MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1868 results found
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Tinybones the pickpocket not working
This is a bug with how Tinybones the pickpocket works (well doesn't work). I was dealing ALL SORTS of combat damage to a player and Tinybones, the pickpocket's ability wasn't triggering. I was supposed to be able to cast stuff from their graveyard. I had mana available and all they had was non-creature spells in the grave.
12 votes -
Network Error Unable to Join Queue
Why am I getting this error constantly before every game? It came with an update on mid FF.
How do I get this fixed?
1 vote -
Unable to purchase anything with money
Any time I try to buy anything that costs money (gems, wildcards, etc), clicking the price to purchase the item causes "Waiting for Server" to appear and it hangs like that and never times out or resolves. Ideally being able to purchase things would be nice, but at the very least, could you make it so the Waiting For Server message times out or has a cancel button or something?
1 vote -
Auto Tapper prioritizes Channel over treasure tokens at 1 life
When multiple treasure tokens are on the battlefield and the player is at one life, Auto Tapper will choose to put the player at zero life rather than spend mana from treasures to pay colorless mana costs.
3 votes -
Protection from Creatures Not Preventing Ulamog, the Defiler's Triggered Ability
Hello,
In a recent game of MTG Arena, I controlled Serra's Emissary and had already chosen "creature" as the protected card type since the previous turn. On the opponent’s turn, they cast Ulamog, the Defiler, and its triggered ability targeted me and resolved, exiling half of my library.
According to rule 702.16b, a player with protection from creatures cannot be the target of abilities from sources with that type — in this case, Ulamog's cast trigger comes from a creature spell.
Therefore, this interaction should not have been legal, and Ulamog should not have been able to target me…
1 vote -
Infinite Loop
Was about to win a match when my opponent used Marauding Blight-Priest + Exquisite Blood to exploit a loop where if I lose a life the opponent gains a life, but if the opponent gains life then I lose life and so on. Opponent was at 6 life and I had over 20 but I still lost because of the loop. Also, while the loop was in process I was unable to concede, so I had to just sit and watch as I lost life one at a time.
24 votes -
Unable to install arena on ipad
After clicking install, window popup display is empty. See screenshot.
1 vote -
Alania, Divergent Storm and Nibelheim Aflame - Unable to Copy
Casted Nibelheim Aflame on a 5/6 Hoping to duplicate it in order to do boardwide 10 damage. Alania also survived. Either way, casting should have set off the trigger but it never did. Maybe it has to do with the flashback? Doesn't say on the card that it doesn't work on flashback spells. Guessing it's a glitch.
2 votes -
Splash portal an Etali from Etali draw gave the Etali to opposing player.
I played an Etali, it drew a splash portal which I used on Etali and somehow it returned to the board not in my control but in opponent control.
3 votes -
snakeskin veil didn't give hexproof
They cast go for the throat on my tranquil frillback thru the first chapter on founding of the third path. i then cast snakeskin veil to protect my creature. it resolved, then go for the throat continued to target my creature anyway and destroyed it.
6 votes -
Beatrix, Loyal general; Allow "Take action" button for equip ability
Beatrix's ability activates every time you start combat fase on your turn allowing you to equip any target equipment onto a target creature for free.
Although a very handy ability, if your creatures already have everything equipped the way you want the game still forces you to pick a target creature and only after that can you decline to use the ability. So it would probably be a smoother experience to offer a Take action button before having to select a target for all the times you wouldn't re-equip creatures.2 votes -
Unable to rank up this season
At the beginning of this season, I checked my ranking but just saw last season’s end ranking with an exclamation mark over it. I don’t gain ranks in ranked matches now. (Username and User number removed for privacy)
1 vote -
players with 5 copies of a card in quick draft
While playing on PC, quick draft, second time I see the other player with 5 copies of a card
1 vote -
Hexproof isnt working correctly
When I have hexproof on my opponent is able to play spells that specifically target me. These are not each opponent they are target opponent so they should not work. If you aren't ever going to fix the many issues with your game then I see no reason to waste anymore time with your game.
3 votes -
Fumulus, The Infestation excessive triggers
Fumulus, The Infestation reads Whenever an Insect, leech, slug, or worm you control attacks defending player loses 1 life and you gain 1 life. Each trigger hit for each attacking qualified creature. My opponent attacked with 8 insects and 2 triggers took me from full health to dead.
8 votes -
Blank board, unable to start match
During the currently running EoE Arena Direct, I received a match loss for a game that didn't even start.
The board loaded but there were no decks, hands, pets, or avatars. Just two timer icons and the blank board. I waited a few minutes to see if it would load, then eventually restarted the app. Upon loading, I noticed I received a match loss for that non-match (I was 1-0 prior).
I spend a lot on these events. Can you help me?
1 vote -
Unable to create or edit deck ?
For the last 2 days I’ve tried to edit my deck and even create a new deck and I’m met with an endless “waiting for servers” loading message even though no servers outages have been reported. I seem to be the only one having this issue at the moment. I’ve done everything besides uninstalling and reinstalling including repairing game files.
1 vote -
It won't let me cast Lightwheel Enhancements from the graveyard in MT Arena.
Unable to cast Lightwheel Enhancements from my graveyard with max speed.
4 votes -
All-Out Assault and Mobilize
All-Out Assault gives you an extra attack. Mobilize creates tokens that die at EOT. There does not seem to be any reason that the tokens created in the first combat step shouldn't be able to attack during the extra combat step, but they are unable to.
10 votes -
NullReferenceException: Object reference not set to an instance of an object and Unable to open game
This is on a fresh install of MTG Arena on my windows laptop (I previously had wiped Arena off my laptop with Revo Uninstaller), Downloaded all of the recent patches as of today (2025-06-29) and thankfully was able to keep arena open for the 20 minutes to claim a quest in discord, but I am still stuck at this screen after the full 20 minutes have elapsed (see attachment).
I attempted to log into Arena on both my iPad and iPhone (again, fresh installs on both platforms, never downloaded it there) to try and claim the sleeves from the quest…1 vote
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