MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9856 results found
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Paypal Store purchase dosnt work
When attempting to purchase anything from MTG Arena with Paypal option on infinite loop ...enter Username enter Password, thats all I get I only have paypal option as i do NOT have a credit cards only a savings debit card they dont work i have submitted this info 3 times under technical problems NO response in weeks I emailed their 3rd party people via messenger that run/control their payment system Wizards know of this issue and have yet to do anything about it.
12 votes -
Card Effect or Translation incorrect
The card "The Safe Looter" had a different effect than what is written!
The card says that when entering battlefield the target player discards a card and loses one life and the effect is not that. This problem affected performance in the draft.
169 votes -
Incorrect rules interaction
Lightwheel Enhancements Was put in my graveyard before reaching speed 4. Once reaching speed 4 I could not cast it from my graveyard.
However the card states : Max speed — You may cast this card from your graveyard.On iOS iPad device in a Quick draft event.
I had Plains available and a creature on thé battlefield.
13 votes -
the program exploits weaknesses to make us consume more cards...
there is no gameplay... the program preplays the game and orders every single card... it doesn't take a minute to find a player in a sea of players... but it takes a minute to order both decks beyond suspiscion of the weak minds.
2 votes -
Couldnt pay life for ward
Couldnt pay life ward of 3 when I had 5 left. It just warded my spell when my life could have been spent. Gave no option to do. Just warded spell.
2 votes -
Strip Mine
Strip Mine is the last straw. You have consistently been releasing the most broken horrific cards to play against and you just don't care. You let this stuff stay into the game you don't bother to balance anything you just let people cash in the wildcards and you soak up the cash.
That's fine. I spend too much time in this game and needed to quit months ago. And I realized that while sitting in a game watching all my lands get destroyed for the 3rd time today by Azusa that the game isn't even fun anymore. So good job.…
9 votes -
Demonic Pact ability text is not displayed accurately.
The options already selected will no longer be grayed out.
10 votes -
card shown as first collected already
Hello,
I would like to report an error I got recently.
As I opened an EOE booster pack, I got the card VIRUS BEETLE. It was shown to me as FIRST, even though I had 4 of them already. I collected 4 of them in another set before, then I crafted one of that card as EOE so I got 4 EOE copies of that card too. I think the problem is that the cards drawn already are checked and not the existing number of them. So it was my FIRST drawn card of that set but not the first…
6 votes -
Explorer Anthologies
Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:
891 votes -
Bug Guidelight Pathmaker - Dune Drifter
Hello there, I'm reporting a bug. I was playing a draft game, my opponent played "guidelight Pathmaker" searching for "dune Drifter". The X cost of this cards is 0 because he did not cast it (and was not able to pay for X) anyhow he was able to return a 2 drop from the graveyard (it should have reanimate a 0 cost card)
18 votes -
Login Issue - Cannot Authenticate User
I was just on the game. It froze on me, so I closed the program. Now it won't let me open/log back into the game as it won't authenticate my account.
6 votes -
7 votes
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7 votes
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Bug Arena Direct
Like someone today my arena direct vanished just after ive paid and make my deck, i have even not play with, and 6000 gems vanished... i want my gem back please. Thanks
8 votes -
Cards removed from sealed pool
Just entered the sealed arena direct challenge for EoE. It showed me the rares/mythics that i opened (2 archenemy charm, frigate, mightform harmonizer, the mythic white angel, and i believe the boros shock land) but when i got to deck building 4/6 rares were removed.
There is no way I only opened 2 rares in y packs of sealed. This will likely ruin my sealed run, which is horrible especially for a premium event like Arena Direct. Im ****** i payed $70 to buy in just to get screwed by a rigged client. I dont think ill ever play arena…
7 votes -
Midweek Magic Individual Card Rewards Not Legal in Alchemy
The Midweek Magic win ICRs should be alchemy-legal, but we are receiving cards that rotated out of alchemy when EOE released.
10 votes -
Android app will not load past loading screen
After update on 7/8/25, Android app will show initial loading screen, but then screen is just black. It does not advance to the game. I did upload the new files. I've tried the app multiple times, including after resetting my phone.
8 votes -
Android App Black Screen After July 8, 2025 Update
The Android app does not load properly for me after the July 8th update.
What happens:
- Open MTG Arena
- Loading screen
- After finishing "loading initial scene", the app goes black and nothing loadsTroubleshooting Steps:
- Closing the app
- Restarting my phoneThis means I cannot play any matches on my phone, as the app does not even make it to the home page before going black.
8 votes -
Weftwalking interaction with X spells
Weftwalking does not allow cards to be played for a mana cost as the first card played in a turn, even though it is a "may" ability. I played Zero Point Ballad as my first card and it defaulted to a cost of zero, which killed nothing. I lost that game...
10 votes -
light wheel enhancement
during a paid event i was unable to cast light wheel enhancements from my grave yard after getting max speed.
i believe i lost the match as i was unable to use its features10 votes
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