MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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829 results found
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Trinket mage erroneously marked as illegal from timeless format
Trinket mage is marked as banned in the timeless format. Constructing a deck with it results in "deck invalid" popups from the client.
1 vote -
starting hand with mana of the same color
Extremely often my starting hand in limited has only 2 lands of the same color, even after 2 mulligans, despite the 40 card deck having 40 lands equally divided between 2 colors. The algorithm that picks the land in a starting hand seems rigged.
4 votes -
entomb banned in brawl? uncommon entomb removed?
Opened a Brawl deck today that says Entomb isn't legal and the card is removed, however my collection shows I have one? Trying to make people craft the Rare?
3 votes -
Hare Apparent, and "any number of cards named .." cards should be banned in Mid Week Magic Events.
We've all been there. Excited to try out a new format, and then you're just matched with one of THOSE decks. Hare Apparent is currently the worst offender because it's easily obtainable in Foundations
"a deck can have any number of cards named ..." should be banned from Mid Week Magic, because nobody is happy to see how their new deck pairs up against the kid who couldn't be bothered to do their homework, or research anything, and throws out the hare minimum to get by. Sure it's interesting to face it at other casual times as a rare …
1 vote -
Game shutting down after some cards resolving
When Exclusion Mage or Bigfin Bouncer are resolving the game is shutting down in Starter Deck Duel Games.
2 votes -
Near unplayable mana base in Midweek magic
I've played the Midweek magic to try out Lorwyn cards in the premade jump start decks and i chose 'blighted' as an option and combined with gobline. By picking this its given me 5 plains in manabase and there is only one hybrid white card. the deck would run with 9/8 swamps and mountains and the deck now is near unplayable as i cant play the majority of my deck when i draw plains, which keeps happening. It would be great if you could edit the mana base just basic lands or if this can be changed.
2 votes -
Network error after draft
Network Error, unable to join event. Please try again later. This message appeared on after I finished drafting a Premier draft: Teenage Mutant Ninja Turtles. I spent 10,000 coins on the event, these coins are still gone from my bank and I am still unable to play the event.
3 votes -
Cant sideboard in Play-In
After g1 in a Qualifier Play in Match, i sideboarded into another deck. When the second game started however, i was still on the first deck
1 vote -
Vital lands in Midweek event
In Midweek event, and chose Elf +Vivid deck. When combined, the deck has at least 21 cards that need or can use green mana to cast them, but only has 3 Forests and an OvergrownTomb as green sources. That makes this combination borderline unplayable. Island and mountain need to be reduced by 1-2 and replaced with forests.
2 votes -
Trying to access my account
I tried to login but when I did login it says that I was unable to login
3 votes -
Game Freezes
Game freezes frequently! Causing me to lose my matches! The two most recent times froze during combat in my turn. Both when an opponent’s token creature blocked and died. It froze right when the token died. I’m using Sauron, the dark lord commander in my brawl deck, playing on IPhone. When I first noticed the trend my 1/1 orc army was blocked by a 1/1 other token creature my opponent controlled. They both hit eachother then the game froze without resolving combat. At least that’s what my screen showed. My turn eventually timed out and I lose the game.
9 votes -
Mutagen tokens free
Was playing against a mutant/mutagen deck, and the other player could activate their mutagens without paying any mana.
Help!
2 votes -
Locking down and removing abilities isn't working in my white blue deck.
More than one of my white or blue lockdown spells is still giving abilities even when thier abilities are gray.
1 vote -
Freexing games
Hey There , apple user here who plays magic the arena both online and with my boyfreind a samsung user. Ever since the recent large update we have had trouble finishing a game, matches freeze. it doesnt matter of we are online playimg mat hes or against each other, the games always freeze. Sometimes if i close the app and open it back up again , it will take me to the challenge acreen as if im starting a fresh match.
5 votes -
Bugged Land Colours in Lorwin Jump In event
I just entered a Jump In event for Lorwin and it's hard to get consistent mana on my deck because i have 3 forests but no green cards on the deck.
3 votes -
peux plus mettre un compagnon
je n'ai plus la possibilité de changer de compagnon et je ne peux plus changer la catégorie du deck exemple un deck standard que je voudrais passer en historique je peux pas
1 vote -
Ademi shows incorrect text during draft phase
Shows up as "Flash -> Creatures and Artifacts your opponents control enter the battlefield tapped" During deck building text shows up as normal.
2 votes -
Aquatic Subtlety in Alchemy Bo1
I swear if something isn’t done next week about this toxic deck in Alchemy I am deleting this game from all my devices.
2 votes -
Unable to purchase in the store using credit card
When I try to purchase gems from the store I get the following message. I have tried restarting the game and my PC, but it makes no difference. As you can see the error message gives no useful feedback or advice for how to resolve this issue. I have used the card previously on Arena, and I have made purchasing using it on other sites.
1 vote -
Chandra doesn't want to play :(
I've played two consecutive matches as Jace against Chandra in the color challenge and she just stopped playing
1 vote
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