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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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515 results found

  1. Arabella

    When attacking with Arabella, Abandoned Doll, her ability is auto-ordered on the stack to resolve first. This makes players miss the benefits from synergies like Mobilize or Anim Pakal's "Create tokens" because those tokens enter after Arabella's trigger has already resolved.

    Lowering priority might conflict with cards that add power on attack, pushing low-powered creatures above her effect before it resolves, so it seems like her effect should resolve before those, but after effects that add creatures/tokens to the battlefield upon attack.

    Screenshots show the default stack order putting Arabella first, and the optimal order putting her last after…

    2 votes

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  2. Confirmation prompt needed

    I'd like confirmation prompts for assigning artifacts targets of spells much like assigning blockers.

    I have VERY large thumbs, and several times I've just wasted equipment being left unassigned, and requiring I pay additional mana to equip something that should have been equipped from my hand for no additional mana cost.

    I don't mind losing to a better opponent or to a bad hand, but without a confirmation so that I have a chance to select an option that throwing equipment on the battlefield ISN'T what I intended to do, I end up losing games due to playing on…

    2 votes

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  3. Request for 60 FPS Support Option on Mobile Devices

    I am writing to request an option to unlock the 60 FPS frame rate for the mobile version of MTG Arena.

    Currently, the game is locked at 30 FPS on Android and iOS. While I understand this preserves battery life, many players are now using high-end devices which are more than capable of handling higher frame rates without performance issues.

    Playing at 30 FPS on a 120Hz display feels laggy and diminishes the premium experience of Magic. Please consider adding an "Optional" toggle in the Graphics settings to allow users to choose a higher frame rate at their own…

    2 votes

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  4. Redirect Lightning redirecting Strip Mine with no chance to respond

    Redirect Lightning targeted my Strip Mine and re-targeted my land but I didn't get a window to respond (like float mana) before it resolved.

    1 vote

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  5. A large number of Badgermole cubs forces a draw when casting a spell

    1.   Give us the steps to reproduce the bug
      

      a. Have 4 Badgermole cubs, 3 earthbent lands (swamp, forest, island), and one normal land.
      b. Cast Doppelgang for X=4, targeting 2 cubs and 2 lands (at least 1 of them a swamp).
      c. Resolve the 8 Badgermole cubs onto 8 of the newly copied lands, leaving 1 swamp not Earthbent.
      d. Cast a Valgavoth from your hand.

    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      Steam

    3.   Enter the actual results you’re experiencing
      

      The game will flash "WARNING: Please take a different action or the game will end…

    2 votes

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  6. Completely and utterly dumb alchemy archetypes

    Alchemy is currently riddled with a completely unfun and pointless card combination that is completely spoiling the experience.

    Specifically omnisicience/acquitic sublety decks could be played by anyone including a lobotomized Guinea pig. This is the successor of the equally stupid Kona/omniscience deck. What is most incredible is how lazy card design needs to be to go from nerfing Kona cause the deck was unfun and oppressive, to releasing yet another omniscience delivery method (arguably a better one) in the EXPANSION IMMEDIATELY AFTER THAT.

    You guys really do not give a **** about what players think (see for example bloodthirsty…

    2 votes

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  7. Complaint and proposed solution

    The game is a complete scam. Especially the UB sets. I've played three drafts now. Even though I had strong decks, the drafts ended 0-3, 2-3, and 0-3. I spent a bunch of gems on that. Why hasn't the algorithm been revised in years? Why are players so obviously being ripped off? Your opponent topdecks every card from the top of their deck while you only draw lands. And then you get warned when you report bugs like this.

    A simpler and more generous refund system should be introduced, where you automatically get your coins or gems back if…

    2 votes

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  8. Instant speed priority bugged

    Playing on iPad I was storming off in brawl with Ral Crackling wit. Partway through casting all my spells I ran into a problem as the game crashed with me holding priority but unable to act preventing me from triggering my ultimate and setting up a fun turn.

    During the game I also experienced priority passing in bad way when I passed priority on an opponents trigger in order to respond after they resolved it I didn’t get priority back and auto passed through to the following main phase allowing my opponent to untap and draw then cast before I…

    2 votes

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  9. Cheating - About 0 Tolerance Should Be Considered in Serious Cases

    WotC should deeply care about cheaters as much as they care about proxies in sanctioned tournaments. Actually care more than proxies. The reality is that judges seem to care more about proxies than how you only dismissed Biagio “Rudokant” Cantone from 1 season of tournament play.

    This kind of cheater should get a lifetime ban (10 years at least).

    We know free spells is cheat. When you can manipulate the top card to what you want it to be for your next draw, this is not Magic. Unless you want to play a new game, ‘free tutors’ mode.

    This is…

    2 votes

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  10. hacking opponent

    It seems from reading many different discussions that players and my self are experiencing land issues. What i mean by this is i can not get land to draw from my library, or if i do get lands i get flooded with them. Either way the matches get ruined by terrible shuffle system. But i suspect its actually hackers rigging the matches. its only us that suffer with not lands but out opponents all get mana EVERY turn. Seems very suspicious to me. I played about 60 matches and yesterday and even though i was able to complete my…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Stop forcing seeded pack sealed events in Bo1

    Seeded sealed packs don't allow players to fully experience the format and can lead to extreme feel bad moments. It is not uncommon to choose a theme in seeded sealed and then have the rest of your pool not cooperate with your choice. When this happens it feels like you're at a significant disadvantage because you're building with only 4 or 5 packs, while your opponents are functionally building with 7 or 8 packs. (Assuming a seeded pack is worth about 2 packs)

    Personally, a lot of the enjoyment I get out of sealed is through the puzzle of…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Valgavoth + X spells only allows X=0

    STR:
    Have Valgavoth in play.
    Have an X spell playable from its ability (I had March of Otherworldly Light in Exile from Valgavoth)
    Attempt to cast the spell

    Actual result: X must be Zero, and you pay 1 life.

    Expected Result: you are allowed to choose X, and Valgavoth makes you pay life equal to its cost, including the X.

    Note: Tested repeatedly with various targets on the board. Only the 0-cost tokens could be targeted, none of the creatures with MC > 0 could be targeted.

    1 vote

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  13. Opponent activating Northampton Farm causes turn to end

    Playing tmnt limited on iOS. I cast an Anchovy and Banana Pizza during my first main phase, targeting my opponents creature, opponent activated Northampton Farm in response to exile the creature I targeted. When it resolved, my turn was automatically ended pre-combat while I had mana up, cards in hand and creatures on the battlefield.

    1 vote

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  14. Shifting Woodland - Planeswalker Interaction Needs Warning

    I tried to use Shifting Woodland’s ability to turn into a planeswalker. Having never played with the card before, I thought intuitively that I could do this. I was dismayed to learn after the game that doing so would have the shifting woodlands transform into a planeswalker with 0 loyalty counters, sacrificing it as a state based action.

    The way this appears for the user is as a bug, without any animation or explanation. You select a planeswalker in your graveyard and then the land is just immeadiately sacrificed and the game moves on.

    There really should be one of…

    2 votes

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  15. This product is so utterly bronken it is shocking:

    1. fix the ridiculously poor performance/ui behaviour: 4.3GHz 64GB DDR4 4GB GFX - it's like wading through treacle.
    2. if you're unsure - the animations suck, they take up endless time when trying to build or explore a deck - each click or action takes 30-40s due to ******* animations. people wanna go add, add, remove, scroll, add, remove, scroll - 10secs to do 7 actions for example, quick clicks n moves n selects. bish bash bosh. not ******* 40mins to change 5 cards n build one in a ******* deck.

    my coputer is running full fans overhot and getting slow when…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Kaya spirit justice

    Kaya spirit justice planeswalker cannot be attacked or targetted by removing spell

    1 vote

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  17. Practice mode/matchmaking.

    I wonder why there isn’t a practice mode against other real people. Build any deck you want spend no gems or gold or wild cards, to see if it’s actually a deck you want to play. Helps with content and is a really healthy change to help people who can’t afford to buy wildcards evertime there is a meta shift. And also a practice draft mode as well. You don’t keep the cards and it dosnt progress wild cards, but you can play with new sets, old sets withought spending money to go 3-3. And not being able to play…

    2 votes

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  18. TSUGE CHEATER

    Why is this user "TSUGE" still playing the game. They start games and they're never present to actually play them. This is the experience you offer to your paying customers. Complete absolute garbage dude. It's a struggle to try and play this game. Fix your game man. Get rid of the people exploiting it get rid of the people cheating. Get rid of the computer controlled players that play the exact same cards every time. It's a joke. How many times do I have to wait 100 to 200 seconds and be forced into a draw because there's not…

    2 votes

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  19. TP-Link disconnects when I open the client

    Hello Support Team,

    Occasionally, when I launch the game, it gets stuck before the splash screen appears. At that exact moment, my TP-Link Mesh node (my desktop PC is connected to it via Ethernet) turns red, indicating a total loss of internet connectivity (I literally my network crash). As soon as I close the game, the mesh node immediately returns to green and the connection is fully restored. No reboot or manual action is needed.

    This makes the game completely impossible to start when the issue occurs.

    I checked the logs from the moment this happens, and they consistently show…

    1 vote

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  20. "Choose a different action, or this game will end in a draw" message in a non-loop situation

    My opponent appeared playing a "lifegain" deck. When their graveyard became somewhat large, my opponent cast Raise the Past and returned 11 creature cards: 2 Lifecreed Duo, 3 Hinterland Sanctifier, 4 Essence Channeler, and two more. As 5 creatures had "Whenever another creature you control enters, you gain 1 life." trigger, total of 50 such abilities were put on the stack. Ouch!

    Then, MTG Arena started to resolve those 50 triggers one-by-one. Resolving one lifegain ability involves 4 abilities of Essence Channeler to be triggered and resolved one-by-one, so it takes some long time. The situation is not a loop,…

    2 votes

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MTG Arena Bugs & Product Suggestions

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