MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3289 results found
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companion pet not showing
pets not showing.
my pets are not apearing since last patch
5 votes -
Phase Out and Exile
As late as 10 months ago, phasing out a creature to which Sheltered by Ghosts was attached sent the card exiled by Sheltered by Ghosts to permanent exile. Now the exiled card remains under Sheltered by Ghosts. Is this correct?
(I copied over my screenshot.)
1 vote -
Crash QuickDraft - Black cards with no text
Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
I play on windows. Didn't do anything special, just paid my 5k gold.
I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
I would like to be refunded please5 votes -
Black screen when trying to access my account
Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.
I already tried everything that is suggested. Even tried it on different devices.
What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.
Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue, thank you!
Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.
I already tried everything that is suggested. Even tried it on different devices.
What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.
Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue,…
3 votes -
deck type
Can't change deck type in deck details screen. The deck type list keeps behind other interface layers and cannot be selected, makes impossible to change the deck type.
6 votes -
Black screen when opening arena
MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen
5 votes -
6 votes
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Ban Kona in BO1
Not playing Standard or spending money on Arena until Kona is banned.
5 votes -
evoke
There is a problem with evoking an elemental incarnation for a cost that does not trigger its abilities.
First of all, it is possible to do so if one has, as an example, 1 plains and 1 swamp, and want to cast it anyhow (maybe to trigger entering the battlefield or death effects).
However, in the case one has 1 plains, 2 swamps, and want to evoke it for w/b instead of bb, then it is not possible.
This is a gameplay issue, since one might want to cast undying malice on emptiness before it dies to return it to the battlefield. That is, to save one black mana for undying malice.
There should be some option that allows you to evoke it for floating mana rather than the "pay bb" option, in such a scenario.Thus, the problem seem to arise specifically when you are able to pay for its evoke cost to trigger its ability, but you don't want to pay that mana combination, for whatever reason.
I tried to recreate the two scenarios described above, one where it is possible to evoke it for wb, and one where it isn't.
There is a problem with evoking an elemental incarnation for a cost that does not trigger its abilities.
First of all, it is possible to do so if one has, as an example, 1 plains and 1 swamp, and want to cast it anyhow (maybe to trigger entering the battlefield or death effects).
However, in the case one has 1 plains, 2 swamps, and want to evoke it for w/b instead of bb, then it is not possible.
This is a gameplay issue, since one might want to cast undying malice on emptiness before it dies to return it to…1 vote -
Bug in cards
When u cast Kavaero, Mind-Bitten and it enters as a copy of Bringer of the Last Gift players sacfirice createure but they shouldnt, coz it says IF U CAST BRINGER OF THE LAST GIFT and opponent DIDNT CAST BRINGER OF THE LAST GIFT but he casted KAVAERO. EXPLAIN!
2 votes -
(iOS) Cannot leave Deck Details view, forced to discard changes when editing deck
I see that people have mentioned this bug but I have just figured out how to reliably reproduce this. It's a very annoying bug because if you make a lot of changes you will lose all progress due to this bug.
Steps to reproduce:
1. Open any deck
2. Remove at least one card from the deck
3. Click on the deck name to open the Deck Details screen (the one that shows the mana curve, card stats, etc.)
4. Try to go back to the Deck Builder screen by tapping the back arrow buttonBehavior:
1. It registers as you tapping the deck name button which opens up the keyboard to rename the deck
2. The back button is seemingly impossible to tap, I have tried tapping every where around it and it doesn't workNotes:
- If you just add cards to the deck and don't remove any, this doesn't happen
- Opening and closing the app doesn't fix it
- You can only exit the Deck Details screen by clicking on any of the top sidebar buttons like Home or Achievements which prompts you to discard the changes and gives no option to save
- Doesn't happen on my Windows 10 PCSystem details:
- On latest Arena app version as of writing this (12/02)
- iOS 26.1, iPhone 14 ProI see that people have mentioned this bug but I have just figured out how to reliably reproduce this. It's a very annoying bug because if you make a lot of changes you will lose all progress due to this bug.
Steps to reproduce:
1. Open any deck
2. Remove at least one card from the deck
3. Click on the deck name to open the Deck Details screen (the one that shows the mana curve, card stats, etc.)
4. Try to go back to the Deck Builder screen by tapping the back arrow buttonBehavior:
1. It registers as…6 votes -
Dark patterns. Forcing us to events in game menus.
Feedback for WOTC.
The ability to give feedback is extremely polluted, by your design. Do you believe this is good for your customers to not be able to report players easily for stalling? And leaving feedback for you to improve?
You have changed the in game menus so that instead of being able to play Standard, Alchemy games etc you are priming me for the events I have 0 interest in. This is a dark design pattern and a manipulation trick that is toxic. I do not want to have to press esc just to get into the menu I want to have to press "Play" again to get into my games. You should be ashamed of yourselves for milking out every cent from your customers and also providing a ton of useless content that does absolutely nothing for most players other than increasing game time. You have lost my respect. I hope you regain it.
Feedback for WOTC.
The ability to give feedback is extremely polluted, by your design. Do you believe this is good for your customers to not be able to report players easily for stalling? And leaving feedback for you to improve?
You have changed the in game menus so that instead of being able to play Standard, Alchemy games etc you are priming me for the events I have 0 interest in. This is a dark design pattern and a manipulation trick that is toxic. I do not want to have to press esc just to get into the menu I…
3 votes -
missões diárias
não aparecem as missões diária de 500 de ouro para mim e eu não estou recebendo o ouro, quando abro a interface as missões estão ocultas e depois de jogar uma partida aparece que a missão está carregando x horas para aparecer no próximo dia. Já desinstalei e instalei novamente mais de uma vez, tenho todos os tutoriais cumpridos e isto está prejudicando minha conta. só consigo pegar os ouros das vitórias diárias
1 vote -
Tutorial Fairy Reappearing Every Return to Login
It's quite simple. After the last 1 or 2 updates, I now get to hear the lovely voice actor of the Tutorial Fairy, repetitively. Please don't make me hate her.
Any time I return to the menu, she comes back with her grand 'ol antics again!
Please.
It's nearly Xmas.
How do I, "turn it off and back on again"?
To quote one of Bruce Willis' famous female costars...
"PLAYS HALP!"...for the love of all that is UNholy.
I thank you,
-Kayla6 votes -
Festive Feast in Japanese demands treasure
The Japanese translation for the conditions of one of the Winter Achievements, Festive Feast, is incorrect.
The English text reads: “Sacrifice 45 food tokens over any number of games.”
The Japanese text reads: “宝物・トークンを合計45個生け贄に捧げる。”
The correct Japanese text should be: “食物・トークンを合計45個生け贄に捧げる。”5 votes -
Bug report: turtels forever
Bug report: Turtles Forever says "search your library and/or outside the game". However, when I cast Turtles Forever during a draft, I can only chose either library or outside but I cannot chose to search both.
4 votes -
5 votes
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Game Freezes
After downloading the additional stuff (as usual on wednesday morning) I bolted up the game. I joined Midweek Magic - Historic Pauper and wanted to select my deck. The game freezes as soon as the loading icon appears. I also tried starting a ranked game and there it froze on the VS screen.
I play on Android5 votes -
Tend the springs
I would like to report a bug where Tend the springs didnt summon a 3/4 when having a Shapeshifter in play, That made me lose the quick
draft game4 votes -
I'm well on my way to becoming a great planeswalker! (Sparky bug)
Just reiterating that I am also experiencing the Sparky bug despite being well past the tutorial.
5 votes
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