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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6174 results found

  1. Draft

    During the pick phase of a Crimson vow premium draft the game freeze and was impossible to continue the draft phase. Must play the draft with random cards...

    21 votes

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    3 comments  ·  Events  ·  Admin →
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  2. Playing on widescreen constantly resets full-screen

    Playing on PC with a widescreen monitor, the full screen setting is constantly resetting and you have to go enable it every time at the end of a game, super annoying. Tested on two different monitors/PCs config.

    18 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  3. matchmaking issue

    I'm on Diamond 3 and I was matched against a Mythic #27, what is wrong with this matchmaking???
    Also, his deck uses an infinite mana loop (Birgi + Prismari + Goldspan) - so OP.

    22 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Historic Brawl without alchemy

    I'll go ahead and add my voice to all the people asking for dedicated alchemy-free matchmaking for all formats - especially brawl and historic brawl. The ability to repeatedly conjure cards out of thin air runs counter to the entire idea of a singleton, fixed-decksize format. Not to mention that the alchemy mechanics are just exceptionally unfun to deal with, especially when abused egregiously (i'm looking at you, crucias). Win or lose, I've never come out of a match against an alchemy-focused deck with a good taste in my mouth, so I - and many others - would appreciate the…

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Barrensteppe Siege Mardu bugged with mobilize creatures

    1. Have Barrensteppe Siege on the field and choose Mardu Have any creature with mobilize attack At the beginning of the next end step token dies Barrensteppe Siege does not trigger
    2. PC, Steam
    3. Opponents not sacrificing a creature of their choice at the beginning of your end step
    4. Token should die to mobilize, Barrensteppe Siege should trigger, Opponent should sacrifice a creature
    24 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  6. Please ban stalling and allow players to report stalling in-app

    Please ban stalling, and create a system to allow players to flagg a stalling opponent.

    This is a common feature in other strategy games wherein people try to drag out as much time as possible to encourage their opponents to forfeit because of how not fun the game becomes. The mobile version of Risk has a system for this if you need a reference.

    Please do something about this.

    16 votes

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  7. Boseiju, Who Endures doesn't see Wastes as Basic Lands

    When Boseiju was played against me and I was asked if I wanted to select a land with a basic land type I was unable to do so because Boseiju didn't see Wastes as basic land.

    19 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  8. el juego de cierra en medio de una partida

    en medio de una partida se cierra el juego y al volver a conectarme para poder terminar dicha partida me crashea y sucede seguido ... ya perdi 4 partidas por culpa de este bug por favor arreglenlo ... esto sucedio desde la ultima actualización o cambio de evento

    24 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Achievements Awards not being given

    Several Achievements Awards are not being given, as seems you already know based on previous reports. Two more that have not been awarded are Test of Endurance and Going Wide, as shown in the attached image. Also, if colors don't matter (based on Green's "Count on it" being awarded to me for counters on white creatures), there are others as well.

    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Jump In not showing unpicked packs

    I'm not getting unpicked packets when joining Jump In. According to https://magic.wizards.com/en/articles/archive/magic-digital/jump-packets-update-kamigawa-neon-dynasty-2022-02-11,

    for your first packet, at least one option will be a packet you've never selected

    This happened like 5-10 times with previous releases, but I thought I'd try again now that NEO is out and there are new packets that I've never picked. Instead I was offered Armory, Zombies and Powered Up, all of which I've picked before.

    34 votes

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    16 comments  ·  Events  ·  Admin →
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  11. Flash Bug?

    Why can I not cast a flash based card in response to my opponent's spell? There was no other card on field with flash , and I had the correct amount and type of mana. Can you please fix this game, inbetween random crashes, and all other sort of ****, this is why I would never recommend or spend any money on this "game" in it's current state, probably lose some friends over this if I did.

    13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  12. Spending Orbs is a waste of time

    I think spending orbs is a waste of time, just give me the prizes randomly.

    I have not written anything here that has been done, but if I am only given this, I believe we can significantly improve the quality of life for players.

    3 votes

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  13. Screen Resolution

    PC
    Cant change resolution.
    No other options.
    Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
    Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
    I find incredible how you manage to broke something new with every update. Just need my screen settings not…

    38 votes

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  14. Jump In

    I have played Jump In several times since Murders of Karlov Manor was released and have not been offered any of the new packets as my first selection - I was offered a new packet once as my second selection. I have played Jump In enough in the past that I should have received a choice of a new packet every time; according to your rules about packet selection.

    Something similar happened for a few sets in the past where you would not get to choose a new packet sometimes. That seemed to be fixed for the last set or…

    20 votes

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    3 comments  ·  Events  ·  Admin →
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  15. Direct Play Bo3 does not allow 15 sideboard cards

    If you try to play a "Direct Game" deck with your friends, you are only allowed to have 7 cards in your sideboard, meanwhile if you play "Direct Game Rebalanced" you can have 15 cards in your sideboard.

    Is this intended by WotC? How is it that if you want to play Pauper with your friends you cannot play with 15 sideboard cards unless you play rebalanced cards? Feels really awkard tbf.

    26 votes

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  16. skipping phases of the game when it shouldnt

    take a look at my log. the game completely skipped my last phase after combat even though my planeswalker can still use an ability to kill his card he just flashed in.

    not cool. why is the game skipping whole phases?

    33 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  17. Ultra wide resolution needs to be supported in 2021

    Hi,
    It is about time 21:9 resolutions are supoorted, there are many players using this type of monitors and having 2 big bars on the sides is not a good option.

    23 votes

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  18. Unable to Login -> Timeout

    Since today, I am unable to Login. Neither on my phone nor on my PC.

    The error message just says Timeout. After a while, "Waiting for the Server" starts spinning...

    And yes, internet connection is available for both!

    The PC version is actually on GeforceNow. The Phone version is on my Android Device.

    24 votes

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  19. Sheoldred Stop on Upkeep

    When I'm tapped out and my opponent casts Sheoldred, it always goes direct to draw, skipping their end step, and my upkeep, not even allowing me to put a stop on my upkeep. This has frequently happened while I have an instant speed removal spell in my hand, which I would use on my upkeep to prevent the loss of life on the Sheoldred trigger. Am I supposed to always have a stop on my upkeep in expectation of them playing Sheoldred? I think that's unreasonable.

    22 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  20. Mana???

    how is it that a 24 land dack on 40% of the games has only 3 mana and on 40% has 12 mana . 10% of the games i get Mana und other cards like normal but the rest of the time its fuckt up..... fix your **** ! and ban ugin and yorin!!!!!

    24 votes

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    0 comments  ·  Gameplay  ·  Admin →
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