MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5985 results found
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"Network Error - Unable to get collection"
Yesterday while playing a draft game, few turns into a game I got disconnected from the game (Connecting to Server" message with a circle). I restarted the game to try and reconnect, but got the error from the screenshot. I tried restarting the game a few times, and also a few minutes later, still with the same result. I came back the next day and got a game loss.
I want a refund for the quick draft I lost.3 votes -
Brawl deck full of Hare Apparent
I just played a brawl game against a guy with a deck full of Hare Apparent and the commander Delney, streetwise lookout. Basically infinite tokens unblockable tokens. I even stole a card from his hand and it was also a Hare Apparent. I tried making a brawl deck like it and it allowed me to put in as many Hare Apparents as i wanted to (not just like, like it does with other cards).
4 votes -
Hexproof but still a target
Burn spells hitting through hexproof.
Red burn spells on top of the graveyard, sorcery each opponent takes 3 damage.
Creature on my board all other creatures you etc has hexproof. So why is a spell allowed to be cast at me?6 votes -
MTGA Client Keeps Crashing
The MTGA client keeps crashing constantly, even after reinstalling it. I'm running it on Windows 11 and this started recently this week. Needs to be looked into. I keep sending my crash reports to Microsoft but nothing has helped so far.
Windows 11 Pro 10.0.22000 Build 22000 - I recently switched to Low graphics settings because my laptop seems to keep overheating and shutting down if it's set to Medium with MTGA and idle for awhile
5 votes -
Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance
Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance
1 vote -
7 votes
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Daily Deals tried to sell me a cosmetic I already own
This needs to be addressed ASAP as it probably constitutes fraud. Today a cosmetic for "Murder" showed up in the store. Its a common card, so I looked up which cosmetics I already had. In my collection, it shows that I have 8 different versions of this INCLUDING the one it listed as on sale in the store. Usually the store will display "already purchased" but now WOTC is trying to sell me the same thing twice. Thank goodness I didn't fall for the scam.
3 votes -
GreError when creating 1008 rabbit tokens on mobile
I had many cards to multiply tokens created using hare apparent, where each other hare apparent would create 144 rabbit tokens. It froze the game she resulted in a GreError and a draw for the match. This is game breaking when I should have won.
Downloading logs isn’t working on iPhone either.
4 votes -
Provide a Alchemy free Historic Brawl option
Either create another queue for Historic Brawl that is free from Alchemy cards, or allow a filter on the screen to only match with opponents that don't run alchemy cards.
It's fine to have digital only cards, but put respect that some of your players would prefer not to run into them.
19 votes -
Fullscreen mode does not remember previous resolution
Fullscreen does not remember previous resolution.
In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen far more of a pain, and I avoid something I used to do constantly, lessening my enjoyment of Arena.
Fullscreen does not remember previous resolution.
In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen…
12 votes -
Crime Cheating/Bug/Glitch?
Unable to commit crime on opponents turn
Lost a few games because crime would not trigger on opponents turn.
It looks like opponents are using cheats or something to stop it.
Animation for crime plays but crime mechanic doesn't resolve. No hexproof was present. Opponent also seemed to sometimes prevent crime mechanic during my turn too. No card did anything to prevent the mechanic.1 vote -
Remove Alchemy from Cube
I'm tired of you ruining cube with Alchemy cards. I DON'T KNOW THESE CARDS. I CAN'T PLAY AROUND THE MOST BUSTED CARDS IN THE CUBE BECAUSE THEY'RE FAKE CARDS THAT I DON'T WANT TO PLAY WITH. Cube used to be my literal favorite format on Arena, but you've ruined good real cards with Alchemy "balancing" while introducing clownshoes Alchemy mechanics and cards that were apparently designed by a 10 year old for all the restraint they show. So much for "restrictions breed creativity." WotC design is dominated feckless children.
7 votes -
unable to cast instants leading to game losses
Unable to cast instant cards at several moments during games. This has now happened multiple times and has led to several losses.
8 votes -
alchemy needs its own format.
These Alchemy cards are WAY TOO BROKEN. It sucks the fun out of the game when someone can drop a 5/5 that gives ALL the creatures in their deck perpetual +1+1? thats ************.
Every brawl deck i go against is just Alchemy cards. Whats the point of playing brawl when all im going to do is be power crept out of cards I cant even play with in paper?
this is DUMB as ****.
11 votes -
IPv6 not supported
Magic the Gathering Arena fails to connect to servers when a network supports IPv6. Disabling IPv6 on my machine allows me to connect; however, in the year 2024, you should have servers that support IPv6.
6 votes -
Companion hidden
Companion is now hidden behind the camera on iphone 15…. This is a big deterrent to getting more companions.
3 votes -
More issues with double strike.
Double strike vs deathtouch in a fight results in a creature with double strike always dying even if it kills it with first strike damage.
7 votes -
Dealing damage with power of a creature with deathtouch should not kill the attacked creature
Recently I did a game which I encountered what I think that should be a bug. My opponent had a creature 1/1 in game, with deathtouch, and he did a sorcery to give my creature an ammount of damage equal to his creature's power, since mine was a 4/4 it should have stayed alive but it died due to deathtouch "effect". Is this normal? Thanks in advance.
3 votes -
Cannot Edit Deck Post-Draft
I cannot edit my deck after I draft. I have run into this issue for the last 3/4 days. After numerous drafts I have had to download the mobile app to edit my decks. It gives me the entire pool of MTG cards and says I have to build a deck. Even if I find the draft legal cards and use them, a draft error pops up and it tells me I'm using too many cards from my pool.
3 votes -
Omniscience draft not functioning properly.
Omniscience draft omniscience does not interact as a normal omniscience would….
There is no option to play a spell for it’s normal mana cost instead of zero, and this has led to situations where I play a spell with a cost of x, while having mana available, but it replaces it with omniscience automatically casting for 0. Makes several cards worthless, and I have lost at least one game due to this.
For instance, having two treasures and the five mana from the event, when casting a genesis wave, it automatically cast for zero instead of allowing me to cast it normally, paying 4 for x.
Automation isn’t better if it doesn’t function properly.
Omniscience draft omniscience does not interact as a normal omniscience would….
There is no option to play a spell for it’s normal mana cost instead of zero, and this has led to situations where I play a spell with a cost of x, while having mana available, but it replaces it with omniscience automatically casting for 0. Makes several cards worthless, and I have lost at least one game due to this.
For instance, having two treasures and the five mana from the event, when casting a genesis wave, it automatically cast for zero instead of allowing me to cast…
5 votes
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