MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2705 results found
-
Ward does not trigger sporadically
I've had two separate occasions where Ward did not trigger upon casting a removal spell.
First occasion: Skyward Spider with Ward 2 and another Ward 2 from Sheltered By Ghosts. I have one of my opponent's Nowhere To Run exiled with seam rip. Opponent casts Wistfulness and taps out, removes Seam Rip. Nowhere to Run re-enters, targets my Skyward Spider, which dies. Ward 2 should have triggered and countered the -3/-3 since opponent could not pay the Ward cost.
Second occasion was similar: Creature with Ward and with a tapped-out opponent was targeted with Bitter Triumph and was still removed…
3 votes -
Marvel Jump In event 2 packs of same color bug
- Bug displays whenever I select "Marvel Super Heroes Jump In" Event to play. It seems to be cause by selecting 2 packs of the same color. I selected "Incredible" and "Uncanny"
- Platform: Android
- Results: When starting a Marvel Super Heroes Jump In Event, I selected my first pack as normal. When I selected my second pack, I was returned to the home screen. Returning to the Marvel Super Heroes Jump In Event results in a screen where my first pack is selected, but no other packs are displayed to select and the option to "confirm pick" is greyed out (see…
4 votes -
Connection Lost... - can't access the game. May 10th 2026
Can't access MTG Arena, Connection Lost.
5 votes -
Game-breaking bug: Stuck and unable to progress in "Jump In! Marvel" event
Game-breaking bug: Stuck and unable to progress in "Jump In! Marvel" event
Hi Support Team,
I encountered a game-breaking bug during the Marvel "Jump In!" event that has left me completely unable to progress.
Steps to Reproduce:
- Joined the "Jump In!" event.
- Picked the first packet: "Genius"
- Picked the second packet: "Support?" (The one featuring Pepper Potts).Upon making the second pick, the game unexpectedly kicked me back to the Home screen.
I tried restarting the application, but I am still stuck and cannot resume or progress in the event.Attachments:
- Game Log File
- Screenshot…3 votes -
"Jump into Marvel Super Heroes" - stuck at second pack selection on MacBook Air (Steam).
"Jump into Marvel Super Heroes" - stuck at second pack selection on MacBook Air (Steam).
4 votes -
Marvel Jump In Event - Pack Selection Not Working
I paid 1k gold to enter the Jump into Marvel event. Selected Scarlet for first pack. Selected Thor for second pack but event did not present the screen to play. Instead, I saw Choose Packets again. Selecting that, I see Scarlet as the first selected packet. And no packets to chose from on the right.
Please refund 1k gold.
4 votes -
Guarilla gorilla
Guarilla gorilla destroyed my equipment… and the creature it was attached to!
Very frustrating as I lost my game in a win a box event because of that bug!1 vote -
"Jump Into Marvel Super Heroes"
I encountered a bug when trying to play the "Jump Into Marvel Super Heroes" event. I went to choose my two packets, but when I selected my second packet, it booted me back to the game's main screen. When I tried to re-enter the event, it had selected my first packet ("lethal") but all other choices for the second packet have disappeared. I tried to choose the "returned" packet originally.
Tried repairing game files and restarting game with no success. I can't even "resign" to try to reboot the event.
Playing on PC.
3 votes -
Michelangelo, the heart not able to be set as a secondary commander
I am not able to set Michelangelo, the heart as a secondary commander with other "partner - character select" commanders. (the other 4 seem to work)
4 votes -
Marvel Jump in bug doesnt let me play
I paid 1000 gold coins and chose two packets, Iron Man and another mono u artifacts. the game kicked me out to the main screen, when i got back to jump in, only a weird screen appears with only the iron man packet and an ampty space(see attached). I am free to play so i feel bad losing 1000 gold for nothing
3 votes -
MTGA: coding error with scapeshift + valakut
There's a bug with MTGA and valakut when scapeshift is cast: it triggers for each time a mountain hits even when the minimum 5-mountain threshold is NOT met. I had 18 life (at least), opponent casts scapeshift, sacs 6 lands (keeping only valakut), drops those 6 mountains, and valakut goes off SIX times, hitting me for 18 life. From my read of the card, it should only have gone off ONCE (since 5 mountains must be in play when the sixth one ETB to trigger valakut). I've lost too many games against this issue.
2 votes -
Jump in problem
Today i tried to play jump in Marvel from the recently played menu, i made the choice of the decks and then the game like crashed and send me to the menu with -1000 coins, if i go now to the play menu unfortunately the Marvel jump in is not playable anymore and the game didn't send me at least the card from the choice. The result is only -1000 coins, that for a free to play player are something. I hope u fix it and send me a play in token or at least the 1000 coins.
4 votes -
marvel jump in
Started the event and selected heroes for hire followed by speedy then was immediately sent back to the home screen when i try to re enter the event it says choose packets but only shows heroes for hire which i cant interact with
3 votes -
Unusable land
In some way i got plains land wich was unusable...
After opponent finish me it's desipeard...
Chek my last game, will not play until get feedback...Android
Sometimes i got disconnects cos of provaider... duno remmeber was it in this game or not4 votes -
Loop detector
When we play in person, we can demonstrate a loop and specify how many times we want to repeat that loop. I love building durdly decks or decks that combo off and I can't really play them on Arena without timing out. As a seasoned software engineer, I think this would be feasible in the Arena game engine with little overhead. I envision a tracker that looks for loops and when it notices one occuring a number of times over some threshold, asks the user how many more times they would like to repeat the loop ( 0 or more…
4 votes -
2 votes
-
Continued Issue with June Rewards
When the rewards for June were sent out on July 1st into my mailbox, giving mythic rewards because of the mixup, I got 10 empty packs rather than packs from Marvel Super Heroes. I then got another message with 5 Marvel Super Heroes packs for my Constructed Rank, but I have not received the 5 packs for the Mythic Limited Rank for June. All gold and other rewards came through without issue.
3 votes -
competitive brawl ban list
I play competitive brawl, i saw that i can use cards that are in the banned list like Mana Drain e Wash Away in my old brawl decks, but i can't use for my new decks. In my last match my opponent use Mana Drain ( i think for the same reason), i think it's a bug, take a look.
4 votes -
4 votes
-
Marvel Jumpstart event became corrupted after selecting the "Mutants" theme pack as my second pack.
After choosing the "Great Lakes Avengers" themed packet I chose the "Mutants" theme packet as my second choice and it sent me back to the home screen Upon re-entering the event I am left at the "Choose One of These Themed Packets" menu with my first packet choice on display but I am unable to hit "Confirm Pick" as the button is greyed out and nonfunctional. Neither Repairing files nor logging out and back in has remedied this bug.
4 votes
- Don't see your idea?