MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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482 results found
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BUG - game crashes when selecting deck in color challenge
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Give us the steps to reproduce the bugnavigate to "Color Challenge" event
select blue challenge (with all 5 challenges complete)
click on the deck above the play button that says "aerial domination"
this triggers an infinite load screen. -
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC - Steam
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Enter the actual results you’re experiencingloading screen "Waiting for the Server" that never loads and bricks the game
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Enter the expected results of the featurenot sure, I thought maybe there were other blue decks I could choose from or something.
Add any relevant screenshots/videos
…If
2 votes -
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Missing third daily quest
Hi, I play on android and for a couple of days I only get two daily quests and a weekly one. The third daily quest slot is always waiting for a new quest, even though the timer is at 00:00 see screenshot attached.
Please also note that the game crashes really often on android i.e. every 2nd/3d game.
Best,
Udo11 votes -
iOS app crashes with special animations like +1/+1 or saga animations
iOS app crashes with special animations like +1/+1 or saga animations
Has happened in multiple games across multiple decks and multiple times in the same game
1 vote -
Mobile Game Crashing During Matches Premier draft when crewing vehicles
I completed a Final Fantasy Premier draft then started playing my matches. The game was crashing frequently, and I realized it was happening every time I tried to crew my vehicle. I'd like to get a refund on this draft as my deck feels unplayable knowing I cannot crew the vehicles. Please address this bug as well of course. Thank you. Still love the game.
1 vote -
Jump In - Stuck, Can't Play
I encountered an error with the jump in event.
While playing on mobile my internet crashed and disconnected me from my match. Upon reconnecting to the internet it allowed me to start a new match, which I did. After completion I did not receive my win reward and still cannot resign or queue for a new match.
I logged in on my pc to check and it is also stuck on the pc version of the game.10 votes -
Game crashed during quck draft match, stuck on loading screen
Was playing a Foundations Quick draft match when my game froze. Had to close the app and when I tried reopening it got stuck on the loading screen. Samsung Galaxy S23 Ultra
2 votes -
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel or I would assume any card with searches the deck. I mean I might have lost anyway but it kind of ruined my two draft games there. I couldn't even run the game till I reinstalled it after I got the Android 15 patch I'm on a Motorola 2023 edge Plus android 15
2 votes -
server issue?
weird stuff is happening today. i boot the game fine, though the "connecting to the server" with the spinning loading icon did take a bit longer than usual, but i either cant find a match, or the 2 times i did it doesnt progress correctly. first of said 2 games I was on the play and got my opening hand, chose to keep, and when the clock ran down for opponent, the game crashed. second game it didnt even load any hands and this time the timer ran all the way down and nothing happened. tried to concede and…
14 votes -
quick draft loss after disconnet
Quick draft crashed
Game crashed twice during quick draft and i got two losses.
3 votes -
Whenever I cast Torbran or Questing Beast my game crashes on IOS
When I play my solid Red goblins in brawl, everytime I cast Torbran, Thane of Red Fell (My Commander) the game crashes & will not let me rejoin at all.
The same thing happens when I cast Questing Beast when I play my Green/Red deck in brawl1 vote -
Android app crashing when ending a game Historic BO3 Play (win or lose)
Hello,
It is some days that on my android device Arena Is crashing when ending up a game..
Either win or lose..
Whoever me or my Oppo are conceiding
And with every lethal Attack.I attached screenshot where i'm conceiding, the screen blurred and the app crashed and closed itself
Thanks for help
1 vote -
Hospital room crashes mtga on pixel phone
Playing on my pixel phone hospital room (the room card) bugged out and made me restart the app and rejoin the game, making the card unplayable. Lost two games with it in my hand. Very frustrating.
1 vote -
Game instantly crashed when "Knight of the Ebon Legion" or "Heliod, Sun Crowned" add a counter.
Game instantly crashed when "Knight of the Ebon Legion" or "Heliod, Sun Crowned" add a counter. this happens every time the effect triggers
1 vote -
Casting Faithless Looting with flashback crashes Android client.
I haven't had this issue until the most recent update, but in Timeless, when I cast Faithless Looting with flashback the client freezes and exits the program. Seems to be pretty consistent, has anyone else experienced this?
1 vote -
Through the Omenpaths Premier Draft Error
I used 10,000 coins to enter a Through the Omenpaths Premier Draft event on iOS. After completing the live draft, the event crashed while deck building. After restarting the mobile app, the Premier Draft event no longer exists, and the 10,000 coins are still missing from my account.
5 votes -
Games keeps on crashing even with stable internet. It keeps on disconnecting even with stable internet.
The game keeps on crashing and disconnecting even with stable internet. I play on PC/Laptop and my specs are acceptable. I tried lowering the graphics but it still keeps on disconnecting. Need help with this matter, the game is no longer fun when you can't play properly.
1 vote -
Cheating
Quit dictating how I play the game just because you want me to play a card because I can doesn't mean I have to or should. It's ridiculous when the game does this you can tell it wants you to play this way because when you don't it gives you trash that isn't useful until you have to discard or it swamps you with land cards until your opponent has so many creatures on the field you don't stand a chance. This game is rigged it cheats and crashes to make you lose and spend money which I will…
8 votes -
Client freezes or crashes with triggered habilites on android
2025.49.20.4160.1156372
1 vote -
MTG Arena Status - not working
The website https://magicthegatheringarena.statuspage.io/ is not working probably. When i go to the website, it tells me "All systems operational", even though they are not. The Avatar Premier Draft game I was just playing crashed, and now I cant enter a new one. I have seen others complain about it. Still the website says that there are no problems...
5 votes -
Client crashing at log in due to resolution issues
Can't launch the client due to resolution issues. I have attached the message I get when launching the client.
1 vote
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