MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3472 results found
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Payment with Paypal or Credit card freeze on white pop-up
I try to buy gems.
If i select Paypal, I can enter my login/pw but then it freezes on a white pop up.
If i selecte credit card, I can enter my details then validate on my phone, but then it Freeze on the "redirect to merchant" screen.
If i close mtga and restart I can get my gems, but this is really a poor experience.I'm on PC Windows 11 (with a strong gaming laptop)
Regards
Florent2 votes -
i try to search for Energy card like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counte
i try to search for Energy cards like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counter it don't work can you fix it
2 votes -
Rule 0 Needs to be added for Arena
We need some way to not go up against decks that we do not want to play against. Instituting a Rule 0 would allow players to actually play against decks that won't either play some gimmick to win in 2 turns or something that can completely counter your deck.
This rule 0 conversation takes place at any sort of game day or event, it's discussed between the players what kind of decks they're running and then they can either swap or adjust accordingly.
Shuffler aside this is the biggest blight to this game because of toxic brawl commanders like Ugin,…3 votes -
Removing of Tibalt Trickery card entirely off of Arena.
I have not even had a chance to even get started to play a match on multiple times due to this stupid, non fun, lame combo that is just not even fair unless you just so happen to have a "Counterspell". Why? Because people keep summoning out 'Emrakul the aeons torn' with it by the 2nd or 3rd Turn of the game.
If not removal, then you NEED TO UP THE MANA COST OF TIBALTS TRICKERY*** To at least 8! And Remove the one from "2" entirely off this game! I understand the goal is to win for most,…2 votes -
Loop detector
When we play in person, we can demonstrate a loop and specify how many times we want to repeat that loop. I love building durdly decks or decks that combo off and I can't really play them on Arena without timing out. As a seasoned software engineer, I think this would be feasible in the Arena game engine with little overhead. I envision a tracker that looks for loops and when it notices one occuring a number of times over some threshold, asks the user how many more times they would like to repeat the loop ( 0 or more…
3 votes -
Restoration Magic does not apply all affects
Restoration Magic Indestructible Fails
Opponent targeted all creatures with X or less mana cost on the board to have their abilities removed and then be destroyed. I cast Restoration magic at base cost. This did not prevent the destruction of the creature despite the creature now having both hexproof and indestructible.
It appears as though the indestructible function of restoration magic does not function as the card reads.
3 votes -
Speed up animation for large amount of triggers or spell on the stack, repeat previous targeting for rest of the copy.
There is a issue with playing a storm deck where you create a large amount of trigger are on the stack, having to click the button for each of the copy of a storm card, and watch a 1 second(ish) animation for each card to trigger can take a minute or more to resolve. I wish to suggest 3 solution. 1.) add a button that appears on large stack that speed up or skip animation for the current stack until it resolve so card like brain freeze can resolve at a reasonable time that both player must opt in to…
3 votes -
Midweek Magic: Historic Pauper allows an uncommon Springleaf Drum
- Give us the steps to reproduce the bug
enter midweek magic: historic pauper event
create a new deck
set filter to colorless
choose springleaf drum (Lorwyn Eclipsed uncommon)
craft additional copies of springleaf drum- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
Android- Enter the actual results you’re experiencing
message states not enough common wildcards
- Enter the expected results of the feature
consume uncommon wildcards or
do not allow uncommon card in pauper event such as springleaf drumAdd any relevant screenshots/videosIf you found a workaround, please add workaround steps.tried to add uncommon wildcards…
2 votes -
add the ability to add opponents to a "no play again" list
While it is possible to place those annoying opponents that spam "Your go" and "opps" ignore, the opponents that really bother me, are the ones that, once they start losing, start running the timer down, every turn, while doing nothing. They haven't gone afk or developed a bad connection, because they always get an action in just before the timer kicks them. I would love the ability to put these immature time=wasters on a "do not play with" list. That would go a long way towards making this random opponent game play more palatable.
3 votes -
Timeless withnout alchemy
Remove alchemy from Timeless make it on par with paper, there is no reason to infest both Historic and Timeless with alchemy cards. Every time i see Hydroponic Architect or Zoneguard iam littlebit closer to uisntalling MTGA and quit MTG forever.
I never talked to somone who enjoys alchemy cards in Timeless, we want Legacy not some hogofogo virtual format that doesnt exist!
4 votes -
can't respond to sorcery with creature ability
After playing Split Up, I was never given priority to sacrifice my creature (Werefox Bodyguard) in response. This is not a sorcery speed ability and I should have been allowed to activate it at some point before resolution though I suspect the fact Split Up requires choosing one of two options may be related to the bug
1 vote -
Issue companion/Change format
Since the latest update, I can't change the deck Format in the deck builder or change the companion. The format menu is hiden behind the menu of the deck and the companion are the one by default, all other companion just don't appear.
8 votes -
Pleas make Sparky go away!
Please make Sparky go away!
8 votes -
Problem with changing Deck companion
I can't change my Deck companion. Despite having a large collection, I can't see any other companions besides the one I assigned earlier. Please help. I've already repaired the game files, but that didn't help. I'm play on PC
7 votes -
Cannot add cards from sideboard when editing deck
When in a draft event and doing deck building, I cannot add cards from my sideboard to my maindeck. Once in a match and sideboarding for game 2/3, I can add these cards to my maindeck again. This makes deck construction very difficult and if you ever cut the wrong card, you can’t ever play it in a game one again. This only happens to me on mobile, and only began within the last two weeks
5 votes -
Issue in Resonating Lute functioning
Faced an issue with Resonating Lute in Secrets of strixhaven draft.
Lute in play, one land untapped, couldn’t cast my prismari charm in opponent’s turn. Resulted in losing a gameI'd appreciate a refund of the draft
2 votes -
bug
Turtles forever is bugged. My opponent selected only 1 card (not 4). The game requires me to submit 2, which I was not able to do so I timed out and lost.
5 votes -
Donnie's Bo Disappeared
Donnie's Bo showed up in a pack I opened on the Arena but is no where to be found in my collection. Nor does it show up if I search for it in "Not Collected"
1 vote -
Companions not loading
My companions do not come up at all when I go to that section when editing a deck. They come up just fine from my profile, but not when I want to apply one to a deck when editing. PLEASE FIX THIS
8 votes -
Lands "unbiased" algorithm is clearly not unbiased or need urgently to be so
Look at that, **********! Three spells and 11 lands you **** morons. What the *? I'm I supposed to believe it's right? You either are cheating or the algorithm needs to be checked you idiotic **** pieces of *. I see mathematical singularities every **** single day I play this ******* piece of ******. How do you engage someone new into this **** outdated system when you have to tell your son he can't play because it's not up to him. "Dad, can I play a card?" "Nope, you have no spells",…
3 votes
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