MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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428 results found
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Can we get the Yargle Day sale back?
The Yargle Day sale for Yargle cosmetics was so fast. I'm sure I'm not the only one who missed it. Can we get it back for another 24 hours? I think it's a fair ask considering all the issues with achievements not working, and since we still have a week to work on them.
Would love to spend some gold on Yargle stuff. Please bring the sale back!
1 vote -
The Black Sun Appa Compainion is busted / affecting match loading. I have logs.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.Is what I get in the logs over and over, matches never get past mulligan.
Posted a request earlier, but then looked at the logs and this is the problem it seems.
1 vote -
Starter Decks not received and Alchemy Play button bugged out
I am a returning player. When I first played MTG Arena, I (apparently) completed the green Colour Challenge and received the Starter Deck as a reward as normal when I first played. Now I came back and finished the rest of the Colour Challenges, did also receive the other Starter Decks, but they are shown in the Deck Editor grayed out, telling me I am missing some cards. Yet I can clone the decks and then play with the clones. It seems to me that I have the cards but the Deck builder hasn't noticed yet.
Also, when I try…
1 vote -
Permanents not visible in scroll panel Bug
When using weapons manufacturing and repurposing bay, sometimes permanents will disappear from the scroll panel.
At first, when you get to 2 rows, permanents in the scroll panel appear offset and you have to click above them to actually select them. Later in the game I have found permanents will not show up in any of the panels, hovering the area indicates not just a visual bug as they do not pop up in zoomed view when the area is hovered with the cursor.
once I removed, or added more permanents to the panel the missing item would be visible…
1 vote -
Can’t add land to deck in cube
In chromatic cube draft on iOS, selecting Spara’s Headquarters to add to draft deck instead brings up menu to purchase cosmetics.
1 vote -
EoE quick draft lag and freeze
Very disappointed. EoE quick draft had lag, freeze, and crashed. Resulted in missed steps, triggers, and misplays... unfortunate, is there a refund process?
2 votes -
Unbalanced matchmaking
Why does your game keep offering unbalanced matches where other players have worse decks than mine, but still get to beat me without even trying to attack for the first time due to the cards I get. Don’t bring the argument that I don’t have the right pack of cards because I already got some of the best combination to make the game competitive, but all this nonsense will make me eventually leave this game because there’s no fairness. I don’t want to win every game, I just want to have fun and get a competitive game, no matter what…
1 vote -
hexproof isnt hexproof
why did my creatures that all had hexproof get targeted by a spell?
are the destroy all cards that overpowered or did i miss something or was that player cheating?2 votes -
BRING BACK FINAL FANTASY AVATARS
THE DECEMBER 5TH DROP IS COMING SOON! I NEED THAT SEPHIROTH AVATAR GIVE US ONE LAST GO!
I MISSED OUT MAN DON'T FOMO ME!2 votes -
weekly and daily rewards don't fully reset
Sunday Dec 21 my rewards for both daily and weekly were reset except it said I had 3 wins. (i haven't played since the reset). Last day I played I had 3 wins. This has happened multiple Sundays in a row and since rewards are weighted highly on your first 4 wins I'm missing out on a lot of gold and gems.
2 votes -
susurian dirge craft issue
french translation is wrong i lost severals games because of miss translation it said each opponent in english in french is for each player
2 votes -
Fleem
Despite playing in a OM1 traditional draft in September, I have yet to receive the Fleem cosmetics. Please let the people dream! Give us Fleem!
1 vote -
Unable to See Opponent's Life Total
I was one game away from winning the fourth round and proceeding to day two, and suddenly I was unable to see my opponent’s life total for the final two games. I wasn’t keeping a close eye on it at the start of the game and when I realized the total was missing I was basically playing blind
3 votes -
Val, Marooned Surveyor
Not all cards that contain discover, investigate, scry, surveil, or seek trigger the effects of this card. If there is a limit, it should be mentioned. If it’s just some cards were missed then please fix it.
2 votes -
Critical Bug: Daily Quest Timer Constantly Resets, No Quest Granted Since I started playing the game
"I have restarted the client multiple times."
"I have played multiple games to try and force a refresh."
"I have uninstalled and reinstalled the mobile application."
"I confirmed my local time zone is correct (PST/EST/etc.)."
"I have waited through several full daily resets (3 AM PST/6 AM EST)."I am realizing that I have been playing the game for weeks without any daily quests bc this is always how the timer looks.
I feel silly that I'm just noticing it now but I am also a new player. One who has spent money to try to enjoy the game or…1 vote -
lag stack - animation desync
A well known issue is the when the stack animations are too many, you can't make take your turn, because you time out and you miss it.
Known "solution" is to restart the client every turn.
Actual solution is to disable animations or speed them up.
2 votes -
Harmonize + creature tap game state frozen- match loss due to missed turns
This card asked to tap a creature, which also produced the tap mana R to play the spell. This put the game in a frozen state, kicked me out. The turn was skipped, and the match was eventually lost
1 vote -
Game crashing
Game keeps crashing when I go to cosmetics in the store. Please help me. I’ve force closed, turned iPhone 12 off and on and I have uninstalled and reinstalled twice and this is still happening.
1 vote -
Daily Quest Never Resets - Stuck 'WAITING'
I started playing last week for the first time ever, it was not initially doing this and quests were functioning normally. Now:
My daily quest does not reset ever and has a 24H timer which, upon reaching 0 each day, goes straight back to 24H waiting. There is therefore never any quest for me to complete.
It has been doing this for around 4 days now, and I am missing out on a lot of mastery progress. There was no obvious cause for this starting to happen except playing the game normally. I am a new player getting into Magic…
1 vote -
Daily Quest XP not adding to Weekly Win Rewards XP and Daily Win XP
I just won a game that completed the Daily Quest, which was worth 500 XP; the Weekly Win reward, which was worth 250 XP; and the Daily Win reward, which was worth 25 XP. After the Victory Screen it showed total XP rewards as 275 XP. However, it should have displayed 775 XP. I can't tell if I missed the 500 XP in the mastery bar or if it is just a display issue.
3 votes
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