MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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6042 results found
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store
Every day I go to the store and attempt to buy gems, in vain. Please fix the bug that now prevents me from purchasing anything in the store (since shortly after release of Avatar--I was able to buy the bundles, but nothing since) on Macbook Air 2025 Tahoe 26.1. This is true whether I load game from Epic games or from Steam (though the behavior is different from the two launch platforms).
1 vote -
構築済みデッキの「ワイルドカード〇〇枚分！」表記の問題
ストアにある構築済みデッキに「ワイルドカード13000枚分！」みたいな表記がありますが、100枚しか収録されていない以上どう考えてもワイルドカード13000枚分にはなりません。
おそらく翻訳の問題なのだと思われますが、もとはWildcard Valueといわれるジェム換算？のものらしくワイルドカードの枚数ではないようです。（ジェム換算なのにWildcard Valueって言われるのもわけわからないですがそれはともかく）
現在の表記ですと優良誤認の状態になっているので適切な文言に修正したほうが良いと思います。1 vote -
Unagi Didn't Trigger
I am running Arena on a Mac. My opponent has a Bitter Work in play. They activated its exhaust ability to earthbend 4. They then attack with the land triggering the draw a card ability of Bitter Work. In response to the draw a card ability, I cast a The Unagi of Kyoshi Island. Their draw a card ability then resolves resulting in their second card of the turn being drawn. However, my The Unagi of Kyoshi Island didn't trigger and I did not draw two cards.
1 vote -
Ral Crackling Wit Crashes Mobile
When playing Ral Crackling Wit on mobile the game crashes. Phone is current version of Samsung android as of date 12/14/25 with current MTG Arena version.
Happens whenever Ral is played by player or opponent. It will successfully go on the stack but once resolved it elongates the image then crashes until match has timed out. It works just fine on desktop version.
1 vote -
menu headache
i have been playing basically since this game came out and ever since this new update... every time i switch between the tabs like from ranked to standard or go to events or any menu navigation the little blue flame ball tutorial thing won't stop talking... and starts an intro each time. like if i go to ranked it starts an intro into ranked but if i switch to standard, she starts an intro into standard and if i switch back to ranked it starts all over about ranked and if i go to deck builder im like ahh at this point gripping my hair bc its like every time...EVERYTIME im trying to load into a match or tweak a deck or anything it just wont shut up... so please make it stop
i have been playing basically since this game came out and ever since this new update... every time i switch between the tabs like from ranked to standard or go to events or any menu navigation the little blue flame ball tutorial thing won't stop talking... and starts an intro each time. like if i go to ranked it starts an intro into ranked but if i switch to standard, she starts an intro into standard and if i switch back to ranked it starts all over about ranked and if i go to deck builder im like ahh at…
1 vote -
Deck validation failed
Deck validation failed
I finished drafting and i am unable to submit my deck.
I have drafted only 1 lightning strike and 2 lightning strike are shown and i am stuck.1 vote -
Achievement win best of 3 after losing the first
Down, but not out achievement:
1 played historic best of 3
2 lost the first game
3 won the remaining gamesNo achievement was received.
1 vote -
Commander
This again is not a problem BUT PLEASE READ! I believe there is no reason commander should not be in this game. you should add commander and allow the ability for bots to fill empty slots in custom matches with friends. also please back track and add cards from old commander precons or make new commander precons have arena codes I feel this would make more incentives. You even have some commander cards and a sol ring pet I feel commander is a needed game mode for arena.
5 votes -
Shuffler
I’ve had it happen in paper magic a fair bit but oh my is the shuffler ever terrible. Doesn’t seem to compare to a hypergeometric calculator, irl magic or any other tcg interface.
It almost seems like yall want to profit off of this 🧐
12 votes -
How rigged it is…
This has been going on for 2 days straight now where I get one node away from getting into mythic and arena does the most stupidest **** where it’s preventing me from getting to mythic. THIS **** IS RIGGED! For an hour!!! I went back and forth until I lost 2 in a row with my worst match’s ups, I had to had to mulligan 3 times on that last game. I only went first once…like how much more ridiculous can this get? If this isn’t rigged I don’t know what is. This is seriously frustrating ans y’all need to seriously fix this **** *** system.
This has been going on for 2 days straight now where I get one node away from getting into mythic and arena does the most stupidest **** where it’s preventing me from getting to mythic. THIS **** IS RIGGED! For an hour!!! I went back and forth until I lost 2 in a row with my worst match’s ups, I had to had to mulligan 3 times on that last game. I only went first once…like how much more ridiculous can this get? If this isn’t rigged I don’t know what is. This is seriously frustrating ans y’all need to…
3 votes -
Segregate Alchemy in Brawl
Dear WOTC,
It is no shock that 95% of your community hates Alchemy. It's probably one of the worst ideas you have ever come up with. Not only are the cards completely broken, you force players to have to face them in Brawl. Brawl is the closest product you offer to Duel Commander on Arena, yet you don't adhere to its ban list, you make rebalancings that are not logical according to the power level and force feed players the Alchemy card pool. The result is that a Brawl player who wants to get as close as possible to paper magic has to play with a nerfed Guide of Souls or Teferi, time raveler, while its opponents can play Oracles of the Alpha, Mythweaver Poqs and other completely unbalanced cards. This is terribly frustrating, and makes every Brawl player who likes paper magic want to not ever touch the format again. In fact, personally, the only reason I keep playing Brawl is because MTGO is too expensive, otherwise I would have ditched the format years ago.
My suggestions to improve this situation are quite simple:
1 - Segregate Alchemy from Brawl. You can still have an Alchemy Brawl format for those who wish to play with this card pool.
2 - Remove rebalancings such as Teferi, time raveler, guide of souls, etc. in Brawl. They make no sense in a format where you are allowing Chrome moxes and other incredibly powerful cards.
3 - Get more in line with the Duel Commander ban list. There is also no reason to ban cards such as Drannith Magistrate or Medling Mage. I get it, people want to cast their commanders, but these are cards that are part of a game of Commander, and you do not need to infantilize your Arena players.
4 - We are still missing an incredibly large card pool in Brawl, even from very recent sets. Some examples include Pyrogoyf, Broadside Bombardiers, etc, etc. While I understand that including all new cards is a big effort, you are at the same time producing new Alchemy cards 95% of your community hates. Why not devoting that effort to actually include cards you release in paper sets?While I understand your view might not be aligned with mine, I hope you can give a consideration to some of these ideas, which in my honest opinion, they would greatly improve the Brawl experience on Arena.
Kind Regards,
- A MTG enthusiast that has been playing paper magic for over 20+ years :)Dear WOTC,
It is no shock that 95% of your community hates Alchemy. It's probably one of the worst ideas you have ever come up with. Not only are the cards completely broken, you force players to have to face them in Brawl. Brawl is the closest product you offer to Duel Commander on Arena, yet you don't adhere to its ban list, you make rebalancings that are not logical according to the power level and force feed players the Alchemy card pool. The result is that a Brawl player who wants to get as close as possible to paper…
10 votes -
Matchmaking
The MTG Arena matchmaking system and algorithm for best of one needs to be overhauled. You cannot tell me that it is randomized or a fair matchmaking system whenever I just put together a new deck tonight (Dimir Mill) and proceed to face Azorius Omniscience, 4 out of 5 matches. The 1 match that I didn't play against it, I won because it was an unfair matchup and my opponent was forced to lose due to land flooding.
Stop dictating matches for best of one based on land shorting/flooding and stop doing unfair matches. Let matches be completely randomized. I don't need to draw 7 lands whenever I know I'm going to lose due to the match up. Allow the players to be skilled enough to deal with random deck matches and not win or lose based on what the algorithm says. No one can beat an Omniscience deck on turn four unless they run early graveyard hate. Why match me up against it 4 out of 5 games?
Wizards needs to be open and clear on how the matchmaking and shuffler system works. I understand that best of three is available but it still does the same matchmaking as best of one and takes longer.
There are so many people complaining about the matchmaking in this game it's unbelievable. These types of shuffles don't happen in real life. Get your dev team together and figure it out!
The MTG Arena matchmaking system and algorithm for best of one needs to be overhauled. You cannot tell me that it is randomized or a fair matchmaking system whenever I just put together a new deck tonight (Dimir Mill) and proceed to face Azorius Omniscience, 4 out of 5 matches. The 1 match that I didn't play against it, I won because it was an unfair matchup and my opponent was forced to lose due to land flooding.
Stop dictating matches for best of one based on land shorting/flooding and stop doing unfair matches. Let matches be completely randomized. I…
9 votes -
win registered as loss
In a premier draft of WOE my opponent conceded but Arena registered it as my third loss of the draft
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275 votes -
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Sidequest: Hunt the mark did not trigger on end step when a creature was destroyed, resulting in no flip.
Sidequest: Hunt the mark did not trigger and flip like intended. A creature the enemy had was killed on my main phase with a suplex, then I moved to end step after flipping Jecht that turn. This resulted in moving to the opponent's turn and did not create a treasure token. Log attached. (likely resulted in match lost). This occurred in the best of 1 draft.
2 votes -
Descend
Playing in Traditional Standard. Ruin-Lurker Bat on the battlefield. an 8/9 Kaito, Bane of Nightmares attacks and is blocked by a 2/2 Ajani’s Pridemate and the Pridemate dies. Descend does not trigger at all on the Ruin-Lurker Bat.
2 votes -
Wrong release date Ixalan
Would it be possible to one day correct the release date for Ixalan? Is it in any way possible to CORRECT ONE SINGLE DIGIT?!?!?!
Ixalan was released in 2017 and not in 2018 - it is the very first set in the Arena!How is it even possible that you are unable or unwilling to fix even the tiniest bugs?! You have had FIVE YEARS FOR THIS!
2 votes -
App Crashing Whenever Play Is Attempted
Whenever "Play" or any of the event windows are selected, arena will crash. Cache reset did not fix this issue.
2 votes -
Paradox Haze copy tokens vanishing
I play a taigam master opportunities deck in brawl, and I have noticed when I have two Paradox Haze copy tokens in play (with the real one suspended for the second time), and I play a card (the one ring is the most recent) that moves to the same area, both paradox haze tokens vanish, and I stop getting their effect.
1 vote -
同名カードの能力が同時にスタックされた場合、どのカードの能力であるかわからない(Android)
同名カードの能力が同時にスタックされた能力が、どの能力がどのカードの能力であるか判別する方法がありません。
例：添付画像のように、「ウロボロイド」が複数並んだ状況では、パワーが高い「ウロボロイド」を先に解決し、パワーが低い「ウロボロイド」を後に解決することでクリーチャーのパワーを最も上げることが可能です。
しかし、能力の解決順を選択する画面ではどちらの能力がどちらの「ウロボロイド」の能力か見分けることができません。なお、PC端末ではスタックされた能力にカーソルを合わせることで盤面上のカードが光るため、見分けることが可能であることを確認しております。しかしAndroid端末では同様の見分け方ができず、困っております。
2 votes -
Ozai Mana Tracking Bug
On 29/11/2025, I had a [Ozai, Phoenix King] with 4 red mana in my mana pool from the Firebending ability. I cast [The Last Agni Kai], having Ozai fight the opponent's [Walltop Sentries].
What I think should have happened: I spent 2 mana to cast Agni Kai, leaving 2 in the pool with the spell on the stack. Ozai fights the Sentries, I get 4 additional red mana; when Agni Kai finishes resolving and state-based actions are checked, I should have 6 red mana in their pool, so Ozai's static ability would give it indestructible and flying as SBAs are checked and so it shouldn't die to the Sentries' deathtouch.
What Arena did: Resolved the fight, gave me a single red mana in their mana pool, leaving mewith 3 mana, Ozai died. I then go on to lose the game due to this interaction.
On 29/11/2025, I had a [Ozai, Phoenix King] with 4 red mana in my mana pool from the Firebending ability. I cast [The Last Agni Kai], having Ozai fight the opponent's [Walltop Sentries].
What I think should have happened: I spent 2 mana to cast Agni Kai, leaving 2 in the pool with the spell on the stack. Ozai fights the Sentries, I get 4 additional red mana; when Agni Kai finishes resolving and state-based actions are checked, I should have 6 red mana in their pool, so Ozai's static ability would give it indestructible and flying as SBAs are…
1 vote
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