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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10068 results found

  1. Terrible management

    Garbage that can only print cards that are designed by elementary school students.
    Poker is more strategic.

    2 votes

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  2. Doublestrike with deathtouch counter broken?

    I had an 'Agrus Kos, Spirit of Justice' given a deathtouch counter by 'Vraska Joins Up'. In combat, my opponent attacked with a 7/7 artifact with menace. I blocked with Agrus and another creature. The first-strike damage phase never happened and the creature killed both of mine.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Bug - IOS Draft Pick Display (BLB)

    During draft I cannot enlarge card nor view it in my pick window after selection.
    Also once you scroll down, you cannot scroll up.
    Looking for refunds.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  4. mana *****

    I just joined Arena last month and the mana ***** your algorithm uses to decide who wins or loses is painfully obvious. In my most recent match, I drew 1 LAND then ENTIRE GAME. I HAD TO DISCARD 3 TIMES before my opponent mercifully used a spell to cut my life in half so I would die quicker, they only had 4 creatures.

    Is mana ***** the only way to decide who wins or loses? I mean seriously at least restrict it to 2 or 3 land if you want me to lose it would at least let me do…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. fading hope chalice of the void

    On PC
    playing historic bo1
    player cast Fading Hope
    I have chalice of the void down with 1 counter
    Fading Hope successfully cast.

    Think it's a bug, i didn't recognize anything that prevented counter spells on board.

    if you figure it out I would love to know if I missed something though.

    Thanks for your time.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Utopia Sprawl/Beseech the Mirror bargain on mobile

    This has happened twice in two matches in a row with the same scenario.
    T1 Shockland, Utopia Sprawl naming black
    T2 Tap for mana, cast Dark Ritual, cast Beseech the Mirror

    The first game, I had played a second land and tried to cursor over between the two lands, but pressing the stack/scroll arrows on the land did not allow me to select the Utopia Sprawl. The second game, knowing this happened, I attempted to cast Beseech before playing a second land to see if it would allow me to press on the arrows, but I still wasn't able to…

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Losing players stealing my time

    Losing players stealing my time! It happens from time to time that a losing player will close the app or just sit (I can't tell the difference) until all of his timeouts are used up. That is so annoying! Suggestions: Reduce the number of timeouts. Make it possible to report such players from the app. Ban players for a time if they close the app while playing. There might be other ways to fix this as well, but please, do something about this!

    3 votes

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  8. Rng amañado en draft, no metáis pasta en este juego.

    Impresionante como todos los oponentes se juegan las mejores raras y míticas posibles en draft mientras a ti te salen no jugables de **** o sencillamente no las robas. basura de rng y de juego. Si al juego no le apetece no ganas ni una, simple. A ver si empiezan a despedir a gente porque es una verguenza. No les metáis dinero, no les pagueis el sueldo, que se pudran :)

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Disable pets

    Please add an option to disable pets. My computer has some lag, and sometimes my opponent having a pet will bog my game down to the point of near-inactivity when I'm doing a search through a large deck, because my computer is still trying to spare processing power for the animations for my opponent's pet. Fairies are especially annoying because they can't be fully muted.

    4 votes

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  10. Crash crash crash

    My idea is to make the game not crash. I was in a good, close game and it just froze up. Now I’m down in the draft and I shouldn’t me. It’s depressing.

    5 votes

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  11. Twinferno and Slick Show-off need bans

    Yet another example of cards that should never been printed. Yet we see yet again just from these cards that Wizards has lost its mind in designing creatures and instants.

    2 votes

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  12. Android - Constant crashing on devices using Snapdragon 8 gen 3

    As the title says, devices using Snapdragon 8 gen 3, all have massive issues with the with MTGA crashing. This is due to a known bug with unity but it is one I have yet to see a report for on MTGA. I have a Samsung Galaxy S24 that I just purchased which cannot run the game but my previous device, a S22 Ultra is still perfectly capable.

    I could not even get into the game long enough to make a log, unfortunately. If there is a directory that contains them that I can access on my device, I can…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. go for the throat - doesnt work

    go for the throat not working. It's goes "thru" the card, and nothing happens.

    2 votes

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  14. 2 votes

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  15. Opponent can see my secretly chosen card from graveyard

    Opponent can see when I'm secretly picking a card from my graveyard with Nashi, Illusion Gadgeteer, when he looks at my graveyard he'll see the white border and see which one I pick, which isn't too stealthy.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Bought the wrong items in store

    Hi guys, I accidentaly purchased the wrong items in the store. I purchased 10 Outlaws of Thunder Junction Alchemy boosters instead of Outlaws of Thunder Junction Mythic boosters. Is there any way I can have this transaction reversed please??

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  17. Blacklist

    Instead of forcing players in casual queues to concede 10 games in a row, due to faulty/manipulated deck weight/MMR. We should be allowed to blacklist players/cards/commanders from our casual matchmaking. Again, this would only affect casual queues, not ranked queues. This is Rule Zero in its truest form, it deserves to be implemented.

    2 votes

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  18. Report Player

    Birdman_K2 is somehow causing opponents to temporarily disconnect from server and upon server reconnection he has drawn cards 2-5 and also played 2-4 mana within the 3-6 seconds of reconnecting to the server. During my server disconnection my turn never passed nor ended, so he must be using the Developer menu that was leaked.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. iOS app draft bug - can't interact with drafted cards while drafting

    Ever since the Bloomburrow update, I've had the same problem every time I draft on the mobile app. When I try to click on the sideboard button or on any of the cards I've already drafted, it has no effect. I can scroll down, but then the scroll bar gets stuck at the bottom and I can't scroll up. The card selection part and drafting part works fine, and then once I get to the deckbuilding stage it also works fine.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  20. The management continues to ignore corrections of Japanese mistranslations and errors in effect text. There are so many things that I can't

    The management continues to ignore corrections of Japanese mistranslations and errors in effect text. There are so many things that I can't even report that they have been abandoned for over a year.

    2 votes

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