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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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560 results found

  1. manifest

    Unexpected Request interaction with Manifested creature

    Platform: PC

    Hello, I cast Unexpected Request on an opponent's manifested creature, gaining control of the creature until end of turn. I then attempted to view the front face of the manifested creature to be able to determine if I could turn it face up, but was not able to view the front face of the card in the client. Per the comprehensive rules and after consulting a judge, I believe it should be possible to view the front face of the card in this situation.

    1 vote

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  2. Broken Cards, Balance and Standard

    Did a bunch of people who played MTG 2 times, and lose both games get hired to be the balance or design team for these cards the past few years? Because the common theme is cast one card and win the game. What has happened to this game? This game used to be fun. It used to be interactive. You used to be able to play your deck and not have to worry about your opponent casting one card and the game just ends. Why has this become a theme? You can call them what you want, a "build around"…

    7 votes

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  3. Ugin, Eye of Storm ability not working as text says it should

    Ugin, Eye of storms says “ Whenever you cast a colorless spell, exile up to one target permanent that's one or more colors.” Whenever I trigger this ability of his, it only targets nonland permanents with one or more colors and does not target lands but should since lands are a permanent with one or more colors

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Kenrith's transformation bug

    I was playing brawl and my opponent enchanted my commander, Toph, the First Metalbender with Kenrith's Transformation. When I hovered over the card, it appeared the effect of the aura was active, she was green and the text was greyed out, but her abilites were still active and her endstep ability still triggered. You can see in the screenshot I attached my artifacts were lands in accordance with her first ability. This held true for artifacts played after she was enchanted. So it seems lik eher abliiates were not actually turned off, even though the UI was showing them as…

    2 votes

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  5. Sealed Games 3 times in a row second.. first 3 games..

    Seaed.. 3 games.. 3 times I go second.. 3 losses ... this is ridiculous, i'd be embarrassed to have a game that constantly makes a player go second when it is well researched and found to be a very very very distinct advantage and in a comp I just paid for I go second 3 times in a row.. for the first 3 games....

    It's pretty easy to see how debilitating that situation is how people would see your game for the **** it is... simple simple rules of fairness could be implemented, no more than 2 seconds in a…

    1 vote

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  6. card images invisible during gameplay

    Card Images are invisible. All I see is the text and the card outline. Arena is unplayable like this. Need help asap. TIA.

    I'm on an i7 with 8GB RAM and a 9500 GT and Wireless N. Please see attached screenshot.

    1 vote

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  7. Control target creature incorrect triggered effects/interactions

    Playing on Arena, I have a Sauron deck and I have been notcing a couple incorrect rules interaction when it come to taking control of target opponents creature. For example, I played Hijack (gain control of target creature until end of turn, it gains haste) on an opponents creature that had attached Ultima Weapon. Upon attacking with said creature, the trigger for Ultima weapon went to my opponent, and they destroyed the creature I was attacking with, instead of me destroying their creature. These kinds of missed/incorrect triggers and interactions are becoming more noticable as I play this deck

    1 vote

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  8. incorrect rule interaction

    I was playing a ff draft. My opponent had a 2/2 flying Ahriman attacking and I had a 8/8 Diamond Weapon. Ahriman also had trample thanks to fat chocobo. Considering that Diamond Weapon has "prevent all combat damage dealt to him", I blocked, but then the oppponent managed to deal 1 damage to Diamond Weapon and 1 damage to me (resulting me at 0 life points and losing the game) like deathtouch and trample was working as usual. I do not have the log, but this is my last game played (geliximo@hotmail.it). I got my third loss for…

    1 vote

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  9. Incorrect rule interaction

    It didn’t let me play sarkhan’s resolve on my minion even though it is an istant

    1 vote

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  10. Bug report with life link

    If you deal death damage to your opponent but they have life link it will allow the game to keep going. My opponent was at 12 life and had one 2/2 creature with life link to block. I hit with a 14/14 creature with trample so i whould have dealt 12 direct damage to end the match and even seen the life point counter say 0 but then his life link kicked in and he survived with 2 life point. The rules say once the life points hit zero the game ends and this isnt the 1st this has happened.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Mobile menu UI is not very accessible

    The menu buttons and text are really small, e.g. the little tips that show up when you open your inbox, and the arrows to go from one tip to the next. Or the general sections button of the menu(in the top navigation bar)

    1 vote

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  12. Mobile Game crashes every 10-20 seconds

    The draft I have been attempting to play is unplayable. I cannot get to three game actions between crashes. When I reconnect the countdown timer is already there.

    When I reconnect I see this garbled text (screenshot provided)

    I would like my most recent gem purchase refunded

    1 vote

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  13. Avatar legendaries

    None of my mythic Legendaries from Jump In are populating into my collection, and I can’t even see them if I check the “not in collection” filler. Aang, Zuko, Azula, Hei Bai, they are all missing. The screenshot have no filters on, just the text filter.

    1 vote

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  14. Buster Sword kills own creatures when transferring it.

    When transferring Buster Sword from one creature to another, it frequently kills the creature it leaves. I have not been able to find any effect text on the card that says this should keep happening. Is there a reason creatures keep dying when I unequip the sword?

    1 vote

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  15. Card info missing

    I logged into play a few games of mtg, but while in the game the Mana cost of creatures was missing as well as the entire top text block. Logged out and closed the app and reopened it to try again. Second time produce the same results

    3 votes

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  16. Visual

    Visual bug when placing land(samsung). The land card, typically 4th or 6th one placed down, will not go to the bottom left, and instead stay right where you placed it, blocking all text and creatures under it. Please fix soon, it heavily hinders gameplay

    1 vote

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  17. Wrong Rule interaction

    On Arena on PC.
    During a match, Elenda, saint of dusk was destroyed by an instant called tribute to hunger. Elenda has hexproof from instants.

    1 vote

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  18. Unable to sacrifice food token to clear ward on Agra

    The legendary beast with ward, sacrifice a food token did not allow me to use my food token to get rid of their ward and exile it.

    I'm not sure if I misunderstood the text, but I sacrificed the token and the ward did not drop.

    1 vote

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  19. sorry no screen shot avaliable. I had 2 defenders, opponent had buffed creature with menace and first strike. I tried to double block it sai

    Menace did not allow me to double block creature. I am playing on steam. I had two defenders to block with. I clicked them both and it would not let me attach the block string from the two to the one creature with menace. When i set one creature to block it at a time it let me attach but told me insufficient number of blockers and did not let me attach another either. he had no protection. only first strike. and +1/+1 counters on it. Nothing on the card prevented any attribute of any cards to block it…

    1 vote

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  20. Bugged interaction between the cards Urabrask's Forge and Blacksmith's Talent

    The cards Urabrask's Forge and Blacksmith's Talent both are "At beginning of combat on your turn" and do let you chose the order using "Auto order triggered abilities" on "off" but no matter the order, the Blacksmith's Talent always triggers first. The game should trigger Urabrask's Forge first.

    To be specific with the effects, by the rules, you would be able to put Blacksmith's Talent on the stack first and then Urabrask's Forge and you would get the creature first and then be able to pick an equipment to equip to the new token.
    It does not work like…

    1 vote

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