MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
529 results found
-
BLACK SCREEN WITH CURSOR ACROSS ALL DEVICES
game is not working on windows/mac/ios. reinstalling doesn't help - i see login but when I login its black screen again. how can i paly the game that i paid money for?
logs below
graphicsDeviceName NVIDIA GeForce RTX 5080
graphicsDeviceType Direct3D11
graphicsDeviceVendor NVIDIA
graphicsDeviceVersion Direct3D 11.0 [level 11.1]
graphicsMemorySize 15889
graphicsMultiThreaded False
graphicsShaderLevel 50
deviceModel MS-7E62 (Micro-Star International Co., Ltd.)
deviceType Desktop
operatingSystem Windows 11 (10.0.26200) 64bit
operatingSystemFamily Windows
processorCount 16
processorFrequency 4700
processorType AMD Ryzen 7 9800X3D 8-Core Processor
systemMemorySize 63033
maxTextureSize 16384
[0] DETAILED LOGS: DISABLED
[0] Startup Timestamp: 1/27/2026 8:44:25 AM
[0] Loaded embedded metadata…1 vote -
Hide Alternate Art - Bug
I have the “hide alternate art” checked in setting, yet it is very common for alternate art to still appear, and I have to click the “view simplified art” button. The accessibility on most alternate art is garbage, the words are on top of the art, making it very difficult to read even without visual problems or reading disorders such as dyslexia. I would like the “Hide alternate art” to actually work, and only ever see the original, simplified version, not the hideous digital version that I can't read.
4 votes -
MTG Arena Bug - Eclipsed Realms and double faced card interaction
Eclipsed Realms doesn't work with double faced cards.
In play I had Brigid, Clachan's Heart, 2 plains and an Eclipsed Realms set as Kithkin.
I was unable to transform Brigid, Clachan's Heart into Brigid, Doun's Mind.
My understanding is that the transformation cost is an activated ability, and Eclipsed Realms allows you to add one mana of any color to activate an ability of the chosen source (which was Kithkin). As such I should have been able to transform Brigid, Clachan's Heart.
3 votes -
Absolute Virtue
I had Absolute Virtue in play, it blocked all damage from Purphoros, and several other damage abilities, but then opp killed me by attacking.
I was playing with Najeela, blade blossom in Brawl, had white tree, Sting, barrow dagger, Storm the vault (flipped), Rythm of the wild, and a couple of treasures, Sticky fingers on Commander, and Absolute in play. Opp, made me sacrifice my commander, then attacked with Vito, Bat god, and a Dragon, Activated vitos ability, had Sanguine bond in play. Some how managed to do damage to me and kill me even thouag Absolute Virtue was in…
2 votes -
Make Quitting a Game Only Available On Your Own Turn
Quitting a match should only be allowed at the beginning of your own main phase.
Since achievements and challenges are a thing, some of them are extremely difficult to do because opponents just quit in the middle of a build up or as soon as they realize they are going to lose. Quitting during your own turn would at least allow a person to finish out how their deck will work and complete challenges.
It's extremely annoying when the task is attack with 5 creatures you just brought out this turn, when I set it up bring out at least…
2 votes -
Bug Report – “Sigarda’s Summons” not consistently applying to Earthbent non-creatures
Hi,
I’d like to report a bug involving Sigarda’s Summons.It seems that the card does not consistently work with non-creature permanents that have been turned into creatures via Earthbend. The behavior is very inconsistent:
Sometimes the Earthbent non-creatures become 4/4 Angels with flying, as they should.
Sometimes they only gain flying, but do not become 4/4.
And sometimes they gain no benefits at all from Sigarda’s Summons.
I’ve tested this across multiple matches and the results appear random. It looks like Sigarda’s Summons doesn’t always recognize Earthbent non-creatures as valid targets for the replacement effect.
Could this interaction be…
2 votes -
Fix tooltip UI for stolen (Goatnapped) earthbent creatures so it doesnt incorrectly identify which player gain control of creature if dies
Goatnap + earthbending interaction has incorrect UI tooltip that falsely claims you can gain permanent control of the land if it dies. (the UI will say, "When this creature dies, it will return the battlefield under your_username's control" despite you not controlling the earthbending trigger and therefore you will not get control of it when it dies, it will return to opponent.
I am suggesting you fix the UI so it correctly specifies who will control the stolen earthbent creature after it dies. The incorrect UI led me to make an incorrect play assuming I would take the land, but…
2 votes -
rite of flames etc
getting to see more cards added to the game yet unable to be purshased or played is frustrating, as a ruby storm player seeing a card able to conjure rite of flames yet i can't build with rite of flame nor with pyretic ritual nor desperate ritual, adding seething song and manamorphose recently made this particular deck able to be played but mana is clanky
but the real problem isn't in my specific frustration, it lies on the fact conjured cards are often not playable cards, i understand the case of oracle of the alpha since it is the power…
1 vote -
Store Purchase Failed Duplicate Transaction
3-28-26
4x rare wildcard transaction failed. "Duplicate Transaction"/"You already own this item"
Restarted app
Restarted phone(android-Pixel 10 Pro w/ current OS at time of post)
Uninstalled/Installed appMy PC is unavailable to me at this time so I am unable to confirm or deny if the problem persists across platforms.
Error happened shortly after release of TMNT. I purchased several of the rare wildcard bundles one right after the other. It was like the eighth or ninth purchase when it failed.
I can still purchase everything else but not the 4x rare wildcard bundle.
I have NO DOUBT in my…
1 vote -
The arrow back to the deck doesn't work with draft decks on mobile
They made it impossible to go back when you checked the details of your deck on mobile. The game only wants me to rename the deck. It's mega frustrating!
1 vote -
Orb redemption did not work. I've lost an orb and the redeemed card.
I tried redeeming an orb to get the card Grub, Storied Matriarch. I used the orb, then I could not find the card in my collection. I am using Windows 11. I've attached prints to show where the error occurred. Please help me out with this. Thanks.
1 vote -
Achievements should be retroactive
Just came back after a 1yr break. Before that break I played religiously non-stop since the app was released.
wahoo... achievements for all my hard work & dedication to the craft... yay... 🙄 except that its not retroactive. This feels like more of a slap to the face than a reward for loyalty & effort.
Its not like its too complicated for the devs to figure it out. I played ESO on the pc for years then dropped the game for several more years, but when I installed ESO to my Xbox & signed into my old account, I got…
2 votes -
Disconnecting with Server
Recently i had assumabily disconnects with the Server. For me it only appears to happening on the Phone (android, Samsung A53) In 4 years i never had that. It happens on Standart and Historic Mode, ranked and unranked. Internet is not the issue. I can work around when completely closing the app and restart it but its semioptimal because most of the time i miss 1 whole turn. It looks like this: Game just stops but i can still use emotes and so does the contractor. I can also watch all cards. The game does not freeze but it doesnt…
2 votes -
Very minor mistake in the collections page of Arena
When looking at ones total collections within Arena it says that the original Ixalan was released in September 2018 when it was released in 2017. Due to(presumably) the way the code works in sorting the sets for the collections page within ones profile, this means that it looks like Rivals of Ixalan is the very first set released almost a year before Ixalan proper. In fact as you can see in the screenshot, it actually looks like both Core Set 2019 and Dominaria came out before Ixalan proper as well which makes the whole thing look a little silly. Now…
2 votes -
Suggestions to improve player experience
Dear Team,
First of all, congratulations on the game. I would like to share a few suggestions that, in my opinion, could further improve the player experience and long-term engagement.
Please find my ideas organized below:
- Permanent rank recognitionAfter each ranked season reset, it would be great if the game kept some form of visual recognition for players who have already reached certain ranks, such as:
Emblems
Character frames or borders
Cosmetic items that can be displayed on the player profile
This rewards effort, reinforces progression, and adds prestige within the community.
- More accessible event informationCurrently, players need to open…
2 votes -
Leonardo, Sewer Samurai Bug
I had “The Cloning of Shredder” and chose “Leonardo, Sewer Samurai”, in the next turn when I got my second copy, I attacked with “Featherbrained Filcher” and after blocks, I tried to Sneak cast “Leonardo, Big Brother” from my Graveyard, using “Leonardo, Sewer Samurai”'s ability. The game asked me which of the two “Leonardo, Sewer Samurai”s I would like to use and I chose one by clicking on it and “Submit”.
Then the casted “Leonardo, Big Brother” just hung in the spells area on the right with a blue “interactable” border - this is the point I would call this…
3 votes -
Account-specific -32603 crash — one account works perfectly, $3k main account dies on same server
This is not generic feedback. This is a reproducible account-specific backend crash on your end.
Free account (realt1mg#40407) logs in and stays connected instantly on frontdoor-mtga-production-2026-57-40-2.w2.mtgarena.com:30010.
Main account (Superdave3000#06359 — $3,000+ spent) gets -32603 “An exception occurred” every single time ~12-15 seconds after successful credential login on the exact same server.
I have already tested: normal connection, NordVPN (multiple locations), phone hotspot, and a remote dev server 2700 miles away. All produce the identical result.
This is clearly your backend choking on something in my account data.
Please escalate this ticket to engineering immediately instead of sending me to the…1 vote -
Feedback: Event Payouts, Wildcard Conversion, and Mastery Orb Rewards
Hi MTG Arena Team,
I wanted to share a few ideas that I think would improve the Arena experience and make some of the systems feel even better for players.
First, I’d love to see some adjustments to event payouts, especially in higher-stakes events like Arena Direct. One thing that feels really good in formats like Premier Draft is that even a 0-win result still gives you something back and softens the cost of entry. That structure makes it easier to keep playing and feels much better as a player.
In Arena Direct specifically, it feels a little awkward to…
2 votes -
Eroding Revenue and Player Confidence in MTGA
I bought into some aspects of MTGA with the hopes the client would improve; being an early adopter in summer 2020.
It is disappointing when developer debt appears to be mounting. That WotC should hire more developers and/or decrease set releases to give the current time more time to work on updates (namely testing updates).
What is a larger slap in the face is how the economy is being eroded. If you spent money (USD) on packs (and by extension using that to also to craft certain cards), then to find your crafted cards has been shifted in rarity in…
2 votes -
Companions bugged, not interactable/don't play enter animation
Companions have been bugged for a while now, the animation they play when entering the battlefield is sped up, they kind of zoom onto the battlefield instead of playing their enter animation. The opponents companion is also not interactable, used to you could click on the opponents companion and it would do an animation, but for a while now that has not been working.
7 votes
- Don't see your idea?