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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1963 results found

  1. Can't assign blockers

    I couldn't assign blockers and your system made me time out through three time outs. I restarted the game three times and it still wouldn't let me assign blockers. Your system also doesn't download the log files, so I can't upload those either. This has happened multiple times and the opponent didn't have anything to make any of their creatures unblockable.

    I was playing against a Kotis, the fangbearer player with my Galadriel, gift giver deck.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. TextMeshPro abuse with WOTC DisplayName = 100% win rate against Desktop and iPad opponents

    MTG Arena does not sanitize user Display Names. A nefarious user can create a Display Name with TextMeshPro markup to have an unfair advantage (100% win rate) against players using Desktop and iPads. This can cause frustration with other gamers and lead to loss of revenue if paying customers decide to leave the platform.

    However, in performing this abuse, a player has lost a lot of game functionality themselves. For example, they must also play on mobile only or play with a modified client on an affected device.

    It is easy for any user to create a new account (no…

    3 votes

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  3. 3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. App crashes on startup (Android)

    Steps to reproduce:
    - open the app

    Platform: Android 16

    Expected result: there's a loading screen then the landing page opens

    Actual result: after the loading screen displays "Loading initial scene" for a few seconds the app crashes

    3 votes

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  5. Premier Draft Game did not record Win or cards played.

    I won a Premier Draft game and was reward none of the following:
    a. Draft win progression
    b. Daily win progression
    c. Quest progression (Cast green/red spells)

    Match ended at approximately 9:12AM US Eastern Daylight Time

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  6. Stuck on opening screen

    Stuck on this screen for a few days now, tried reinstalling, Using vpn, unplugging LAN cable, and even used 3rd party apps to cleanly uninstall and reinstall the game.

    Im using specs way above recommended for this game with a ryzen 7 7700x, 5060, and 32gb of ddr5 ram with my internet also running at 500mbps

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Sound doesn't always restore after looking at a card

    I've noticed an increasing glitch lately where if I click on an opponent's card during gameplay to look closer at it, or if someone performs an action where cards are revealed, the sound only sometimes returns to normal once the view is gone. Otherwise it stays muffled for the rest of the game, or sometimes even wavers between muffled and full volume. It gets fairly annoying having so much inconsistency. Also, playing Railway Brawler causes the electric Plot sound effect to last for the rest of the game, even if I didn't cast it from exile.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Bug with Lorwyn Eclipse Cards - Figure of Fable and Omni Changeling

    I copied a Figure of Fable with Omni Changeling and i could not activate the third ability without activating the other 2 first but I should be able to because it has all creature types. this is a bug in how the card is coded

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. This game is rigged, so I'm deleting it. Good job running off a paying customer.

    You all have heard this a million times but, if you refuse to fix any major problems, like Mana flood/drought, and matching people against decks that we have no chance of winning against, I'm afraid I will have to take my business over to MTGO, where they actually listen to their customers and FIX PROBLEMS THAT RUIN THE GAME! Good job losers.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. I cannot assign or change the format of deck

    When attempting to assign a format to a deck, the details of the deck do not appear as an option to select. The current one appears, and when clicking the button, nothing happens.

    5 votes

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  11. no countdown

    The TMNT quick draft never had a countdown timer so i purchased one last night to come play today to find out it was over with haven't even played a single game

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  12. Ba Sing Se enters tapped even with basic land

    Played a Forest on turn 2, Ba Sing Se on turn 3. The legendary land should have entered untapped because I controlled a Basic Land, but instead it entered tapped. Windows 11.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Blue black mill deck has minimum counter play and interactivity

    Singularity Rapture followed by Riverchurn Monument is a two card OTK, my opponent hasn't placed a card on the field all game, only lands, if I don't have a counter-spell (which if I'm not playing blue is IMPOSSIBLE) on that turn then there is nothing I can or could have done. The enemy player only interacted with me via spells, I had no chance to interact with any of his cards. One of the dumbest decks to ever exist. Well done wizards!

    3 votes

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  14. Balanced Card Shenanigans

    I woke up to balanced cards GONE from my decks, and I NEED TO PURCHASE THEM AGAIN?!? I'm a big fan of rebalancing cards, I really am. I want to keep the game fair and playable for and against all deck types. But, the fact that when you rebalance a card, you remove them from a collection is one of the greediest things I can think of. If you rebalance a card, and a user has copies of the prebalanced card, you should simply add the rebalanced cards to their collection AUTOMATICALLY. Otherwise, what is preventing your company from looking…

    3 votes

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  15. Didn't received my brawl quest reward

    I created a second account and did the quests. I noticed that there is a quest to do 5 brawl matches that awarded a brawl deck and a card sleeve. I noticed I didn't received any of these prizes in my main account, so I went back to my main account and saw the blue exclamation mark in the brawl unranked match. So I thought I still had the quest to do, but after five games the exclamation mark disappeared and no reward...

    3 votes

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  16. My first pick in Lorwyn Eclipsed Premium Draft became a duplicate of one of the next uncommon picks

    Platform: PC
    Event: Lorwyn Eclipsed Premium Draft

    Bug: My first pick in pack 1 of the draft was Mutable Explorer (green rare) selected it, and let the time run out. When the second pack came, the Mutable Explorer became Flock Imposter (white uncommon), and among the cards in the second pick was Flock Imposter as well, positioned in the same place as the previous rare was (topmost left). I ended picking the second Flock Imposter (1st screenshot) but I would have wanted the green rare in my deck since it works much better than a second Flock Imposter. I thought…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Matchmaking

    Standard Ranked matchmaking is broken. Doesn't matter what deck i use, I'm lucky to win once every 5-10 matches. almost every match I'm paired with someone that is using a deck specifically to counter whatever deck I'm using. i have tried multiple different decks, even had a friend whose Mythic rank help me build a solid deck that can beat most of their decks and still I am lucky to squeeze out 1 win on occasion.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. AI Art Winter Avatars

    I understand that A.I. is everywhere and essentially unavoidable. (Heck, I even used it to edit this complaint.) It can be a valuable tool that, when used responsibly, can enhance an artist’s work. However, the winter avatars cross the line from “A.I. assisted” to “A.I. created” for me and the inconsistencies in the artwork make that hard to ignore.

    Issues with Oko:
    -Oko’s belt has metal rivet holes, but the belt’s needle doesn’t pass through a rivet.
    -There are two belt segments with holes, implying two belts, yet only one buckle.
    -The end of the tucked belt can’t be tucked…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  19. Omniscience Draft never starts

    Playing on PC, whenever I initiate a game in omniscience draft, I am paired against someone... and then there is eventually a timer that goes down to nothing without me having been given an opportunity to do anything like accept my hand, let alone take a turn.
    It is my opponents timer (I think), but it does not result in a draw or victory for me, just stays in that state until I eventually close the game. When I reopen it, there is no loss or win for me, and the same thing happens the next time.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Can't find match and match results not recorded

    Yesterday 3/27 night going into today 3/28 Pacific time. The match I finished up in draft wasn't recorded as a loss. Then couldn't find another match in draft with a lot of draws happening. Played some standard and got a couple of matches but 2nd match win wasn't recorded and then could no longer find matches.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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