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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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529 results found

  1. Token destruction bug still present

    The token destruction bug that locks you out of moving is still present. Wizards will upload new shop items, new limited time events, new accessories, all while the game still isn’t playable. I’m now seeing decks constructed specifically with the purpose of setting you up with tokens and then popping them so you’re locked out of moving and forced to close the app and reboot it, loosing the game. This is not longer just an inconvenience, this now now effecting competitive ranking. I’ve been playing arena for about half a year now. This will be the first battlepass I don’t…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Game freezing in android

    Hi, I've been getting rare freezings lately in my Android device. I don't know the activating pattern, but it always seems like it's my opponents turn to act but it's actually mine, like a normal disconnect, but it won't actually show the waiting to reconnect message or even attempt to. Also my internet is working fine and have happened too many times to be related to that. I can interact with the user face, but not the cards or the abilities on the stack. Also if I restart the game it won't let me back into the game, and go…

    1 vote

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  3. TextMeshPro abuse with WOTC DisplayName = 100% win rate against Desktop and iPad opponents

    MTG Arena does not sanitize user Display Names. A nefarious user can create a Display Name with TextMeshPro markup to have an unfair advantage (100% win rate) against players using Desktop and iPads. This can cause frustration with other gamers and lead to loss of revenue if paying customers decide to leave the platform.

    However, in performing this abuse, a player has lost a lot of game functionality themselves. For example, they must also play on mobile only or play with a modified client on an affected device.

    It is easy for any user to create a new account (no…

    3 votes

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  4. ride the shoopuf doesn't work

    I can't enhance my creatures during the hole battle.
    Android
    26/1/10

    1 vote

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  5. App only works on mobile data

    Followed all the suggested fixes, but no change. I'm not burning data just to complete the asset download; please fix this so it'll run via wifi as well.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. Windswept Heath didn't work 😞

    I sacrificed Windswept Heath for a Forest but didn't get it and I know for a fact I've got Forest Lands... 😒

    1 vote

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  7. Emet-Selch of the Third Seat does not work on your turn

    Was playing my Y'shtola Brawl deck and put him in because he is grea in paper. He works just fine on opponents turns but multiple times I would hit them on my turn and he would target something in my graveyard only for the message to say "you cannot cast this card" no matter what I targeted.

    Is my turn
    Have Emet-Selch
    Hit opponent, triggering Emet-sSelch
    Target Price of Fame
    Unable to cast it, despite many valid targets and plenty of mana

    Is my turn
    Later, with one of my own spells on the stack that I want to counter…

    1 vote

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  8. Set Collection interface under Profile incorrectly orders Ixalan chronologically after several sets

    This is admittedly an extremely minor bug, but it should also take literally 30 seconds for the appropriate person to fix and is clearly unintentional.

    Under the set collection interface of the Profile tab, all of your set collection progress for each set is tracked. These sets are ordered most recent to least... with the exception of the original Ixalan set, which despite being the first set available on Arena is not listed last. Rivals of Ixalan, the second set in that block, is listed at the bottom, with Ixalan coming several sets later.

    Upon closer inspection the…

    2 votes

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  9. TMNT Mastery Missing Orb

    The TMNT Mastery Progress is not giving all rewards listed. It has not given the level 5 Orb, and possibly other rewards.

    This is the normal mastery, not the mastery pass.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Elemental Incarnations work incorrectly when convoked

    When an elemental incarnation (for example emptiness) is convoked (using eridu) for its evoke cost using a white black creature it is unable to activate one of its modes (in the case of emptiness at least its black mode and maybe its white, though I have not tested it with white). This caused me to lose a game in the arena direct and I would like a refund of my arena direct or to be afforded a win for my last game. My opponent had 2 life and I had eridu, a great forest druid, and a reaping willow on…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Unskipable Trailer for lorwyn upon clicking my inbox

    The skip button for the Trailer doesn't work, resulting in a game crash. Please fix

    2 votes

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  12. Undying Malice

    I wanted to use Vampire Gourmand's ability to sacrifice an Infestation Sage, and then use undying malice at instant speed to basically get double the value, and even with full control enabled, I couldn't. It would've worked if I had done it before attacking, but an instant should work at instant speed, man.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. MTG: Arena Play Button have a black scratch across it

    My PLAY button is different than anyone else's. It has a black scratch across it. It's been there for a long time, through tons of updates to the client. It is only present on MTGA, it does not exist outside the program (eg. its not my monitor and cannot be seen outside mtga) it only shows on the lobby PLay Button. It does not appear on the button in any other screen of the client, just the lobby. My friends don't have this scratch on their play button and neither do any of the MTGA streamers on Twitch, I have…

    2 votes

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  14. High Perfect Morcant proliferate

    Was playing brawl with Morcant and every time i use the proliferate ability it just doesnt work. I am able to target both my creatures and my oponents but nothing happens.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Legality Standard format issues

    I am trying to create a deck, and using an AI to help me flush out some ideas faster, it’s telling me that there are SIGNIFICANT discrepancies on what is/ not legal, specifically for standard, like Sheoldred the Apocalypse the AIs, 3 now, say it IS legal, and yet, when I try and have those in my deck, they’re highlighted red= non-legal…who’s right? I’m in Arena, IPhone edition, and also, go for the throat too…these are VERY frustrating things to have happen, is your list online up to date on the legality of said cards? I’m sure it is, but…

    1 vote

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  16. Steel Hellkite bug

    Steel Hellkite activation ability that states” Destroy each non land permanent with mana cost x that was dealt damage this turn by paying c for its mana cost does not work”! This is very annoying as this makes this card useless.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Full Screen Resolution broke for years...

    Please fix this. I hit alt enter once about a year ago now and I dread that mistake daily. I have uninstall and reinstalled multiple times. I researched on other fixes and went digging in files to change and delete things, but nothing works!

    I will pay money for this fix.

    2 votes

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  18. Performance Issue / Memory Leak when entering matches

    Performance Issue / Memory Leak when trying to play a match. Game gets so slow it becomes unplayable. This only started with ECL update.

    The only workaround is closing the game and re-opening it. Then, once rejoined in the game, it suddenly works perfectly with no issues.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Brawl gameplay freezes up

    When I start a game on my android phone, Arena will select an opponent but the game freezes before the initial hands are dealt. The only option is to choose to concede to exit, otherwise the game freezes at this point. It will go through the timer and warnings but nothing else seems to work

    2 votes

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  20. Supreme Verdict and Valgavoth

    I played a Pioneer Event match and noticed a bug.
    Shortly speaking, a Supreme Verdict didn't work on a Valgavoth, Terror Eater.

    My opponent had, i believe, only two nonland permanents on the field: a Valgavoth, Terror Eater (having exiled a few of my stuff a turn earlier) and an Atraxa, Grand Unifier. I cast a Supreme Verdict, but it only destroys Atraxa, leaving Valgavoth untouched. I suppose it had something to do with the replacement effect mechanics or whatever, but I'm pretty certain it wasn't supposed to work this way. Valgavoth doesn't prohibit board wipes as far as I'm…

    2 votes

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MTG Arena Bugs & Product Suggestions

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