MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4666 results found
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The game dont freeze but dont go to next step in combat
No more than the title, on android
4 votes -
fix your game
The game is the worst piece of coding I have ever seen - the shuffling is so bad as to be on purpose - is this game manipulated or rigged? 25% one mana cards and they never appear in the top 30% of the deck ever? What a joke - the fanbois must just love spending real money on this rigged BS - drop dead and go to **** *************
3 votes -
Important card and game data broken/missing after last update
Since the last update, to get ready for Teenage Mutant Ninja Turtles, Arena on Android is practically unplayable as important game data is blocked out, like players life totals, and card power and toughness. Card names are even replaced with nonsense characters.
I'm a daily player and now Arena is unplayable... Please fix this? I am grinding coins for the TNMT release but if this is how Arena is, it's unplayable and I will have to miss out. I see someone on iOS has the same issue... Does nobody really play this game for this bug to just be left out there for days with no emergency update? Is it really just a few streamers on Twitch? Playing on PC?
Since the last update, to get ready for Teenage Mutant Ninja Turtles, Arena on Android is practically unplayable as important game data is blocked out, like players life totals, and card power and toughness. Card names are even replaced with nonsense characters.
I'm a daily player and now Arena is unplayable... Please fix this? I am grinding coins for the TNMT release but if this is how Arena is, it's unplayable and I will have to miss out. I see someone on iOS has the same issue... Does nobody really play this game for this bug to just be left…
3 votes -
Problem with changing Deck companion
I can't change my Deck companion. Despite having a large collection, I can't see any other companions besides the one I assigned earlier. Please help. I've already repaired the game files, but that didn't help. I'm play on PC
4 votes -
Mana flood/drought
I would like your development team to do away with the 50/50 chance of either getting flooded with mana or having a drought. One or the other happens to me consistently in 80% of the games I play. That's not RNG, that's rigged. Get it fixed please. I'm sure I'm not alone in this situation.
3 votes -
Loading interal
2/24-2/25/26 issue i make it to the loading internal files and the game crashes.
4 votes -
Request for Correction of the Korean Translation of “Disappear” (Ninja Turtle Keyword)
I am submitting this request regarding an issue in the Korean localization of keyword abilities.
The keyword “Vanishing” has previously been translated into Korean as “소실” However, the newly introduced keyword “Disappear” has also been translated as “소실” in the Korean version.
“Vanishing” and “Disappear” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.
It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.
This is a terminology conflict in localization and should be corrected to maintain clarity and accuracy in the Korean version of the game.
I request that the Korean translation of “Disappear” be revised to a different term that clearly distinguishes it from “Vanishing”
I suggest “사라짐" or "사라지기" or "실종" as an alternative Korean translation to replace the current term “소실” (Disappear)
I am submitting this request regarding an issue in the Korean localization of keyword abilities.
The keyword “Vanishing” has previously been translated into Korean as “소실” However, the newly introduced keyword “Disappear” has also been translated as “소실” in the Korean version.
“Vanishing” and “Disappear” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.
It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.
This is a terminology conflict in localization and should be corrected to…
4 votes -
Arena keeps freezing randomly during games
Last week the game update caused my Android Arena to just randomly crash when in menu or game. Now this week I there is another update and now it is playing but when I cracked a map token, or pinnacle starcage, or just randomly, the game freezes and I can't interact with the cards. There are still music and sounds and I can swipe my mouse over the cards and they make a sound but no response. I start to time out and I reload the game which then puts me back in the game I was playing but then I have timed out and have even lost the game due to no more timeouts. It is extremely frustrating.... it has happened multiple games.
I am on a Android Galaxy Tab S7 FE. Had no problems before last weeks update and this weeks update. I also ran a repair files on the game.... no change.
Please help with this.. thanks.
Last week the game update caused my Android Arena to just randomly crash when in menu or game. Now this week I there is another update and now it is playing but when I cracked a map token, or pinnacle starcage, or just randomly, the game freezes and I can't interact with the cards. There are still music and sounds and I can swipe my mouse over the cards and they make a sound but no response. I start to time out and I reload the game which then puts me back in the game I was playing but then…
4 votes -
In the middle of matches, getting freeze screen with options button disappearing unenabling options for leaving match,multiple times today.
Freezes in midmatch with loss of option tab for backing out, only option left is to completely shut down app and reload, games not loading into match you left, automatically making it a loss. Has happened 4 times today, never in 3 years previous to last patch, I've tried uninstalling, and reloading, clearing cache, updating, it's definitely on your side.
3 votes -
Store freezes on "Waiting for Server" when trying to purchase gems on Mac
Ever since the Nov. 6, 2025 fix for purchasing issues listed on the status page, I cannot purchase gems. When I click on the amount of gems desired, it says "Waiting for Server" and freezes there until I have to force quit the program to get out of it. I tried uninstalling and reinstalling both the Epic Games Launcher and MTG Arena, but the problem persists.
7 votes -
Deck Image is shared with opponent before the game starts in new Challenge feature
In new Challenge Match feature, Deck Image of the selected deck is shared with my opponent when I clicked "Ready" button.
Not only this reveals some deck information in a out-of-game way, it spoiled our experience of popping out surprising cards in the game.
To avoid this, I need to use unrelated card image for all of my decks.I hope this "deck image feature" is removed as soon as possible, or at least, let me disable this feature.
4 votes -
Tend the sprig
Tend the sprig doesn't create the treefolk token despite the fact there are normal treefolk present on my side
2 votes -
Omniscience Draft bug
I was playing Omniscience draft and could not play 'Sokka's Haiku' in hand as my opponent played a spell
Please check the if it is a bug.I played Arena on iPad mini A17pro,iOS 18.6.2
3 votes -
UNADRESSED RACISM AND HATE ON THIS WEBSITE
I've had enough. Wizards has to act. Racism by the user Spaderman#48650 must not be tolerated. This must not be a place where it is acceptable to repeatedly call people "worthless slanted-eyed chinks".
He posted this recently:
After I've reported him 3 times. If you look at his profile he constantly spews racist anti-Asian hate:
https://feedback.wizards.com/users/6650475452-spaderman-48650
This can not be acceptable in the Magic community. You do not want to be associated with this. You do not want people to think that the typical Magic player is a socially stunted keyboard warrior who would probably get their *** beat if they poked their head out in to the real world.
Maybe he could meet this guy and they could have a pleasant exchange:
Point is, wizards needs to attend to this website better, or else I'll gladly quit interacting with them and their products, and actively tell people not to support a company that can't properly handle their clientele. That the negative stereotypes of "Magic Player" are all true, and you don't want to associate with people like that.
As a player, you have a choice. Stand up and say this is unacceptable, or have people believe you're just like these shining examples.
I've had enough. Wizards has to act. Racism by the user Spaderman#48650 must not be tolerated. This must not be a place where it is acceptable to repeatedly call people "worthless slanted-eyed chinks".
He posted this recently:
After I've reported him 3 times. If you look at his profile he constantly spews racist anti-Asian hate:
https://feedback.wizards.com/users/6650475452-spaderman-48650
This can not be acceptable in the Magic community. You do not want to be associated with this. You do not want people to think that the typical Magic player is a socially stunted keyboard warrior who would probably get their *** beat…
3 votes -
Trying to change deck format and choices are blocked by window
I'm unable to change the deck format from historic. The pull down tab that is supposed to allow you to change the format shows up behind the "Creatures and Non-Creatures" window not allowing me to make a choice. I also tried to change my companion in this same area, but the other ones that I own aren't showing up. The companions show up fine when changing through the profile section, but don't show up when editing a deck.
4 votes -
Behold Mechanic Bugged in Lorwyn Draft
When attempting to cast Silvergill Mentor for its "Behold Cost" I was not allowed to choose a Merfolk I control on the battlefield.
3 votes -
Changing a deck type
I try to change a Pioneer deck to an AlchemyUsing a PC platformWhen I click the Pioneer deck button the drop down menu is behind the other statistic information boxesI used to be able to switch deck types and then change the illegal cards out to deck type legal
3 votes -
Can't progress after the battlefield first appears
Cant report this as a bug so am being forced to do it here. The battlefield appears and if I am going first, after I select mulligan or Keep the system doesn't register I have done this and I end up timing out. If the opponent goes first they end up timing out but without the game ending. I cannot even concede. This is the same on brawl or timeless.
I have tried repairing the game files - same issue appears.
I have uninstalled and reinstalled the game - same issue continues.
In a desperate attempt to resolve it I have logged out of my account and logged back in - same issue appears.Cant report this as a bug so am being forced to do it here. The battlefield appears and if I am going first, after I select mulligan or Keep the system doesn't register I have done this and I end up timing out. If the opponent goes first they end up timing out but without the game ending. I cannot even concede. This is the same on brawl or timeless.
I have tried repairing the game files - same issue appears.
I have uninstalled and reinstalled the game - same issue continues.
In a desperate attempt to resolve it I…6 votes -
Product Suggestion
Game won't find an opponent to play. I've tried on mobile and desktop PC version, have been waiting over 10 minutes to locate a match without success. Tried rebooting/restarting mobile and PC and updating but error continues.
6 votes -
Avatar premium draft is down
Avatar Premium Draft Bugged and Disappeared.
I am using a Windows PC and accessing Arena through Steam.
I paid 1500 gems to enter a premium avatar draft. After I completed the draft, I was stuck in a clearly glitchy queue. I reset MTG Arena and the same issue occurred again.
Now the premium draft is gone and so are my gems.
Id like to be refunded for gems I spent.6 votes
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