MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10219 results found
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Al Bhed Salvagers Not Triggering
According to the MTG rules that was posted; artifacts now die. Tokens are also described as entering the graveyard when sacrificed, mean that the term "dies" applies to all tokens including treasure, food, clue, etc. However, when sacrificing treasures and food tokens, it does not trigger Al Bhed Salvagers.
1 vote -
Dropping out of game
Games have just dropped, appears to perhaps be a netwrok issue, not sure, but I just leave the games without warning. No winner, no conceded, no ability to rejoin.
I hope the attached log file caught it3 votes -
sephiroth
four creatures dies but sephiroth, fabled soldier only triggered once.
3 votes -
game freezes
im dubbing them turn around freezes, cause whenever you go to turn the game around, by vasting, tapping, declaring battle,the game freezes and opponents wins by default, 5 forced losses todat, 3 cheaters with either free lands, free spells or lands of a different color. but at least thagame stopped crashing after every match.
0 votes -
Parallax Treasure Cove styles have black boxes in text areas
The parallax styles for Ixalan Treasure Cover has a black box over the card text when viewed in the collection. It also has no card title box. The parallax style of Treasure Cove from Lost Caverns of Ixalan doesn't have the black box over the text, but the title of the card is missing in the same way as the Ixalan version.
1 vote -
Dusting
There really should be a dusting system I am in the situation where I want to make a deck and I have a bunch of mythical cards I'm never going to use to me they are pointless and have no value too me, you shouldn't be able to dust cards that are in a box
1 vote -
Black screen found
I just found a bug with a black screen when entering the game can you fix this bug please
1 vote -
Wrong Draft Bug
I entered into a traditional through the omenpaths draft and instead it through me into a quick pick 2 draft. This is not the one I wanted as I am not a fan of the pick 2 drafts.
1 vote -
Wrong release date Ixalan
Would it be possible to one day correct the release date for Ixalan? Is it in any way possible to CORRECT ONE SINGLE DIGIT?!?!?!
Ixalan was released in 2017 and not in 2018 - it is the very first set in the Arena!How is it even possible that you are unable or unwilling to fix even the tiniest bugs?! You have had FIVE YEARS FOR THIS!
1 vote -
Fleem
Despite playing in a OM1 traditional draft in September, I have yet to receive the Fleem cosmetics. Please let the people dream! Give us Fleem!
1 vote -
App Crashing Whenever Play Is Attempted
Whenever "Play" or any of the event windows are selected, arena will crash. Cache reset did not fix this issue.
1 vote -
BRING BACK FF AVATARS
I NEED THAT SEPHIROTH AVATAR BRING HIM BACK BRO WHAT THE ****?!?! NO CYCLE?
1 vote -
Draw Engine reading deck wrong
I've had an account since the beta testing, and in the last few months I've had extremely statistically inaccurate game play. I mostly do drafts nowadays, and don't find this issue with any constructed or brawl game play, so I am curious why it specifically happens in draft rooms.
Almost every time I play a spell that moves a card from my library to my graveyard directly, or have a draw and discard effect where a single instance puts a card into my hand, and then a card into the graveyard, my deck becomes... stacked? I've had multiple instances where the next cards drawn are always lands, and any card milled is always spells. Its almost like the game separated the draw mechanic from the library database and is defaulting to a land to mitigate a crash. I've had many instances of my system and my account crashing, but also have a brand new computer, so it's not an install issue.
so I wonder if there's something in my account files that is causing this to happen, like maybe there's a bug with the basics I'm using causing this problem? I'm just hypothesizing there. I recently had a game where I consecutively drew the last 10 lands in my draft deck with 22 cards left to start. That's less than 00.0001% chance. I've had over 30 instances of drawing consecutive lands (6-8 straight with ~24 left) at a less than a 00.05% chance to happen in the last month or so, and I play about 4-6 hours a week total, so its not a question of frequency bias. Can you look into this?
I've had an account since the beta testing, and in the last few months I've had extremely statistically inaccurate game play. I mostly do drafts nowadays, and don't find this issue with any constructed or brawl game play, so I am curious why it specifically happens in draft rooms.
Almost every time I play a spell that moves a card from my library to my graveyard directly, or have a draw and discard effect where a single instance puts a card into my hand, and then a card into the graveyard, my deck becomes... stacked? I've had multiple instances where…
1 vote -
I want to swap away Through the Omenpath packs
I refuse to play Through the Omenpath events, I do not want the wretched cards from these packs. Requesting a swap for on my account for any other Arena packs or an exchange for gems
Terrible set from the art, names of cards, keywords, game play...probably the worse set of all time.
1 vote -
BRING BACK FF AVATARS
Bring back the Final fantasy Avatars so I can get Sephiroth how the **** did I miss that???
Dude...What's going on December 5th BRING EM BACK NOW.1 vote -
チョコボ
チョコボ、ジェイスチョコボ、チャンドラチョコボが相棒に設定しても反映されません。チョコボ実装当時からでバグでその内直るのかなと思ってましたが四ヶ月も経ったので報告させてもらいました。何か解決策、対応策はあるのでしょうか？
1 vote -
Cannot see opponent life
During a match, the opponent's character may appear in the center of the screen and their life will not be displayed.
This interferes with normal gameplay, so I would like this to be fixed.1 vote -
Game is broke and not fun
WOTC doesn't care. Broke game, three turn 285+ combo rewarding no skill players but wow they love to take your money. Can't wait for the day they actually ban card combos that make the game not fun and just a whale money grab.
1 vote -
同名カードの能力が同時にスタックされた場合、どのカードの能力であるかわからない(Android)
同名カードの能力が同時にスタックされた能力が、どの能力がどのカードの能力であるか判別する方法がありません。
例：添付画像のように、「ウロボロイド」が複数並んだ状況では、パワーが高い「ウロボロイド」を先に解決し、パワーが低い「ウロボロイド」を後に解決することでクリーチャーのパワーを最も上げることが可能です。
しかし、能力の解決順を選択する画面ではどちらの能力がどちらの「ウロボロイド」の能力か見分けることができません。なお、PC端末ではスタックされた能力にカーソルを合わせることで盤面上のカードが光るため、見分けることが可能であることを確認しております。しかしAndroid端末では同様の見分け方ができず、困っております。
1 vote -
Cannot click on anything in the game once I am in the Browser window
If I look for a land in my library, or use Thoughtseize to see my opponent's hand, my Browser window remains up at all times and I cannot get out of it. The game wouldn't let me select 0 or get me back into the game. Happens many times by now.
1 vote
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