MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3207 results found
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The opponent stacked a massive number of triggers. Their turn timer ran out before the stack finished resolving, but the system incorrectly
The opponent stacked a massive number of triggers. Their turn timer ran out before the stack finished resolving, but the system incorrectly flagged ME for timing out and handed me a loss
5 votes -
Get Alchemy cards out of my magic!!
Get alchemy cards out of Historic. Alchemy absolutely sucks to play against. I do not like having my deck "heisted." Every third deck has that stupid blue bird that "conjures" the junk nine into my opponent's hand. Hey! Let's wheel 16 turns in a row. So fun!! SOOO MUUUCH FUUUN!! And it only takes 20 additional minutes! As I type this note and "play" historic, my opponent has played ONLY alchemy cards so far. The entire graveyard is nothing but alchemy cards. This is not fun. Get these stupid cards OUT of my magic the gathering. Make a separate league for Alchemy cards and leave the rest of us out of it!!
Get alchemy cards out of Historic. Alchemy absolutely sucks to play against. I do not like having my deck "heisted." Every third deck has that stupid blue bird that "conjures" the junk nine into my opponent's hand. Hey! Let's wheel 16 turns in a row. So fun!! SOOO MUUUCH FUUUN!! And it only takes 20 additional minutes! As I type this note and "play" historic, my opponent has played ONLY alchemy cards so far. The entire graveyard is nothing but alchemy cards. This is not fun. Get these stupid cards OUT of my magic the gathering. Make a separate league…
2 votes -
layers incorrect since lates update. cant change companion in deck builder, main screen dailys hidden behind goblin, cant change deck format
- Cannot see daily or regular challenge text over new goblin avatar. layers are messed up easy fix. 2.Deck builder, if duplicate deck is made or changing deck from alchemy to standard the drop down text is layered behind everything and cannot change deck format anymore. 3.Changing companion in deck format is null, no companions show up at all.
cheers and happy new year. Minor issues/ fixes but im sure people are crying over this.
6 votes -
freeze
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。
5 votes -
5 votes
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No resolve since update
Since the pre-release hype TMNT update, I have lost two games in a row due to timing out. Opponents will play something that has to resolve and it won't. There is no button and the timer just burns away. 2/25/26.
5 votes -
Timeless Historic Freezing
Timeless Historic freezing and timers become ineffective after final timer expires.
5 votes -
No Daily Quests since account created CRITICAL
Hello!
I have not received a 500 or 750 gold daily quest since my account was created.
Yesterday, the timer read ~4-5h until quest refresh before I signed off and my account was at 525 gold.
Today, the account reads ~20h until quest refresh and my account is still at 525 gold.
Steps taken:
- I have restarted the client multiple times.
- I have played multiple games to try and force a refresh.
- I have uninstalled and reinstalled the game on both PC and MacOS.
- I confirmed my local time zone is correct (PST/EST/etc.).
- I have waited through several full daily resets (3 AM PST/6 AM EST).
- I have repaired game files multiple times.
- I have restarted and cleared the tutorial.This mean I am missing out on nearly ~50% of maximum gold generation. I have no incentive to play on this account as a result. Please remediate and, ideally, either restore ~625g/day or 1 pack/2 days to the account + the resulting XP.
There are other versions of this bug on the forum with many votes - please acknowledge and remediate.
Hello!
I have not received a 500 or 750 gold daily quest since my account was created.
Yesterday, the timer read ~4-5h until quest refresh before I signed off and my account was at 525 gold.
Today, the account reads ~20h until quest refresh and my account is still at 525 gold.
Steps taken:
- I have restarted the client multiple times.
- I have played multiple games to try and force a refresh.
- I have uninstalled and reinstalled the game on both PC and MacOS.
- I confirmed my local time zone is correct (PST/EST/etc.).
- I have…5 votes -
new customer support format
you need to completely overhaul your customer support for this product these threads we vote on are so nontransparent and many overlap. when we do get the reply to a ticket is just check the thread. the game is becoming increasingly unplayable with every recent update and it seems as if you all do not care. There's no explanation of what's being done about these bugs and no actual support is being given to fix them.
4 votes -
Pick two draft vanished
Hi, I was playing pick two draft, then checking my quests and could not reenter or start a new run. The event just vanished. The other TMNT-events are still there. If the pick two draft event just ended, then it wasnt announced and I didnt get the gems for the wins I had.
Kind regards
4 votes -
Opponent ropes, warning message, attention please
Opponent ropes, warning message, when opponent finishes roping the options button disappears, music and animations "companion" still work but no other way to interact. Android tablet. Have repaired game files, 3 times now, can't play. Your attention would be appreciated.
5 votes -
4 votes
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Game Crashes Across Multiple Formats
I've had half a dozen games freeze & crash on me mid-match today, 2/24/2026 on my Android phone. I've played in Brawl, Standard, the Phantom Draft Mid-Week event & a Standard Event, & the same issue occurred.
I would make a decision on blocking an opponents creature, letting a spell resolve, et cetera, the game would get stuck in whatever turn step or part of the stacks resolution it was on, my timer would turn on even if I didn't have priority, & the game would freeze.
Even conceding the game doesn't work, as I can't leave the game. I can only emote to my opponent.
I've done multiple game file repairs from my phone, & none seemed to have resolved the issue.
I've had half a dozen games freeze & crash on me mid-match today, 2/24/2026 on my Android phone. I've played in Brawl, Standard, the Phantom Draft Mid-Week event & a Standard Event, & the same issue occurred.
I would make a decision on blocking an opponents creature, letting a spell resolve, et cetera, the game would get stuck in whatever turn step or part of the stacks resolution it was on, my timer would turn on even if I didn't have priority, & the game would freeze.
Even conceding the game doesn't work, as I can't leave the game. I…
5 votes -
Unable to change deck format
- Change existing deck format from Standard to On the Edge
- PC and iOS
- Change existing deck format from Standard to On the Edge. And then, it can not be changed the format.
- Bug fix immediately
- Refer attached file
- Nothing
5 votes -
Authentication error
I have cleared the cache and restarted my phone...
It's not letting me log in.4 votes -
Network Status
Platform Server appears to be down
4 votes -
BUG : authntication failure
The user authentication system is currently experiencing major issues.
Repeated login attempts are made by the client software and recieve the "Authentication failed ...: timeout" message. I was booted from the system mid game and now I am not able to login.4 votes -
Card not working properly
Creating to many tokens
3 votes -
Can't change the era of a deck in deck edit
when you try and change a deck from say Timeless to Historic in the deck editor, you can't do it.
KP
4 votes -
Protection from color
Just lost a ranked match because I couldn’t allocate where to send damage because my opponents creature had protection from green and it gave me no options but to sit there and concede.
1 vote
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