MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1447 results found
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Sound effects not working and cards in hand not showing.
Sound effect missing and cards in hand to low on the screen.
2 votes -
Unable to get collection
Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.
Tried all possible solutions listed in the troubleshooting section and nothing worked.
Thanks
31 votes -
Error Updating Data
The game is stuck on startup.
It says : "Error Updating Data - Please check your connection and try again".Obviously my connection work just fine. I think this is a bug.
Thank you for your time and patience
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627 votes -
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1 vote
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Sealed Draft
I was playing the sealed and the servers stopped working, I was going to start streaming right now.
4 votes -
I can’t log in
I can’t log in. It’s just a black screen. I turned my phone on and off and the same thing. After a few minutes the unable to connect form came up so I tried logging in and out again and nothing. Black screen still. I’m using iOS
3 votes -
Export List of Arena collection
Please make it possible to export an arena collection so that it can then be submitted into an app developed outside of Arena that offers truly random draws, matchmaking, and without weighted and handicapped cards/decks. Would love to see Magic return to being like a Box of Chocolates kind of gameplay, not the not so random form of scam that IS Arena.
1 vote -
Stuck at waiting for server
Whenever I try to login using my account, the launcher will go through preparing assets then it will give me an orange spinning ring that says waiting for server.
My Husband also has MTGA so I had him see if his game works, it does. his works fine on his computer. Except if i try to login on his computer it prepares assets then gets stuck at waiting for server again.
I spent 3 days going back and forth with tech support, changing settings, uninstalling, reinstalling, using different internet connections. They checked to make sure I don't have any bans…
284 votes -
Endless “Waiting for the Server...” when entering the store
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Give us the steps to reproduce the bug
- Open MTGA
- Log in
- Tap on Store
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
Android
- Enter the actual results you’re experiencing
Endless “Waiting for the Server...”.
- Enter the expected results of the feature
Entering the store and being able to browse.
Add any relevant screenshots/videos
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If you found a workaround, please add workaround steps.
- Install MTGA in a profile with Google Play services, from the Google Play store.
5 votes -
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Cavern of souls not working with Fenrir
While selecting Saga as creature type, the game don't let you cast sagas (Fenrir) with cavern.
Is this a bug or something?1 vote -
Missing ALL card text and ALL numbers
I’m using iOS and since the last update I’m unable to see any text like card names nor am I able to see anything that has to do with numbers anywhere in the game.
2 votes -
Vivi, soul cauldron interaction not working correctly
When one vivi ornitier is in the graveyard and you exile it with Agatha's soul cauldron and target another Vivi in play giving it the same ability twice. You should be able to activate each ability once per each of your turns being they are two different abilities even if they are identical. I have had multiple times where I try to do so but the game won't allow me to activate the second ability and sometimes even ending my turn automatically if it's my second main phase.
2 votes -
Skipped Turn
Explain to me how my opponent plays one of the ultimatums on his turn, and then its somehow his turn again after that? And it was a ranked game that I would've won.
I'm sick and ******* tired of this game not working the way it's supposed to.
I spend money on this joke of a game. I'm not out of line to expect it to work properly.
Every ********** day it's something stupid with this "game". Get your **** together
And fix your file uploader too. Would be nice if I could actually upload the logs
15 votes -
Yargle Day Achievements do not work post patch
A Frog of Culture and Death by Vanilla are still not working today.
I built a deck containing the minimum number of Dominaria cards and even made sure to use the original Dominaria printings just in case and it did not log.
For death by Vanilla I played a single Savannah Lion and then only counterspells and removal. My opponent conceded around turn 6.3 votes -
Bloom Tender not working per card description
The card bloom tender says on tap it produces one mana for each permanent you control, after having used it, I can verify it only creates mana for non-land permanents.
1 vote -
bosca86 is cheating.
in addition to Bosca86 cheating, please can i ask that you either bring back older decks or bring forward new ones as i seem to play the same life link hand every time and its getting boring. i used to average 60 %win now its prob 30% and all done to the hand delivered. same decks just who gets lucky. also i play my friend alot at this game and we get no experience or anything for the time we spend playing. this is a shame as we love the game but it doesnt benefit us to play with friends…
6 votes -
Missing Mythic Card Reward
Upon reaching level 28 on my Theros mastery pass, I did not received the listed mythic rare card reward. I did receive the daily card reward that was awarded as a result ot the same game, but no mythic card. I checked my collection and there no new mythic cards added.
79 votes -
Grievous wound not working with Bandit's talent
Grievous wound states :
“Whenever enchanted player is dealt damage, they lose half their life, rounded up.”
Bandit's talent states:
“At the beginning of each opponent’s upkeep, if that player has one or fewer cards in hand, they lose 2 life.”
Yet when these two effects are concurrent, the grievous wound isn't triggering. This seems like a coding error.
3 votes -
Enduring tenacity not working vs get lost
Get lost destroys, so enduring tenacity should Come back as enchantment. It doesn't.
1 vote -
cards not working together ("bruvac, the grandiliquent" and "the water crystal")
I played a game after making the deck, and got both cards in the battlefield and they didn't pop up even with full control to decide my triggers. it may be because the water crystal is new, I don't know.
2 votes
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