MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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540 results found
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Cheating
Quit dictating how I play the game just because you want me to play a card because I can doesn't mean I have to or should. It's ridiculous when the game does this you can tell it wants you to play this way because when you don't it gives you trash that isn't useful until you have to discard or it swamps you with land cards until your opponent has so many creatures on the field you don't stand a chance. This game is rigged it cheats and crashes to make you lose and spend money which I will…
9 votes -
Through the Omenpaths Premier Draft Error
I used 10,000 coins to enter a Through the Omenpaths Premier Draft event on iOS. After completing the live draft, the event crashed while deck building. After restarting the mobile app, the Premier Draft event no longer exists, and the 10,000 coins are still missing from my account.
5 votes -
Games keeps on crashing even with stable internet. It keeps on disconnecting even with stable internet.
The game keeps on crashing and disconnecting even with stable internet. I play on PC/Laptop and my specs are acceptable. I tried lowering the graphics but it still keeps on disconnecting. Need help with this matter, the game is no longer fun when you can't play properly.
1 vote -
Client freezes or crashes with triggered habilites on android
2025.49.20.4160.1156372
1 vote -
Client crashing at log in due to resolution issues
Can't launch the client due to resolution issues. I have attached the message I get when launching the client.
1 vote -
CRITICAL Bug: It is possible to run certain Illegal Cards in Alchemy
You can currently run certain cards that should not be legal in the Alchemy format in Alchemy. This was tested on PC.
Steps to reproduce:
1. Create a deck for the Timeless format. Include only Alchemy legal cards. Then, add cards that an Alchemy card conjures into the deck as well. Examples are Siege Rhino (conjured by Call the Crash) or Lightning Bolt (conjured by Idris, the Hydrostatic Surge).
2. Switch the deck's format to Alchemy and return to the deck view screen. The illegal cards will be highlighted in red, but no prompt will appear to inform of…1 vote -
disconect and game loss
I was playing a game on "Cube Draft", when my game crashed while using a brainstorm and I was not reconnected to the game, returning to the cube's home screen. After a few seconds the game marked a loss for me.
4 votes -
Subject: Game Freeze Bug – Request for Fix and Draft Match Compensation
Dear MTG Arena Support,
I'm writing to report a recurring and serious issue I've been experiencing while playing MTG Arena.
During gameplay, the game suddenly freezes and causes my entire computer to become unresponsive. None of the keys work, and I am forced to perform a manual shutdown. This has happened multiple times recently, including during a draft match, which I ended up losing due to the crash.
I have already taken the following steps:
Verified that all my drivers are up to date
Uninstalled and reinstalled the game
Unfortunately, the issue persists. It’s becoming increasingly frequent and is…
1 vote -
Game crashes and takes me to my mobile home screen.
Since latest update on 6-25-25 I can enter a match place mana and a creature then the game completely kicks me to my mobile home screen on android and the cards played are not counting towards the daily challenges posted. Is there any fixes as everything is up to date on device.
1 vote -
A single cast Doppelgang X=6 crashed the game (screenshot)
again, do you devs even care this problem? Abandoned?
1 vote -
Stack overflow bug?
Elf Ball going wide in a cross-plat friendly brawl, made 100 llanowar elves. Caused over 200 triggers. Game crashed out midway through even counting up the triggers on stack.
3 votes -
Mobile client crashes on iphone when opponent plays marang river regent
Subject says it all. Opponent played marang river regent against me three times. Mobile client on iphone. Was able to restart game in time all three times but frustrating. Not sure how to submit log files. Feel free to email
1 vote -
Arena freezing on MacOS
Arena freezing on MacOS at load screen. Usually crashes at "Requesting Format Data" - if I get past that, then it crashes and gives an "unable to get collection" error. I've done a thorough uninstall / reinstall and even went so far as to reset my Mac to factory settings - problem persists. And, just for added fun, the first time I tried to submit this report this website sent me to a 404 after I clicked "Post Idea." Super cool.
Please fix.3 votes -
Black card animations glitch and lockout of game
I noticed since the last update the animation for some cards or just casting certain black cards glitch my game out and presumably I’m locked out of the game until I rope out. I play on mobile, so far ayara, first of lochtwain, rankle, mater of pranks, and murderous rider all have locked me out of the game on cast… screen goes black and every time I reboot arena it takes me to the match and as I load into the game it crashes it allows me back on after the timers seem to run out. It’s kind of…
6 votes -
Can’t submit deck for Powered Cube
I finished a draft for Powered Cube, but my game crashed during deckbuilding. Now the game won’t let me submit my deck. Even after repairing game files, still won’t work.
9 votes -
Bought pass, then service not available!
Great! Afer buying the season pass, the game crashed and since then I'm no longer able to connect. Great buisness plan, will definetily generate more customers!
Great job, each and every new release the same!
3 votes -
Never received my renewal egg the game crashed when I tried to open it. Relogged and nothing is appearing.
Arena is having some big issues nothing seems to be working for me right now. My egg did not give me my rewards.
2 votes -
Card Asset Load Failure
My opponent played a room card (Walk-In Closet/Forgotten Cellar) which caused the UI/graphics of the board to completely crash. This card started it and afterwards I was able to right click it to show the card which had a big red caution sign on it.
After this card was played, every card played afterwards just endlessly stacked on top of one another on the righthand side that shows the cards played.
I was unable to interact with the battlefield at all. My hand seemed unaffected, and I was still able to play cards. I was still able to "All…
2 votes -
Updtate bug : draft ff
I was drafting ff then suddenly the system crashed and after a few minutes I realized that it was due to eoe upgrade, but i lost my coins and cant even draft and play. I want my coins back
3 votes -
When playing certain spell on the app, the game crashes. Uro and Nissa are off the top of my head but there are others.
When on mobile, the game crashes whenever certain spells are played, a couple of examples are Uro and Nissa who shakes the world. But there are more.
1 vote
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