loss for a game that didn't even start.
The board loaded but there were no decks, hands, pets, or avatars. Just two timer icons and the blank board. I waited a few minutes to see if it would load, then eventually restarted the app. Upon loading, I noticed I received a match loss for that non-match (I was 1-0 prior).
I spend a lot on these events. Can you help me?
1 vote -
Unable to create or edit deck ?
For the last 2 days I’ve tried to edit my deck and even create a new deck and I’m met with an endless “waiting for servers” loading message even though no servers outages have been reported. I seem to be the only one having this issue at the moment. I’ve done everything besides uninstalling and reinstalling including repairing game files.
1 vote -
NullReferenceException: Object reference not set to an instance of an object and Unable to open game
This is on a fresh install of MTG Arena on my windows laptop (I previously had wiped Arena off my laptop with Revo Uninstaller), Downloaded all of the recent patches as of today (2025-06-29) and thankfully was able to keep arena open for the 20 minutes to claim a quest in discord, but I am still stuck at this screen after the full 20 minutes have elapsed (see attachment).
I attempted to log into Arena on both my iPad and iPhone (again, fresh installs on both platforms, never downloaded it there) to try and claim the sleeves from the quest…1 vote -
All-Out Assault and Mobilize
All-Out Assault gives you an extra attack. Mobilize creates tokens that die at EOT. There does not seem to be any reason that the tokens created in the first combat step shouldn't be able to attack during the extra combat step, but they are unable to.
10 votes -
network
Getting "Network Error: unable to Join Event. Please try again later."
Tried switching decks, closing MTGA multiple times, restarting my computer, and logging out and back in. Nothing is working
7 votes -
Cannot go back in deck builder
In deck builder, when selecting the deck image which takes you to deck details, avatar and sleeve for the deck, you are unable to go back to the card editing, the back button is glitched and it will open the deck name instead
10 votes -
Store won't let me purchase gems=
Richard Bucey
Nov 10, 2025, 8:58 AM PST
Arena play and connection works fine but I am unable to buy gems. The client always gets stuck on Waiting for the Server when I try to purchase. I have restarted and even reinstalled the client several times. please advise thank you.
10 votes -
Songcrafter Mage/MKM split cards bug
Unable to cast MKM split cards with Harmonize granted by Songcrafter Mage.
4 votes -
Daily Challenges and Brawl
Brawl....
To my fault, I only really enjoy playing arena to play brawl. As such i build casual decks just to grind out the daily challenges, such as attack with x amount of creatures. I am finding it very hard to play arena at all lately, as I feel like I am constantly paired against competitive decks, or completely decks that counter what I am trying to do. Usually before the game fully starts. Constantly whenever my daily challenge is attack with x creatures, for example, I end up queueing into decks that are just pure removal, or a…1 vote -
Etali
Unable to cast the spells exiled with Etali in arena cube.
4 votes -
network connection
I completed the player draft portion of my event and now when I click play to play my first game I get a "Network Error" "Unable to join event. Try again later."
7 votes -
Bug: My timer runs out while my opponent is resolving a spell on his turn
During a ranked best of 1 game, my opponent cast Dig Through Time on their turn.
With the spell on the stack, their timer runs out. Shortly after, my timer starts to run, and I get a message that I will lose the game if I do not perform an action.
I am unable to do anything since my opponent's Dig Through Time is on the stack and has not resolved.
After that timer runs out, nothing happens and the game freezes.
18 votes -
Network error unable to join queue.Please try again later
Hello i think since last update i get this message between games "Network error.Unable to join queue.Please try again later."
But the games load normally and i play them, just get that message close it and carry on. i think is a bug.Thank you
1 vote -
Osseous Exhale Broken
Osseous Exhale is unable to be cast during combat even when mana is open and there are attackers/blockers. This was in 2000 gem event. iOS.
7 votes -
Stack cards blocking view of cards beneath them on screen
I just played a game where I had food tokens. I was unable to activate their sacrifice ability because an ability on the stack blocked the box for "activate ability" on the tokens.
Similarly I sometimes can't read cards that go on the stack because they are immediately covered by a triggered ability thus my ability to respond with the knowledge of the card underneath the triggered ability is hampered.
My suggestion is the ability to drag spells and abilities on the stack to a different part of the screen so permanents on that portion of the screen, or other…
29 votes
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