MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3282 results found
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Product Suggestions - Personal Ban list
I want to play magic for the fun of it, using creative strategies and fighting against other creative decks. I do not play the game to win with the best deck possible. It's hard to to have fun when I'm fighting against the same 3 meta decks over and over and over and over and over again. It's so boring!!!! Adding a small personal ban list of even just 1 card in non ranked play would allow matchmaking to feel so much more refreshing! In real life I'd refuse to play against decks with the small handful of cards that absolutely ruin all fun in the game for me anyways, so why should that be different online? Even getting data on the cards people don't like playing against can provide helpful insights to card design in the future.
I know this feature will never see the light of day, but I still can't wait for the day I never go against another BORING Ouroboroid deck. Another boring, overpowered, anti-fun card will replace it of course, that's just how the meta goes these days in standard, but hopefully that next card won't be in what feels like 50% of all decks played against.
I want to play magic for the fun of it, using creative strategies and fighting against other creative decks. I do not play the game to win with the best deck possible. It's hard to to have fun when I'm fighting against the same 3 meta decks over and over and over and over and over again. It's so boring!!!! Adding a small personal ban list of even just 1 card in non ranked play would allow matchmaking to feel so much more refreshing! In real life I'd refuse to play against decks with the small handful of cards that…
4 votes -
Too many identical cards for opponents deck
Opponent played 6 identical cards. How. 4 of each kind only allowed.
2 votes -
Wildcard purchase error
When attempting to purchase the 4x rare wildcard I get an error and a duplicate transaction message.
7 votes -
Test of Endurance achievement
I reached a life total of 50+ in a Starter Deck Duel using the Vampiric Hunger starter deck (on a Mac). After the match, I wasn't awarded the Test of Endurance achievement.
The tooltip on the achievement states that games against Sparky and Direct Challenges won't qualify, but Starter Deck Duels aren't either of those, are they?
2 votes -
Premodern in Arena
I wanted to ask if you have any plans to add the Premodern format to the Arena platform in the future. It would be fantastic if you did! The format is constantly growing worldwide; it's the true Magic that many of us love, and we would be thrilled to be able to play it on Arena! Thank you very much!
5 votes -
i try to search for Energy card like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counte
i try to search for Energy cards like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counter it don't work can you fix it
2 votes -
Achievement not working
Today I accomplished three achievements under Color Mastery: Green. “Turbo Mana”, “Count the Counters”, and “No, Bigger than That”. None of them registered as completed on the achievements page.
3 votes -
Modern Format
It seems clear that WotC won’t remove Alchemy cards from the Historic format, despite it ruining the experience for players that want to play decks that can exist outside the electronic format. Honestly, I don’t understand the resistance, since the change might encourage players to buy cards in the real world.
This said, why doesn’t WotC include the Modern format (which would explicitly exclude Alchemy)? I won’t hold my breath…
5 votes -
Rule 0 Needs to be added for Arena
We need some way to not go up against decks that we do not want to play against. Instituting a Rule 0 would allow players to actually play against decks that won't either play some gimmick to win in 2 turns or something that can completely counter your deck.
This rule 0 conversation takes place at any sort of game day or event, it's discussed between the players what kind of decks they're running and then they can either swap or adjust accordingly.
Shuffler aside this is the biggest blight to this game because of toxic brawl commanders like Ugin, Sanar, Kotis, Maralen, High Perfect Morcant, etc that can make the game completely one sided with no response unless you're lucky, but the shuffler usually doesn't make it so.
If not a rule 0 then we need something to change in the programming that if a game is conceded before even turn 1 takes place the person conceding shouldn't be marked as a loss. No game took place, why is it marked as a loss?We need some way to not go up against decks that we do not want to play against. Instituting a Rule 0 would allow players to actually play against decks that won't either play some gimmick to win in 2 turns or something that can completely counter your deck.
This rule 0 conversation takes place at any sort of game day or event, it's discussed between the players what kind of decks they're running and then they can either swap or adjust accordingly.
Shuffler aside this is the biggest blight to this game because of toxic brawl commanders like Ugin,…3 votes -
Removing of Tibalt Trickery card entirely off of Arena.
I have not even had a chance to even get started to play a match on multiple times due to this stupid, non fun, lame combo that is just not even fair unless you just so happen to have a "Counterspell". Why? Because people keep summoning out 'Emrakul the aeons torn' with it by the 2nd or 3rd Turn of the game.
If not removal, then you NEED TO UP THE MANA COST OF TIBALTS TRICKERY*** To at least 8! And Remove the one from "2" entirely off this game! I understand the goal is to win for most, I wanna have a great duel and an 15/15 on round 3... is not fun to me! I've been playing magic for years, I've seen a lot of different decks by now and how MTG have evolved over time- but this destorys my ability to even wanna play everytime this has been an issue now.I have not even had a chance to even get started to play a match on multiple times due to this stupid, non fun, lame combo that is just not even fair unless you just so happen to have a "Counterspell". Why? Because people keep summoning out 'Emrakul the aeons torn' with it by the 2nd or 3rd Turn of the game.
If not removal, then you NEED TO UP THE MANA COST OF TIBALTS TRICKERY*** To at least 8! And Remove the one from "2" entirely off this game! I understand the goal is to win for most,…2 votes -
Loop detector
When we play in person, we can demonstrate a loop and specify how many times we want to repeat that loop. I love building durdly decks or decks that combo off and I can't really play them on Arena without timing out. As a seasoned software engineer, I think this would be feasible in the Arena game engine with little overhead. I envision a tracker that looks for loops and when it notices one occuring a number of times over some threshold, asks the user how many more times they would like to repeat the loop ( 0 or more ). I think this feature would bring a lot more diversity to arena and better align it's capabilities with paper magic.
When we play in person, we can demonstrate a loop and specify how many times we want to repeat that loop. I love building durdly decks or decks that combo off and I can't really play them on Arena without timing out. As a seasoned software engineer, I think this would be feasible in the Arena game engine with little overhead. I envision a tracker that looks for loops and when it notices one occuring a number of times over some threshold, asks the user how many more times they would like to repeat the loop ( 0 or more…
3 votes -
Asset Error Detected
Of course, as per usual(what else would anybody expect from WoTC and Hasbro?), the new update screwed things up and made the app unusable. Every time I open or restart the app I get hit with a loop of "ASSET ERROR DETECTED, Arena will relaunch to verify asset contents." leading to the app restarting and then hitting me with the exact same message. How incompetent do y'all have to be, or how little does WoTC/Hasbro have to care, for y'all to ***** things up with basically every single update for a freaking card game app? This is just plain pathetic.
5 votes -
BRAWL MATCHMAKING IS GARBAGE
Maybe have some kind of matchmaking for brawl. I have 29 basics in my deck and my opponents have off color fetches, optimized mana bases with 2 mana accelerants, Akroma's will, I got EMRAKUL THE AEONS TORN'd on like turn 7. Played 4 games and got absolutely stomped in all of them. My oponents have actual interaction like path to exile and I have abrade because it came in starter decks. My deck is legit worse than most precons because I had to pick from what I had lying around from zendikar rising standard. This isn't fun. I'm not spending a dime on this client until something is done to address this absolute ******** matchmaking.
Maybe have some kind of matchmaking for brawl. I have 29 basics in my deck and my opponents have off color fetches, optimized mana bases with 2 mana accelerants, Akroma's will, I got EMRAKUL THE AEONS TORN'd on like turn 7. Played 4 games and got absolutely stomped in all of them. My oponents have actual interaction like path to exile and I have abrade because it came in starter decks. My deck is legit worse than most precons because I had to pick from what I had lying around from zendikar rising standard. This isn't fun. I'm not spending…
5 votes -
Restoration Magic does not apply all affects
Restoration Magic Indestructible Fails
Opponent targeted all creatures with X or less mana cost on the board to have their abilities removed and then be destroyed. I cast Restoration magic at base cost. This did not prevent the destruction of the creature despite the creature now having both hexproof and indestructible.
It appears as though the indestructible function of restoration magic does not function as the card reads.
3 votes -
Midweek Magic: Historic Pauper allows an uncommon Springleaf Drum
- Give us the steps to reproduce the bug
enter midweek magic: historic pauper event
create a new deck
set filter to colorless
choose springleaf drum (Lorwyn Eclipsed uncommon)
craft additional copies of springleaf drum- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
Android- Enter the actual results you’re experiencing
message states not enough common wildcards
- Enter the expected results of the feature
consume uncommon wildcards or
do not allow uncommon card in pauper event such as springleaf drumAdd any relevant screenshots/videos-
If you found a workaround, please add workaround steps.tried to add uncommon wildcards outside of the event in regular deck builder mode. Same error message persists - not enough common wildcards.
- Give us the steps to reproduce the bug
enter midweek magic: historic pauper event
create a new deck
set filter to colorless
choose springleaf drum (Lorwyn Eclipsed uncommon)
craft additional copies of springleaf drum- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
Android- Enter the actual results you’re experiencing
message states not enough common wildcards
- Enter the expected results of the feature
consume uncommon wildcards or
do not allow uncommon card in pauper event such as springleaf drumAdd any relevant screenshots/videos-
If you found a workaround, please add workaround steps.tried to add uncommon wildcards…
2 votes -
add the ability to add opponents to a "no play again" list
While it is possible to place those annoying opponents that spam "Your go" and "opps" ignore, the opponents that really bother me, are the ones that, once they start losing, start running the timer down, every turn, while doing nothing. They haven't gone afk or developed a bad connection, because they always get an action in just before the timer kicks them. I would love the ability to put these immature time=wasters on a "do not play with" list. That would go a long way towards making this random opponent game play more palatable.
3 votes -
can't respond to sorcery with creature ability
After playing Split Up, I was never given priority to sacrifice my creature (Werefox Bodyguard) in response. This is not a sorcery speed ability and I should have been allowed to activate it at some point before resolution though I suspect the fact Split Up requires choosing one of two options may be related to the bug
1 vote -
Issue companion/Change format
Since the latest update, I can't change the deck Format in the deck builder or change the companion. The format menu is hiden behind the menu of the deck and the companion are the one by default, all other companion just don't appear.
8 votes -
Pleas make Sparky go away!
Please make Sparky go away!
8 votes -
Problem with changing Deck companion
I can't change my Deck companion. Despite having a large collection, I can't see any other companions besides the one I assigned earlier. Please help. I've already repaired the game files, but that didn't help. I'm play on PC
7 votes
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